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Hafez Hotel Apartments

Property class: 3

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Photo gallery for Hafez Hotel Apartments

A hotel room with a bed, a TV, a desk, and a chair.
A hotel entrance with steps leading up to a glass door, surrounded by potted plants and a signboard.
A kitchen with a microwave, sink, and cabinets.
A modern hallway with a patterned ceiling, tiled floors, and black doors.
A lobby with sofas, a reception desk, and a decorative wall with flags and framed pictures.

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Next to E NBD Bank Bldg, Al Ras, Opp. Metro & Fire Station, Deira, Dubai, 83163
  • Place, Dubai Creek
    ‪2 min walk‬
  • Place, Gold Souk
    ‪4 min walk‬
  • Place, Spice Souq
    ‪5 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Double or Twin Studio Apartment

A hotel room with a bed, a desk, and a kitchenette.

Double or Twin Studio Apartment

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Studio Apartment

A hotel room with three beds, a kitchenette, and a bathroom.

Quadruple Studio Apartment

  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds OR 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Studio Apartment

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Triple Studio Apartment

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Single Beds OR 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with two beds, a glass table, a TV, and a bathroom visible through an open door.

Family Suite

  • City view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

Hafez Hotel Apartments

Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a convenience store are onsite.
Hafez Hotel Apartments offers 59 air-conditioned accommodations with complimentary newspapers and complimentary toiletries. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. 36-inch LCD televisions come with cable channels. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hafez Hotel Apartments, you're just a quick walk from Gold Souk. Features include free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Gold Souk and Dubai Creek
As a guest of Hafez Hotel Apartments, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. WiFi and wired Internet are free in public spaces. Hafez Hotel Apartments also features dry cleaning/laundry services, a convenience store, and room service (during limited hours).

This 3-star Dubai hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch LCD TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hafez Hotel Apartments

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hafez Hotel Apartment Dubai
Hafez Hotel Apartment
Hafez Apartment Dubai
Hafez Hotel Gemstones Dubai
Hafez Hotel Gemstones
Hafez Gemstones Dubai
Hafez Gemstones
Hotel Hafez Hotel By Gemstones Dubai
Dubai Hafez Hotel By Gemstones Hotel
Hotel Hafez Hotel By Gemstones
Hafez Hotel By Gemstones Dubai
Hafez Hotel Apartment
Hafez Hotel Apartments Hotel
Hafez Hotel Apartments Dubai
OYO 151 Hafez Hotel Apartments
Hafez Hotel Apartments Hotel Dubai

Hafez Hotel Apartments Reviews

Reviews

5.0
Rating 10 - Excellent. 14 out of 164 reviews
Rating 8 - Good. 27 out of 164 reviews
Rating 6 - Okay. 33 out of 164 reviews
Rating 4 - Poor. 37 out of 164 reviews
Rating 2 - Terrible. 53 out of 164 reviews

4.6/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Central location in the Souq.
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Osman

Disliked: Staff & service, property conditions & facilities
I like the location close to everything like shuttle buses and metro trains.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with a kitchenette which was helpful to cook or warm food.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Roseline

Liked: Property conditions & facilities, room comfort

Hotel that is worth the money

-Convenient location to Al Ras Metro station. -6 minutes walk to Public library -5 minutes walk to Gold Souk -help keep luggage free of charge -friendly and professional staff
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Awais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a stroll near the corniche with a ferry ride or a subway/metro ride. There aren't many grocery stores though near by, unfortunately. Hotel is clean, and staff is friendly. Will stay again.
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Hussein

Liked: Staff & service
Disliked: Room comfort

reasonable Hotel for the price

stayed one night while transiting to next flight , noise from the rooms very loud, though it is central location to old city of Dubai staff friendly & trying to help
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Baljinder

Liked: Staff & service
Excellent customer service by front desk staff
Stayed 4 nights in Feb 2024
Verified review

