SureStay Hotel by Best Western Manchester

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Manchester

Free breakfast
Business centre
Reception
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1020 W Main St, Manchester, IA, 52057
  • Place, Regional Medical Center
    ‪6 min walk‬
  • Place, Manchester Whitewater Park
    ‪11 min walk‬
  • Place, Tirril Park
    ‪14 min walk‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

SureStay Hotel by Best Western Manchester

Hotel in Manchester with free breakfast and a 24-hour business center
Along with a 24-hour business center, this hotel has a business center and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and ATM/banking services are onsite.
SureStay Hotel by Best Western Manchester offers 49 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Manchester hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Manchester. During your stay, you're just a quick walk from Regional Medical Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Within a 15-minute walk of Regional Medical Center and Manchester Whitewater Park
  • Dogs welcome for a fee
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served. SureStay Hotel by Best Western Manchester also features a vending machine, laundry facilities, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this Manchester hotel.

Guests are served free breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Americas Best Value Inn Hotel Manchester
Americas Best Value Inn Manchester
Americas Best Value Manchester
Americas Best Value Inn Manchester Hotel
Surestay By Best Manchester
SureStay Hotel by Best Western Manchester Hotel
SureStay Hotel by Best Western Manchester Manchester
SureStay Hotel by Best Western Manchester Hotel Manchester

Reviews

SureStay Hotel by Best Western Manchester Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 121 out of 447 reviews
Rating 8 - Good. 162 out of 447 reviews
Rating 6 - Okay. 67 out of 447 reviews
Rating 4 - Poor. 62 out of 447 reviews
Rating 2 - Terrible. 35 out of 447 reviews

Reviews

6/10 Okay

Tera

Travelled with group
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep. Very clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Morgan

Stayed 1 night in Jul 2025

2/10 Terrible

Riley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got into our room there was a caution sign on the floor we moved it and later stepped in that spot and it sunk it appears there is a hole under the carpet that we were not told about. Under the bathroom sink was still dirty there was a piece of garbage underneath. Also while in the bathroom the tiles were falling off the side of the tub and when standing in the tub it felt like you were going to fall through the floor. You could tell underneath was not solid at all. Also there was dirty grills outside on the sidewalk and garbage out back. Also while parking we saw there is broken windows on a room. Also the AC was set as low it goes and it didn’t work at all it barely ran it was sooo hot in our room.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
The property overall is clean- a couple spots in common areas that could use a vacuum but rooms were clean. The staff were very kind. There is a grocery store and restaurant within walking distance.
Stayed 1 night in Jul 2025

4/10 Poor

George

Travelled with family
Disliked: Property conditions & facilities
Our first room had a hole covered by mats at the end of the bed to walk over and smelled so bad of musty mildew that we asked for different room after the first night. The different room was upstairs and an improvement over the first but the door drug so bad on the tile floor that it was a real struggle to go in or out of the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Majil

Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Greg

Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good location near Backbone State Park.
Stayed 1 night in Jun 2025

4/10 Poor

Melesio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Not so Sure Stay

The hotel was old and is in need of repair. Our room had loose floor tiles and the bath tub had a hole that was patched up. The room had a bad odor which we discovered was an air freshener. I definitely would not stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Stayed 3 nights in May 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok for an older hotel and a one night stay.
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Stayed 1 night in Jun 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, amenities, property conditions & facilities
Great room configuration
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Stayed 2 nights in May 2025

10/10 Excellent

Martiniano

Stayed 3 nights in May 2025

4/10 Poor

Kelsey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelt like musty mildew as soon as you walked in. The fold out bed was disgusting with stains all over it. The breakfast was ok. Didnt have any plates or bowls sitting out so we had to search the cabinets for them and the garbage was over flowing all over the floor and didnt get cleaned up or changed the 25 min we sat and ate.
Stayed 1 night in May 2025

10/10 Excellent

Claire

Travelled with group
Liked: Amenities
Wesley at checkin was very welcoming and the room was clean and comfortable. Walmart was a block away for a quick trip. Would stay there again.
Stayed 1 night in May 2025

4/10 Poor

Yajaira

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I got a room with a jet tub for 2 nights. We were coming from out of town and arrived around 11pm. We had to wait a while and ring the doorbell multiple times before someone came to the front. The tub itself was nice, but we ended up leaving early the next morning after finding bed bugs. The room and halls themselves have a musty smell. Ended up staying at the Cobblestone hotel for the rest of our trip!
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room was big and adequate for space. The room did have a very musty smell. The fridge was not plugged in and there was a dehumidifier in the room. Our guess is that there was water damage in the room.
Stayed 1 night in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities
The only problem that I had with the stay here was the fact that the guest dryer was not working. Thankfully Harry was able to help me by allowing me to use the hotel's dryer in the meantime.
Stayed 7 nights in Apr 2025

6/10 Okay

Angela

No breakfast
Stayed 1 night in Mar 2025