Raffles The Palm

VIP Access

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Where to?

Dates

March 2026

April 2026

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub
Spa
Parking included
Free Wi-Fi

Explore the area

West Cresent, Palm Jumeirah, Dubai, 213208

Place, The Pointe
‪6 min drive‬
Place, Aquaventure
‪7 min drive‬
Place, Palm Jumeirah Mall
‪9 min drive‬
Airport, Dubai (DXB-Dubai Intl.)
‪37 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Suite, Club lounge access (Duplex)

Exceptional

Garden view
100 sq m
1 bedroom
Sleeps 3
1 King Bed

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Garden Walk Room With Private Terrace

Garden view
68 sq m
1 bedroom
Sleeps 4
1 King Bed OR 1 Single Bed

Premier Jacuzzi Suite, Balcony, Club Lounge Access

Sea view
220 sq m
1 bedroom
Sleeps 4
1 King Bed

Premier Room, Balcony, Ocean View

Exceptional

Ocean view
62 sq m
1 bedroom
Sleeps 4
1 King Bed OR 1 Single Bed

Premier Palm Room, Balcony

Sea view
62 sq m
1 bedroom
Sleeps 4
1 King Bed OR 1 Single Bed

Premier Suite, Club lounge access (Balcony)

Sea view
163 sq m
1 bedroom
Sleeps 4
1 King Bed

Raffles, Club Room, Club lounge access, Ocean View

Ocean view
75 sq m
1 bedroom
Sleeps 4
1 King Bed OR 1 Single Bed

Raffles Club Palm Room, Club Lounge Access

Sea view
75 sq m
1 bedroom
Sleeps 4
1 King Bed OR 1 Single Bed

Signature Suite Palm, Balcony, Club Lounge Access

Sea view
110 sq m
1 bedroom
Sleeps 4
1 King Bed

Premium Club Room, Terrace, Club Lounge Access

Sea view
203 sq m
1 bedroom
Sleeps 4
1 King Bed

Raffles, Royal Villa, 4 Bedrooms

Garden view
950 sq m
4 bedrooms
Sleeps 10
4 King Beds and 2 Large Single Beds

Signature Suite Ocean, Balcony, Club Lounge Access

Sea view
110 sq m
1 bedroom
Sleeps 4
1 King Bed

Raffles, Presidential Suite, 2 Bedrooms

Sea view
Sleeps 4
1 Double Bed

Raffles, Villa, Multiple Beds

Sea view
4 bedrooms
Sleeps 10
1 Large Single Bed and 3 King Beds

Similar properties

On private beach
Pool
Spa
Kids’ pool

includes taxes & fees

18 Mar - 19 Mar

About this property

Raffles The Palm

Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.

Raffles The Palm offers 340 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature down comforters. 48-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Raffles The Palm. During your stay, you'll be close to Marina Beach. Features include free WiFi in public areas and free valet parking, plus 4 restaurants.

Free WiFi (speed: 50+ Mbps)
Free valet parking
Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar, and a poolside bar
Buffet breakfast served daily for a fee
Take a swim in the indoor and outdoor pools or soak in the hot tub
Treat yourself to deep-tissue massages, body wraps, or manicures and pedicures at Cinq Mondes
Services include a lifeguard on site, dry cleaning/laundry, and a concierge
Onsite recreation includes a private beach, a 24-hour gym, and a steam room
6 minutes by car from Aquaventure and 13 minutes from Dubai Marina Mall

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm like an outdoor pool and an indoor pool.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Victorian hotel also offers a children's pool, a 24-hour fitness center, and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Matagi - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Piatti by the Beach - This beachfront restaurant serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

Le Jardin - Onsite buffet restaurant. Open daily.

