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Citymax Hotel Business Bay

4.0 star property

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Photo gallery for Citymax Hotel Business Bay

Bar (on property)
View from room
Daily buffet breakfast (AED 49 per person)
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Al Khaleej Al Tejari 2 St, Dubai, Dubai
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Dubai Mall
    ‪2 min drive‬
  • Place, KidZania
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Citymax Hotel Business Bay

This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe, and 24-hour room service.
Citymax Hotel Business Bay offers 348 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
During your stay at Citymax Hotel Business Bay, you'll be within walking distance of Dubai Water Canal. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by car from Dubai Fountain and 5 minutes from Dubai Aquarium & Underwater Zoo
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Citymax Hotel Business Bay. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Citymax Hotel Business Bay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 9 2026 to March 16 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Business Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 30 for adults and AED 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Citymax Hotel Business Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 124 reviews
Rating 8 - Good. 29 out of 124 reviews
Rating 6 - Okay. 5 out of 124 reviews
Rating 4 - Poor. 8 out of 124 reviews
Rating 2 - Terrible. 7 out of 124 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rajainlall

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Attention to detail in terms of servicing the room was sorely lacking. Each day we had something not done properly. Day 1 of 5 - noted 4 hangers missing. Day 2 - towels not replaced; Day 3 - only one towel replaced and toilet paper not replenished, no coffee, sugar or stirrers replenished; Day 4 - one towel and bath ‘rug-towel’ not replaced, Day 5 - toilet paper not replenished. Water - not sure how many should be there but it varies from day to day and we were then asked about bath robes being replenished on Day 4. I am not sure what I ought to have had in my rooms - this happened at varying levels in the different rooms booked - I had 3 rooms booked. Staff are either overworked or have a serious language and understanding barrier as a result. Finally, any supervision of the work done in terms of room maintenance would have caught these issues. I am not sure what cleaning took place as there was significant dust build - up and as for the bin in the bathroom, it was only cleared on day 4 of our 5-day visit! Fancy and smart rooms but really poor with servicing and did not give a comfort feel about overall cleanliness.
Stayed 5 nights in Dec 2025

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo, Carrollton

Stayed 5 nights in Nov 2025

10/10 Excellent

Erwin

Stayed 6 nights in Dec 2025

4/10 Poor

zekrayat

Liked: Staff & service
Disliked: Cleanliness
The room need to renovated not clean ,water in the bathroom week. Not recomended
Stayed 3 nights in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Lucyann Snyder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay with a variety of restaurants, taxi pick up, and the staff was polite and helpful. There is a small supermarket directly across the street which was convenient. The one issue is the very small and crowded breakfast room. Food was not laid out logically, with bread at one end and the toaster at the other. People were constantly bumping into each other as they tried to select their food from the buffet.
Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Leonardo

Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Stayed 1 night in Dec 2025

10/10 Excellent

Jean luc

Stayed 9 nights in Nov 2025

10/10 Excellent

Zain

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is courtious
Stayed 2 nights in Nov 2025

4/10 Poor

Aaliyah

Business traveller
Disliked: Cleanliness
The hotel is hard to find due to poor signage. The cleanliness is below par, the sheets, chairs and other fabrics were stained along with the ironing board. The iron was broken and taped to be held together. There is absolutely no view.
Stayed 1 night in Nov 2025

8/10 Good

HONG

Stayed 3 nights in Nov 2025

10/10 Excellent

Fatmata

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.
Stayed 3 nights in Nov 2025

10/10 Excellent

R

Business traveller
Liked: Cleanliness, staff & service, amenities
Room clean, check in smooth and staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

4/10 Poor

Morne

Business traveller
Disliked: Amenities
Water pressure is horrible, and not always hot water available. Soap dispenser empty. Bed is very hard and horrible pillows. I would not stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Isha

Stayed 7 nights in Oct 2025

6/10 Okay

Kawthar

Liked: Staff & service
Cleaning of the room was not good also they forgot to bring new towels while they removed the old ones .
Stayed 3 nights in Nov 2025

10/10 Excellent

Angelo

Liked: Cleanliness, amenities
🙌
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen, Dubai

Stayed 1 night in Nov 2025

10/10 Excellent

Jagvir

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was so kind and welcoming.
Stayed 2 nights in Oct 2025

2/10 Terrible

Arman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend
Stayed 1 night in Oct 2025