8/10 Good

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Having a Blessed time

Convenient location to Al Ras metro station, Gold Souk, etc Staff are very friendly and professional for a 2/3 star hotel. I shared a free Iftah on Saturday with the Hotel Staff family.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic apartment, do not believe false reviews

Great staff, friendly hotel and definitely worth the money. Frequent traveller On a holiday with family. Do not believe the false reviews it’s a fantastic, great value apartment. Worth every penny.
Lounge
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Mohamed

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff amazing cannot do enough for you. Polite and helpful. However to be honest the proper and the rooms are in a desperate need of an uplift in all aspects. Sorry but thats an honest review.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Roseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another day/night in Dubai

Hafez is an apartment hotel with kitchen that you can use to cook/prepare your own food/diet. It's new Al Ras metro station and 5/6 minutes walk to Gold Souk.
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had bud bugs and was dorty.
Stayed 12 nights in Apr 2024
Verified review

4/10 Poor

HUY

Disliked: Cleanliness, property conditions & facilities
Room was dirty, water pressure low, only one roll of toilet paper in the room for 3 person, room infest with coach roaches
Coach roach in room
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Mukhtar Hassan

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty place and bed service
Verified review

10/10 Excellent

A Syed Abul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023
Verified review

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
I did like bedbugs on my bed especially when my daughter was sleeping on that bed. She got bit by that.
Stayed 7 nights in Nov 2023
Verified review

2/10 Terrible

Cherif

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is not clean need new carpet insect all over specially at night crowing on you
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Munyaradzi

Disliked: Cleanliness, staff & service, property conditions & facilities
They told me they were fully booked when I arrived for check in with my reservation and looked for a disorganized hotel to transfer me to
Stayed 2 nights in Dec 2023
Verified review

6/10 Okay

Edgar

Disliked: Amenities
This hotel is good if you need a simple overnight stay. It offers nothing. You have to request towels. It has a bed, shower and toilet. The kitchen has no dishes nor a stove. If you need a place to sleep for the night, this is ok, its only 8 min from airport and cheap.
Verified review

2/10 Terrible

Arsalan

Disliked: Cleanliness, staff & service, property conditions & facilities
void by all means. Very dirty and staff are very rude!
Stayed 14 nights in Oct 2023
Verified review

2/10 Terrible

Noureddine Cherif

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible exeperience in terms of cleanliness. The condition of the bed, chairs, kitchen, etc were all horrible
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

May

Everything so disgusting bed sheet and curtains are torn and have halls everywhere when I asked the worker to change it he told me no it is clean .Don’t recommend it at all .
Stayed 4 nights in Nov 2023
Verified review

2/10 Terrible

Mahammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again this place is not a family place. It’s filled with cockroaches, bedbugs and who know what. Bathroom were not cleaned and did not provide anything not even water or soap. Will not recommend to anyone
Stayed 6 nights in Feb 2024
Verified review

2/10 Terrible

Mina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad place

It was a horrible experience. Very bad place where you can find bed bugs in your bed / bad rooms very old furniture. Really i don’t want to remember this experience. Very bad I suppose to stay there 10 days but i left next day
Stayed 10 nights in Oct 2023
Verified review

2/10 Terrible

Willie

Disliked: Cleanliness, amenities, property conditions & facilities
The room has no window, behind the permanently drawn curtain shown in the booking site is a rubbish dump. The room is also very poorly lit. At night we saw many cocroaches around. The whole room was filled with cigarette smell. The shower roof drips, possibly from toilet sink or bath room upstairs. The beds are old and very uncomfortable, and the linen were worn out and smell too. I have stayed in not very pleasant places, but this is by far the worst of all. The lack of sanity is shocking. We made our complaint to the front desk and were totally ignored. Honestly, the room should never be allowed to be hosted in your website, it is a disgrace that the hotel can continue to promote this room shamelessly in Expedia.
very dirty floor
continuous dripping in the bath room ceiling, just by the light bulb, unfortunately it's not shown clearly in the picture.
blood stain on the very worn mattress
Stayed 4 nights in Dec 2025