See all properties

Heart Hotel and Services

3.0 star property

Choose dates to view prices

Photo gallery for Heart Hotel and Services

Lobby sitting area
Family Suite | Balcony
Hallway
Exterior
Matrimonial Deluxe

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
Perdices Street, Dumaguete, Dumaguete, Negros Oriental, 6200
  • Place, Rizal Boulevard
    ‪3 min walk‬
  • Place, Robinsons Dumaguete Shopping Center
    ‪10 min walk‬
  • Place, Silliman University Main Campus
    ‪12 min walk‬
  • Airport, Sibulan Airport (DGT)
    ‪9 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Matrimonial Deluxe

Matrimonial Deluxe

Matrimonial Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Matrimonial Standard

Matrimonial Standard

Matrimonial Standard

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Deluxe

Single Deluxe

Single Deluxe

  • Sleeps 1
  • 1 Single Bed

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Similar properties

Lobby
Hotel Essencia
Dumaguete
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 433 reviews
The price is €25
includes taxes & fees
9 May - 10 May
Hotel Essencia

About this property

Heart Hotel and Services

A snack bar/deli, a rooftop terrace, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Heart Hotel and Services offers 18 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers and bidets. This Dumaguete hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Heart Hotel and Services, you're just a quick walk from Bell Tower. Features include free WiFi in public areas and free self parking, plus a snack bar/deli.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and a rooftop deck
  • Just a 3-minute walk from Bell Tower and 5 minutes by foot from Belfry
There's a snack bar/deli on site. Public spaces have free WiFi. Heart Hotel and Services also features a rooftop terrace, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Dumaguete hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 9 AM for a fee: PHP 100 per person
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 250.0 per day.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 100 per person
  • Rollaway bed fee: PHP 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heart Hotel Services Dumaguete
Heart Hotel Services
Heart Services Dumaguete
Heart Hotel and Services Hotel
Heart Hotel and Services Dumaguete
Heart Hotel and Services Hotel Dumaguete

Heart Hotel and Services Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 19 reviews
Rating 8 - Good. 6 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 2 out of 19 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Greg

Staff was great, but the place is in desperate need of renovation. The owner is cheap!!
Stayed 1 night in Nov 2025

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
it’s near Robinsons Mall and Ceres Bus Terminal which i like very much. my room came with a bacony facing the street. it’s not quite but it’s safe and free home cook breakfast all day.
Stayed 17 nights in Jun 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got our room at a very reasonable rate. Unfortunately the room was very small. The staircase going upstairs.It is a little tight. If you happen to stay there, just be prepared not to be going too close to the right side. You might find yourself up underneath a couple concrete blocks when you raise up into them.It hurts really bad. It might look sort of pretty, but it hurts pretty good when you hit them.
Stayed 1 night in Apr 2025

6/10 Okay

david, SARASOTA

Liked: Staff & service
Disliked: Property conditions & facilities
small
Stayed 2 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is located at the south end of the beach strip. It was a great location for this reason. I could walk to the local markets for essential items, connect with the locals, or go to the beach front. Staff was super friendly and family oriented.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

8/10 Good

Jalyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and safe and good ambiance
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very noisy location. Construction outside and inside, busy street, and window shop downstairs. While the room was clean and had everything you need, it was quite small.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dumaguete Getaway.

I didn’t like the small bathroom/shower room. It was tooo small and I like bathroom floors to be dry, not wet but the rest was fine. NICE BED TOO!!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

PAUL

Disliked: Cleanliness, property conditions & facilities, room comfort

À éviter !!!

Emplacement en bord d'un boulevard très bruyant...pas d'insonorisation...donc boules quiès obligatoires... Douche minuscule... Petit déjeuner ridicule. D'autres adresses bien mieux et moins cher !!!
Stayed 1 night in Jul 2018

8/10 Good

HIROYUKI

Liked: Cleanliness, amenities
breakfast is good😍
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Jarkko

Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

SHAN SHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了洗手檯的水小的是用滴的之外，其他都很滿意！
Stayed 2 nights in Feb 2019