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Aparthotel

Xclusive Maples Hotel Apartment

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Photo gallery for Xclusive Maples Hotel Apartment

Terrace/patio
View from room
Exterior
Reception
In-room safe, soundproofing, iron/ironing board, rollaway beds

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Building # 20, Street # 12, Mankhool Street, Bur, Dubai
  • Place, BurJuman Mall
    ‪6 min walk‬
  • Place, Meena Bazaar
    ‪18 min walk‬
  • Place, Dubai Creek
    ‪4 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪8 min drive‬

Room options

View all photos for Executive Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Studio

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Studio

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Studio

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Deluxe Apartment, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Apartment, 2 Bedrooms

  • City view
  • 93 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior One Bedroom Apartment

In-room safe, soundproofing, iron/ironing board, rollaway beds

Superior One Bedroom Apartment

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, 1 Bedroom

In-room safe, soundproofing, iron/ironing board, rollaway beds

Executive Twin Room, 1 Bedroom

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Xclusive Maples Hotel Apartment

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and a meeting room. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with satellite channels. Thoughtful touches include bathrobes and slippers, and also available are a dining area and a DVD player. Limited housekeeping is available.
Xclusive Maples Hotel Apartment offers 91 air-conditioned accommodations with DVD players and safes. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

During your stay at Xclusive Maples Hotel Apartment, you're just a quick walk from BurJuman Mall. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This luxury aparthotel has 91 apartments on 8 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a living room, and a dining area
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • 8 minutes by foot from BurJuman Mall and a 4-minute drive from Dubai World Trade Centre
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Xclusive Maples Hotel Apartment offers its guests an outdoor pool, a hot tub, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Xclusive Maples Hotel Apartment.

This 4.5-star Dubai aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.
Maples Cafe - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)

Restaurants on site

  • Maples Cafe

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: AED 45 for adults and AED 35 for children
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Rollaway/extra bed: AED 120 per day

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch LCD TV with cable/satellite channels
  • DVD player
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 91 units
  • Banquet hall
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Xclusive Maples Hotel Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 120.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 45 for adults and AED 35 for children
  • Airport shuttle fee: AED 125.00 per vehicle (roundtrip)
  • Rollaway bed fee: AED 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Xclusive Maples Hotel Apartment offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 655322
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Xclusive Maples Hotel Apartment.

Property is also known as

Xclusive Maples
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Apartment Dubai
Xclusive Maples Apartment
Xclusive Maples Dubai
Xclusive Maples Hotel Apartment Dubai
Xclusive Maples Hotel Apartment Aparthotel
Xclusive Maples Hotel Apartment Aparthotel Dubai

Xclusive Maples Hotel Apartment Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 197 reviews
Rating 8 - Good. 93 out of 197 reviews
Rating 6 - Okay. 37 out of 197 reviews
Rating 4 - Poor. 20 out of 197 reviews
Rating 2 - Terrible. 10 out of 197 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice size apartment in need of a thorough cleaning

The 1 bedroom apartment was very spacious and the staff was very friendly, however the apartment showed numerous signs of wear and tear. Needed to be painted terribly. Bad odor from not being thoroughly cleaned for quite some time. Doors, kitchen cabinet doors, etc. were covered in grime. With some good old fashioned cleaning and painting, this place could be awesome.
Verified

4/10 Poor

Miori

Disliked: Cleanliness, amenities, property conditions & facilities, communication
In the middle of night around 4pm, the fire alarm was activated by mistake. Inside of bed has bugs so my body was very itchy.. Refrigerator makes sound each 10mins…
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Ivan

Disliked: Cleanliness, room comfort, communication

Filthy and old hotel

This hotel might have been good 20 years ago but from that time there was most likely no change of furniture or reconstruction. But you can survive old cabinets or couch but the main issue is that there is a weird smell around hotel and rooms and that the room was simply not clean, mold in the shower and other places, dust on every lamp and the main dusty couch in Premium Appartment was a joke - we dared not to sit on it. Only the location is good and hotel staff was nice and helpful (e.g. when we asked for new clean sheets). It has been the worst value for money ratio ever and after 1 day we were out.
Stayed 1 night in Feb 2024
Verified

4/10 Poor

Duminda

Disliked: Cleanliness, room comfort
Overall cleanliness was very poor. There was water leaking in the kitchen and the washroom.
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

Narendra

Liked: Communication
Disliked: Cleanliness

Maples guest hotel appartment

The stay wasn’t that great the appartment I was in had mosquitos and cockroaches all over the place and I wasn’t feeling that good I complained to the staff he helped me with spraying the room and he was quiet helpful . After even putting the mosquito spray the mosquitos were still on and I even told the manager I would like to change my room but the apartment was full and holiday season so had to manage with it .
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Muhammed Yasir

Liked: Cleanliness, room comfort, communication

Fantastic Apartment for families.

