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4.6 out of 5

"Very clean hotel like a hospital quite very helpful staff I would recommend this hotel for it’s convenient location " More

By a verified traveller on Thu 21 Jul 2022

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Classic Room, 2 Twin Beds complimentary shuttle to Kite beach

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€51* Per night/room 10 May - 11 May

Classic Room, 1 King Bed complimentary shuttle to Kite beach

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom complimentary shuttle to Kite beach

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed complimentary shuttle to Kite beach

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Bur Dubai. During your stay, you'll be within walking distance of Dubai Cruise Terminal. You'll find features such as free WiFi in public areas, free valet parking and a free beach shuttle.

  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Ayurvedic treatments, facials or Thai massages at Body Care Spa & Beauty
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by foot from BurJuman Mall and a 5-minute drive from Dubai World Trade Centre
  • Free beach and shopping centre shuttle service

Four Points by Sheraton Bur Dubai ratings based on 17 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton Bur Dubai

Everyone (8) Couples (4) Family (2) Other (1)
5 out of 5
Very clean hotel like a hospital quite very helpful staff I would recommend this hotel for it’s convenient location

Posted by , from London on 21 Jul 2022

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Comment from Hotel Management

21 Jul 2022 by Hazem

Dear Jake, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards, Hazem Mohamed Front Office Manager

4 out of 5
Conveniently located for easy access to Bur Dubai and Dubai Mall. Nice efficiently run hotel.

Posted by on 28 Oct 2021

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Comment from Hotel Management

31 Oct 2021 by Nakul

Dear Nirmal, Thank you so much for taking the time out to provide us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcoming you back in the near future. Regards, Nabeel Sheikh Hotel Manager

5 out of 5
Enjoyed my stay. Absolutely fantastic. Will stay there again, no problem.

Posted by on 21 Mar 2020

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Comment from Hotel Management

23 Mar 2020 by Sarah W.

Dear Richard, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

5 out of 5

Posted by on 18 May 2019

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Comment from Hotel Management

20 Jun 2019 by Nakul

Dear Guest, Thank you so much for taking the time out to providing us with your positive rating, we are pleased to learn that your experience with us was delightful. Regards

5 out of 5
Everything brilliant. Cannot complain. Keep up the good work.

Posted by on 26 Apr 2019

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Comment from Hotel Management

14 May 2019 by Anu

Dear Guest, Thank you so much for your valuable feedback. It is always great to hear such positive reviews from our guests. At Four Points by Sheraton, we strive to deliver our guests the best in hospitality and your words are great testament to our efforts. Look forward to serving you again soon. Regards

5 out of 5
Very clean hotel, I have stayed in many 5* hotels and this one is way better than them! One of the cleanest and I’m. Great location. Breakfast was okay- could of been better. But it has all the normal food in the buffet.

Posted by on 27 Jan 2019

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Comment from Hotel Management

25 Feb 2019 by Nakul Ankolikar

Dear Guest, Thank you so much for your valuable feedback. It is always great to hear such positive reviews from our guests. At Four Points by Sheraton, we strive to deliver our guests the best in hospitality and your words are great testament to our efforts. Look forward to serving you again soon. Regards

5 out of 5

Fantastic Four Points

We relied on the Sheraton brand and we were never dissapointed. Great value for money, well situated and Clean rooms.

Posted by on 7 Jan 2015

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5 out of 5

Fantastc

I could not fault any of it. good service. Nice spacious rooms.

Posted by on 30 Dec 2014

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5 out of 5
Sehr angenehmes Hotel, hilfsbereites Personal, leckeres Frühstück

Posted by on 14 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Nakul

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

5 out of 5
Sehr gutes Preis-Leitungsverhältnis. Zuvorkommendes Personal, sehr einfaches Check in-Check out.

Posted by , from Dubai on 9 Jun 2019

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Comment from Hotel Management

20 Jun 2019 by Nikhil

Dear Guest, Thank you so much for taking the time out to providing us with your valuable feedback, we are pleased to learn that your experience with us was delightful. We look forward to welcome you back in the near future. Regards,

About the Four Points by Sheraton Downtown Dubai

Location Mankhool Road, 4c Street, Dubai,

Property Features

Four Points by Sheraton Bur Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A business centre and meeting rooms are available. A kids' pool, a fitness centre, and spa services are also featured at the eco-certified Four Points by Sheraton Bur Dubai. Self parking and valet parking are free. This 4-star Dubai hotel is smoke free.

  • 244 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Conference rooms
  • Built in 2007
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Metro station: Sharaf DG Station (0.9 km / 0.6 mi)
  • Property shuttles: Free beach shuttle and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Four Points by Sheraton Bur Dubai offers 244 accommodations with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:30 AM.

Purani Dilli – This restaurant serves breakfast, lunch and dinner.

Centro Citta Italian – This restaurant serves lunch and dinner. Open daily.

Yesterday Pub – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Spa Services

Body Care Spa & Beauty has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 80.00 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 per person
  • Rollaway bed fee: AED 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Dubai Downtown
  • Four Points Sheraton Downtown Dubai
  • Four Points Sheraton Dubai Downtown
  • Four Points Sheraton Hotel Dubai Downtown
  • Sheraton Dubai Downtown
  • Sheraton Four Points Dubai Downtown
  • 4 Points By Sheraton Downtown Dubai
  • Dubai Four Points
  • Four Points By Sheraton Downtown Dubai Hotel Dubai
  • Four Points Downtown Dubai
  • Four Points Dubai
  • Four Points Sheraton Downtown Dubai Hotel
  • Four Points Downtown Dubai
  • Dubai Four Points
  • 4 Points By Sheraton Downtown Dubai
  • Four Points Dubai

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.