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Citymax Hotel Al Barsha

3.0 star property

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Photo gallery for Citymax Hotel Al Barsha

Reception
Outdoor pool
Twin Room with 20% off F&B
Restaurant
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Plot no 3731298, Al Barsha Rd, Dubai, Dubai
  • Place, Mall of the Emirates
    ‪7 min walk‬
  • Place, Ski Dubai
    ‪7 min walk‬
  • Place, The Biltmore Spa
    ‪11 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪25 min drive‬

Room options

View all photos for Double Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Double Room with 20% off F&B

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B

Twin Room with 20% off F&B

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room with 20% off F&B

In-room safe, desk, laptop workspace, free WiFi

Family Room with 20% off F&B

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Trundle Bed
  • Free Wi-Fi

Similar properties

Lobby sitting area
Citymax Hotel Al Barsha at the Mall
Al Barsha
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 878 reviews
The price is €29
includes taxes & fees
16 Jun - 17 Jun
Citymax Hotel Al Barsha at the Mall

About this property

Citymax Hotel Al Barsha

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Citymax Hotel Al Barsha offers 120 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Citymax Hotel Al Barsha, you'll be within walking distance of Mall of the Emirates. You'll find features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Mall of the Emirates and a few minutes from Souk Madinat Jumeirah
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at the business-friendly Citymax Hotel Al Barsha. Self parking is free.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
City Cafe - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 30 for adults and AED 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citymax Hotel
Citymax Al Barsha
Citymax
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Citymax Hotel Al Barsha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 14 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

praveen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area to explore the shops and food, staff is very friendly and cleaning is very perfect everyday love to stay again and love to recommend to my friends as well
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 8 nights in May 2025
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Good shower. Daily room cleaning. Good location to Mall of the Emirates.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 2 nights in May 2025
Verified

6/10 Okay

Sarah

Staff was very helpful and friendly but hotel was noisy
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to emphasize how professional, efficient, kind, elegant, courteous, helpful and cheerful staff at reception were. In fact among the best receptionists I encountered at any hotel in Dubai, and how nice it made pur stay. So congratulations to Anjana and Tonia, they are an asset for any good hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jul 2025
Verified

8/10 Good

Rinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are awesome,specially hose keeping guy.and then front office guy.They were so helpful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good plave
Stayed 1 night in May 2025
Verified

6/10 Okay

Ahmed

Liked: Staff & service
Very basic hotel. Can be better.
Stayed 3 nights in May 2025
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was nice to stay in the hotel.Neighborhood was also pleasant
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value deal, friendly staff, nice quite pub with good food and beer
Stayed 6 nights in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citimax does what it says it does

Clean, modern well lit room. Hotel was efficiently run. Good value for money.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

shah

Liked: Amenities
Disliked: Cleanliness
The hotel I booked was the new one, but once I got there I was told it’s the older one… which I believe is misleading. The new one seems clean and is new. The other one is fairly old and carpets smell.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel for a weekend / quick stay

Excellent stay and fantastic service . A big Thankyou to Manmeet working on reception desk as he was very helpful, welcoming and went above and beyond his job! Definitely recommend this hotel . A big Thankyou to James as welll! What wonderful staff this hotel has.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, room comfort

Miss Aishakor is the best

Miss Aishakor is amazing ! She take care of you and follow until its done !
Stayed 7 nights in Oct 2020
Verified

6/10 Okay

Mahmoud

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay..

It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Stayed 1 night in Nov 2020
Verified

4/10 Poor

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Stayed 4 nights in Mar 2021
Verified

2/10 Terrible

Mohammed taif

Disliked: Cleanliness, staff & service, room comfort

I will never come back to this horrible hotel

Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Bintou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour dans cet hôtel ! La piscine était vraiment superbe, très propre et quasiment vide la plupart du temps, ce qui rendait la baignade très agréable. Le personnel a été particulièrement accueillant et attentionné tout au long de notre séjour. La propreté était impeccable : le ménage était fait tous les jours. La chambre était spacieuse et confortable, avec un frigo à disposition, ce qui est très pratique. Les installations sont vraiment un plus : une salle de sport bien équipée, des salles de prière très propres, et la possibilité de réchauffer sa nourriture dans la salle à manger. Tout est pensé pour rendre le séjour agréable. Enfin, l’emplacement est idéal : l’hôtel est à côté du métro, à seulement une vingtaine de minutes du Burj Khalifa, et le centre commercial se trouve à moins de dix minutes à pied. En résumé : un hôtel très bien situé, confortable, propre, avec un personnel adorable et de très bonnes prestations. Nous recommandons vivement !
Stayed 22 nights in Aug 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Hotel novo, super limpo, com colaboradores muito educados e simpáticos. Café da manhã excelente! Quarto ótimo , e a localização dez!!! Fica a poucos metros do Mall of Emirates que tem tudo! Os ônibus hop on hop off tem ponto no estacionamento do Mall...outras linhas de ônibus que levam por exemplo ao Miracle Garden e ao Global Village partem de frente ao mall também, linhas 105 e 106 respectivamente.Foi tudo maravilhoso e recomendamos este hotel!
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Joseph

Liked: Cleanliness

Bad service, not homest

I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Stayed 1 night in Feb 2020