Blüthner Hall - Onsite café. Open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free valet parking on site
Limited on-site valet parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
4 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Blüthner Hall
Le Jardin
Matagi
Piatti by the Beach

Things to do

24-hour gym
Arcade/game room
Children's pool
Full-service spa
Hot tub
Indoor pool
Mini golf
Outdoor pool
Playground
Sauna
Steam room

Family friendly

Arcade/game room
Children's pool
Free rollaway/extra bed
In-room cot
Indoor pool
Lifeguards on site
Mini golf
Outdoor pool
Playground
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Turndown service
Wedding services

Business services

24-hour business centre
6 meeting rooms
6,458 square feet of conference space

Outdoors

Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

23 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Braille/raised signage
Doorbell and phone notification
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
Lever door handles
Lift (110 centimetre wide door)
Magnifying mirror
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity (72 centimetre high)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (79 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site

1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2019
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Humane treatment of captive wild animals
Lifeguards
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Victorian architecture

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Down comforter
Free cot
Free rollaway/extra bed
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

48-inch smart TV with digital channels
IPod dock
MP3 dock

Food and drink

Champagne service
Coffee/tea maker
Electric kettle
Espresso maker
Free bottled water
Minibar
Restaurant dining guides
Wet bar

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Raffles The Palm

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

New Year's Eve (December 31) Gala Dinner per adult: AED 3400
New Year's Eve (December 31) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately AED 200 for adults and AED 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Front desk staff will greet guests on arrival at the property.

Property Registration Number 816803

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Property is also known as

Raffles The Palm Hotel

Raffles The Palm Dubai

Raffles The Palm Hotel Dubai

Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10 Excellent

YounJung

Travelled with group

13 Dec 2025

Liked: Cleanliness, staff & service, amenities

너무나도 친절한 직원들 덕분에 호텔에서 머무는 시간이 행복했습니다. 특히 컨시어지 직원들에게 감사했습니다.

Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

11 Dec 2025

Liked: Cleanliness, staff & service, amenities

The most amazing hotel, beautiful clean, all staff were brilliant and helpful. If you want luxury this is the best there is

Stayed 3 nights in Dec 2025

10/10 Excellent

fatih

10 Dec 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

8 Dec 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Juergen

4 Dec 2025

Liked: Cleanliness, staff & service, amenities

Wir waren früher schon dort, wo es noch das Kempinski Hotel war. Es ist wirklich schön und wir werden wieder kommen. Was mich aber gestört hat die Besetzung des Liegens früh am Morgen am Strand mit nur einem Buch oder einer Zeitschrift und die Angestellten durften nichts dagegen unternehmen. Auch in der Lounge mit den vielen kleinen Kindern war es immer wieder zu laut für uns. Wir durften 4 Nächte dort verbringen.

Stayed 4 nights in Nov 2025

10/10 Excellent

Hanadi Chitouh Amina

3 Dec 2025

Stayed 4 nights in Nov 2025

10/10 Excellent

Khalid

15 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My stay at Raffles The Palm was nothing short of extraordinary. From the moment I arrived, I was welcomed with a level of warmth and professionalism that instantly set the tone for an unforgettable experience. Their service is truly impeccable—every detail, no matter how small, is handled with such precision, care, and finesse that it elevates the entire stay to a new standard of luxury. What stood out most was the effortless harmony between elegance and comfort. Every interaction felt sincere, every request was met with genuine attentiveness, and every space within the property reflected a commitment to excellence. It is rare to find a place where you feel both completely at ease and continually impressed, but Raffles The Palm achieves this beautifully. This is the first time I’ve walked away from a hotel feeling not just satisfied, but genuinely inspired by the experience. It was worth every moment, and I found myself already planning my next visit before I even checked out. Their service doesn’t simply exceed expectations—it redefines them:)

Stayed 7 nights in Nov 2025

10/10 Excellent

Ali

Travelled with family

15 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is very excellent !!! Rooms are very clean

Stayed 5 nights in Nov 2025

10/10 Excellent

Yvette

6 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it :-)

Stayed 3 nights in Nov 2025

10/10 Excellent

Firat Coskun

6 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov 2025

10/10 Excellent

Pritesh

Travelled with family and small children

25 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel lovely large rooms, food was delicious. Pool and beech area was well kept and comfortable. As a vegetarian staying Half Board the vegetarian food options were lacking.

