See all properties

Phoenicia Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Phoenicia Hotel

Exterior
Free toiletries, hair dryer, slippers, towels
Lobby sitting area
Reception
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

5.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Baniyas Square, Opposite Baniyas Metro Station, Dubai, POBOX4467
  • Place, Naif Souq
    ‪3 min walk‬
  • Place, Gold Souk
    ‪11 min walk‬
  • Place, Al Ghurair Centre
    ‪14 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Economy Single Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Similar properties

Standard Triple Room, Balcony | View from room
Al Khaleej Grand Hotel
Deira
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
3.0 out of 5, 374 reviews
The price is €23
includes taxes & fees
22 May - 23 May
Al Khaleej Grand Hotel

About this property

Phoenicia Hotel

This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a snack bar/deli. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area and a 24-hour front desk are onsite.
Phoenicia Hotel offers 92 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Phoenicia Hotel, you're just a quick walk from Naif Souq. You'll find features like free WiFi in public areas and a free manager's reception, plus 2 restaurants.
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include an elevator and coffee/tea in a common area
  • 13 minutes by foot from Gold Souk and a 4-minute drive from City Centre Deira
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

Phoenicia Hotel also features coffee/tea in a common area, room service (during limited hours), and an elevator. You'll have access to the health club at a partner property.

This Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
Phoenicia Hotel has 2 restaurants on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: AED 20 for adults and AED 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 24

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 20 for adults and AED 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Phoenicia Hotel Dubai
Phoenicia Dubai
Phoenicia Hotel Hotel
Phoenicia Hotel Dubai
Phoenicia Hotel Hotel Dubai

Phoenicia Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 4 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 7 out of 29 reviews
Rating 2 - Terrible. 8 out of 29 reviews

5.6/10

Cleanliness

5.4/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

4/10 Poor

Muhammad

Disliked: Cleanliness, staff & service, amenities
Room and staff
Stayed 3 nights in Feb 2026

2/10 Terrible

Amajit

Hi, staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Stayed 2 nights in Jan 2026

4/10 Poor

NARINDER

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible dirty, smelly, roaches and noisy

Stayed 2 nights in Mar 2020

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service from the hotel receptionist

The reception was so awful and charged me extra payment though it is clearly stated that I have already paid my taxes . The receptionist even refused to inform me about the breakfast meal which is included in the room booking
Stayed 1 night in Feb 2020

8/10 Good

Mark, Moscow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, good value for money.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
The location is great as it is Near the metro station and shopping area. A new gift shop just newly opened along the hotel walkway.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Emran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Washroom shower hot water not come

Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Kismet, NY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time stay in this hotel, good value of money. Premium location, it is the first building you reach after you come out of the metro station, supermarkets, restaurants, shops around, easy living and shopping. Facility is a little bid old, but well maintained, room is clean and staff is friendly.
Stayed 1 night in Dec 2019

6/10 Okay

Victor

Stayed 4 nights in Dec 2019

6/10 Okay

Syed Saqib

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Mr

Nice but their lifts are horrible one time I stopped in,oh my God
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Abdool Bakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. But a bit squeazy for family. Also got some pubs and resto on mezzanine floor which at night become busy and noisy.
Stayed 10 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very close to Metro Station is good. I didn't like the customer service. On the other hand, there is a night club inside de hotel, the customers should know this.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Location was excellent at central busines district but the entire facility needs revamping
Stayed 5 nights in Nov 2018

2/10 Terrible

özkan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok pis.her yer böcek kaynıyor.ilgi yok.odaya girdik havlu yok.zorla havlu verdiler.buzdolabinin yüzüne bakılmıyor.otel girişi dükkanların içinden geçiliyor.yataklar desen bir facia.bir dahaki bedava desinler kalmam.
Stayed 2 nights in Nov 2025

10/10 Excellent

Moussa

Stayed 4 nights in Nov 2025

2/10 Terrible

Frederic

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre grand mais salles de bain horribles sale

Stayed 6 nights in Apr 2025

4/10 Poor

Peter

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2020

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악 중 최악

-. 담배냄새에 찌든 객실 (금연실로 바꿨는데도 ...) -. 지저분한 룸 컨디션 -. 전혀 방음 안됨 -. 빈민촌 같은 주변 분위기 -. 불친절한 데스크 -. 금방 추락할 것 같은 엘리베이터 -. 이 숙소만큼은 절대 피하도록 하세요.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019