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West Hotel

1.0 star property

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Photo gallery for West Hotel

Reception
View from property
Quadruple Room
Quadruple Room
Aerial view

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Naif Road, Naif, Deira, Opposite Naif Park, Dubai, 1039
  • Place, Naif Souq
    ‪9 min walk‬
  • Place, Al Ghurair Centre
    ‪11 min walk‬
  • Place, Gold Souk
    ‪17 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • City view
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • City view
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

West Hotel

This smoke-free hotel features a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
West Hotel offers 69 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

During your stay at West Hotel, you're just a quick walk from Naif Souq. Features include free WiFi in public areas and a free manager's reception, plus a coffee shop/cafe.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Gold Souk and a few minutes from City Centre Deira
There's a coffee shop/cafe on site. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. West Hotel also features tour/ticket assistance, coffee/tea in a common area, and a fireplace in the lobby.

This Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Couples who are from different nationalities are required to present proof of marriage at check-in when sharing a room.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 7.00 for the first bedroom per night, and increases by AED 7.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

West Hotel Dubai
West Hotel
West Dubai
West Hotel Hotel
West Hotel Dubai
West Hotel Hotel Dubai

West Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 13 out of 108 reviews
Rating 8 - Good. 15 out of 108 reviews
Rating 6 - Okay. 21 out of 108 reviews
Rating 4 - Poor. 12 out of 108 reviews
Rating 2 - Terrible. 47 out of 108 reviews

4.8/10

Cleanliness

5.2/10

Staff & service

3.6/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for everything
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked for tow days but I lefted after 12 hours of staying I can't be there any more.
Verified

6/10 Okay

James

Old and dated
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Sayyed

Disliked: Cleanliness, property conditions & facilities
Terribly smelly
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

MUKESH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Not Helpfull All Rooms Are Dirty Smelly
Stayed 1 night in Mar 2024
Verified

4/10 Poor

Getnet

No cleaning,No water, bad smiling
Stayed 3 nights in Jan 2025
Verified

2/10 Terrible

Abdul Aziz

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, noisy, cockroaches, dirty blanket, no towel
Verified

2/10 Terrible

Munir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very bad, I don’t advise anyone. The actual room not like the pictures. The reception girl was not caring about the clients even I asked her to order taxi for me she refused.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sometimes you go cheap you reap, other times you go cheap, and you weep. $60 a night should offer a decent bed at least and although I did sleep well, it was certainly not because of the room or bed. So, unless you want a breakfast feast of cockroaches, an obligatory cold shower (despite constant complaints, it never got better), a room decorated by a blind man, and no table light because they could not find a bulb, then this is the place for you. The one saving grace is that really cheap Indian cafes and restaurants surround the hotel. The residents offer you the opportunity to research southern India without actually going there, plus you can get a taxi anytime by just using the parking place scam across the road, where you can do a deal for an unemployed driver to take you anywhere at cut price. Insured? I never got an answer.
Stayed 3 nights in Feb 2025
Verified

2/10 Terrible

Muzaffar

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Alles nicht gut und alles Photo alte. Nur einmal neu gemacht aber wieder gar nicht renoviert oder Farbe oder neue Möbel gar nicht.
Stayed 9 nights in Nov 2024
Verified

2/10 Terrible

Mannawar Sehreen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en av de verste hotellene jeg har vært i. Hotel var ingenting som de beskrev, uhøffelig personalet, veldig skitten, og var ikke hyggenisk. Vi hadde betalt for 8 netter måtte finne oss et ny hotel etter 4-5 timer ved opphold. Anbefales ikke
Stayed 8 nights in Oct 2023
Verified

2/10 Terrible

Lobna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at this place it was a nightmare, charging triple the price , treating you very bad
Stayed 5 nights in Mar 2022
Verified

2/10 Terrible

Mustafa

Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, not secured, old and bad furniture, bugs in the bathroom, not good for anyone
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay after booking, paying and showing up. Was in awful part of city did not feel safe
Stayed 1 night in Dec 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good experience. Maybe would be a little better if someone from the hotel replied to my questions before check-in...
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Verified traveller

just normal
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than poor

It's more than a poor facility, however hotels.com charge more than walk in instead.This hotel doesn't even have basic needs like water, tea or kattle for water warm. Wash design badly, moreover its old enough. I will never recommend this and even hotels.com I paid 233 at hotels.com but I seen some walk in with 200.
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Rahim Rafee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst experience with West Hotel,
Stayed 15 nights in Oct 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Underwhelming

Eh, I mean, there isn't too much good or bad to say about this hotel, it's super basic and worth its cheap price. My own experience was made worse by the fact that I didn't choose to pay online and since I checked in very late in the night (as I informed them right away of, never got a reply stating it'd be an issue), my room was given away to someone else. I slept on a couch at the reception and the next morning I was given the first room available, which was like half as large as what my booking said, and I was charged for the full price including the night I spent on the couch (for which someone else had already paid for...). Jokes on you, I'm not coming back. Friendly staff though. Just be warned: paying online will make your life simpler, as they can't just randomly give away your room to someone else if you already paid for it.
Stayed 8 nights in Oct 2021
Verified

8/10 Good

Isa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good service

Front desk let me check in early in the summer heat, jet legged. which was greatly appreciated. Otherwise, as far as star ratings, it is accurately rated. Maybe more suited for developing nation travelers who are doing business in Diera area. Diera area may not be for everyone.
Stayed 3 nights in Aug 2021
Verified

8/10 Good

Hannu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hieno sijainti, kaipaisi päivitystä, meluisa.

Hotelli sijaitsee erinomaisella paikalla ja sisutukseltaan "paikallishenkinen" huoneeni oli pieni mutta kaikki tarvittava löytyi. Henkilö kunta oli erittäin ystävällistä. Tilat kaipaisivat päivitystä, tapetointi ym. Riittävän hyvä Wi-Fi. Ainoa todellinen ongelma oli, että samassa kerroksessa majoituuin iso Arabi perhe/suku lukuisine lapsineen yht. noin 20-30h, jotka pitivät hotellin käytävää olohuoneenaan ja leikkitilanaan eli meteli alkoi klo 06,00, keskipäivälä oli hiljasta mutta show alkoi taas klo klo 22 ja päättyi valsta 0.1,00. Eikä hotellin henkilökunta puuttunut mitenkään asiaan. Kun tähän lisää vielä, että hotellin käytäovet ovat hyvin ohuet niin häriö oli huomattava. En tiedä oliko tämä tilapäistä vai hotellin normikäytäntö. Mikäli edellä kuvattua ongelmaa ei olisi ollut olisin ollut erittäin tyytyväinen.
Stayed 3 nights in Jan 2019
Verified

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot pot for me to boil drinking water,I needed to buy many bottles of water for drinking. Air conditioner was not good, I felt hot in the room.
Stayed 4 nights in Jun 2018
Verified

6/10 Okay

Nina

Disliked: Cleanliness, room comfort
Для одной ночи после аэропорта сойдет. На дольше бы не осталась. Была холодная вода в душе.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Agnessa

Liked: Staff & service, room comfort
Disliked: Cleanliness

Budget hotel, 10 min. from metro - good location

Cosy hotel, the furniture is old, the bedding - excellent. Gentle staff. Recommendation - improve the cleanliness during the stay. Excellent for budget staying.
Stayed 7 nights in Feb 2018