Stayed 4 nights in Oct 2025

10/10 Excellent

Eric

23 Oct 2025

Stayed 6 nights in Sep 2025

10/10 Excellent

Simon Ivor

Travelled with family

19 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and I had a 9 days break and it was such a wonderful experience made all the better by staying at Raffles on tge zpalm

Stayed 8 nights in Oct 2025

8/10 Good

Mike

Travelled with partner

16 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall couldn't fault the hotel. Our Ocean View Club Room was amazing with a massive balcony. All the staff very friendly & helpful. Special mention to our butler Isuru who was very knowledgable & couldn't do anymore for us. Our only negatives were the slow service in the club lounge during peak times, especially breakfast time. Compared to other hotels in Dubai the prices for food was expensive for the choices on offer

Stayed 5 nights in Oct 2025

10/10 Excellent

Martin

16 Oct 2025

Stayed 6 nights in Oct 2025

10/10 Excellent

Irina, VALLEY VILLAGE

Travelled with family

13 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All around an amazing resort.

Stayed 7 nights in Jul 2025

10/10 Excellent

Fajar

12 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Sep 2025

10/10 Excellent

Julie

Travelled with family and small children

8 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful resort. Staff are excellent. The pool area is heavenly. The rooms are amazing. We love the styling.

Stayed 10 nights in Sep 2025

10/10 Excellent

Kristopher John, Spring

Business traveller

6 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and opulent

Stayed 1 night in Oct 2025

10/10 Excellent

Alison

4 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff at the pool were friendly and very welcoming. Bar staff also very professional and friendly.

Stayed 1 night in Oct 2025

10/10 Excellent

Saad

2 Oct 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Derek

30 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Asuman

Travelled with family

28 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2025

10/10 Excellent

Andreza

25 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Steven

19 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Sep 2025

Raffles The Palm

Choose dates to view prices

Photo gallery for Raffles The Palm

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite, Club lounge access (Duplex)

Suite, Club lounge access (Duplex)

View all photos for Premier Garden Walk Room With Private Terrace

Premier Garden Walk Room With Private Terrace

View all photos for Premier Jacuzzi Suite, Balcony, Club Lounge Access

Premier Jacuzzi Suite, Balcony, Club Lounge Access

View all photos for Premier Room, Balcony, Ocean View

Premier Room, Balcony, Ocean View

View all photos for Premier Palm Room, Balcony

Premier Palm Room, Balcony

View all photos for Premier Suite, Club lounge access (Balcony)

Premier Suite, Club lounge access (Balcony)

View all photos for Raffles, Club Room, Club lounge access, Ocean View

Raffles, Club Room, Club lounge access, Ocean View

View all photos for Raffles Club Palm Room, Club Lounge Access

Raffles Club Palm Room, Club Lounge Access

View all photos for Signature Suite Palm, Balcony, Club Lounge Access

Signature Suite Palm, Balcony, Club Lounge Access

View all photos for Premium Club Room, Terrace, Club Lounge Access

Premium Club Room, Terrace, Club Lounge Access

View all photos for Raffles, Royal Villa, 4 Bedrooms

Raffles, Royal Villa, 4 Bedrooms

View all photos for Signature Suite Ocean, Balcony, Club Lounge Access

Signature Suite Ocean, Balcony, Club Lounge Access

View all photos for Raffles, Presidential Suite, 2 Bedrooms

Raffles, Presidential Suite, 2 Bedrooms

View all photos for Raffles, Villa, Multiple Beds

Raffles, Villa, Multiple Beds

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Sofitel Dubai The Palm Resort & Spa

About this property

Raffles The Palm

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Raffles The Palm Reviews

Reviews

Exceptional

9.8/10

9.6/10

9.6/10

9.6/10