It was amazing trip, my requirement was fulfilled with in minutes. internet was good, but use very old infrastructure. Tv Set are not up to date.
Stayed 11 nights in Nov 2021
Verified

4/10 Poor

Syed Saleem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible place to stay at.

Terrible bed is the cheapest u can buy u can’t even sit on it goes in. The TV has only 2 or 3 channels working . The WiFi is so bad it only works in particular places in the room. The water heater they hav used in the rooms is pathetic it only gives hot water for about 2 minutes and then it is like warm water. After repeated requests at the front desk nothing was done about it. And every time I ask about it they say we will send someone now but nobody shows up.
Stayed 5 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The hotel staff were always friendly & accommodating. However, they should be mindful that guests from the Western side of the world use washcloths to clean their bodies and this is something that should be readily available in all rooms. Guests should not have to purchase their own washcloths from the store in order to take a shower. Xclusive Maples only provides towels & I wasn't used to that.
Stayed 6 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

ce hotel

Was clean but no slippers or robe provided
Stayed 1 night in Oct 2019
Verified

8/10 Good

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good . Good time and was good service and the location it was good
Stayed 5 nights in Jul 2018
Verified

8/10 Good

Akshay

Liked: Staff & service, property conditions & facilities

Average hotel but good location.

Average hotel but good location. I had trouble on 2 nights as there was a group of young lads from India who were partying in the middle of night, shouting in the corridors, playing loud music, knocking on doors etc. Did complain to the hotel staff the next day but never received any updates.
Stayed 6 nights in Mar 2018
Verified

4/10 Poor

Gloria

Disliked: Property conditions & facilities

I wouldn’t go again there

Wasn’t very friendly.. I thought I got a bigger room but it was small and no wash machine which is a must for me.. cleaning was so so.. I been to cheaper hotels and was better.
Stayed 19 nights in Feb 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

불편

세탁기 없고 환풍기 작동 안함
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Bad WiFi connection, water heather problem.
Stayed 11 nights in Dec 2017
Verified

8/10 Good

mijnals

Liked: Staff & service, property conditions & facilities

Erg praktisch

Was een leuke appartement .heel makkelijk door goeie keuken en keuken accessoires. Vooral voor gezinnen heel praktisch .
Stayed 4 nights in Dec 2017
Verified

8/10 Good

samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situer

Bonne hôtel surclassement à mon arrivée personnel sympa
Stayed 3 nights in Dec 2017
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Pleasure staff and nice rooms. Nice hotel.
Stayed 3 nights in Nov 2017
Verified

2/10 Terrible

ANGELO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

orribile albergo

il personale scortese, la pulizia della camera inesistente, scarafaggi ovunque, e come ciliegina sulla torta il divano letto per il terzo ospite della mia camera pieno di muffa!!! ORRIBILE!!
Stayed 6 nights in Nov 2017
Verified

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Gem in Dubai

It was one of the best hotels and stay was very much nice with all amenities.
Stayed 3 nights in Nov 2017
Verified

6/10 Okay

SAMIR

Liked: Staff & service
L hôtel est bien situer dans un quartier calme et pas très loin du métro et d un mall
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Kimmo ja Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lomalla Dubaissa

Kohde, jossa maantiede, uskonto ja arabikulttuuri tarjoavat mielenkintoisia kokemuksia. Siistiä ,toimivaa.
Verified

4/10 Poor

Ranjit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Condition of Hotel

Won't go again. broken sofa, dusty closets, TV doesn't work. Housekeeping doing a bad job.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice boutique hotel

This hotel was very nice to stay in. Great location near Bur Dubai and taxis are constantly available. Just make sure to turn on the water heater in the room otherwise the water is cold. They give 1 complimentary bottle of water. The towels are very scarce so make sure to ask for more upon check in.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

素敵なキッチンのアパートメントホテル

アパートメントホテルに宿泊し、キッチンはすごくよかったです。シャワーなどの水回りが臭いガッカリしました、フロントでのサービスもいまいちでクリーニングお願いした時に翌日に仕上がるという事でしたが、実際に3日かかりましたそれもこちらから連絡を入れての事で、チェックアウトの前日にフライトが早朝だったのでタクシーの予約をお願いしましたが、実際していなかったのか外でまてどフロントの人は来ますと言いつつ、フライトの時間もあるのでたまたま通りがかったタクシーの人に空港までお願いしました。肝心のサービスがいまいちで残念でした。
Verified

4/10 Poor

nauman

Disliked: Cleanliness, property conditions & facilities, room comfort

A very standard and ordinary hotel

very weak customer service, the room was not ready when I checked in, noisy air conditioner, dirty and not enough towels, no hot water the second morning, no floor mates, the water from standing shower leaks to the floor and requires cleaning every time you take shower, very old microwave and iron, very slow wi-fi. Small little things that you expect in a 3 star did not exist. The only good feature is that it has a frig, small kitchen, so if you want to cook.. I will not recommend this hotel...