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Best Western Cowichan Valley Inn

3.0 star property

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Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic Area
Laptop workspace, blackout curtains, soundproofing, iron/ironing board
Lobby
Meeting facility
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

View in a map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • Place, BC Forest Discovery Centre
    ‪4 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪2 min drive‬
  • Place, Cowichan Aquatic Centre
    ‪3 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Cowichan Valley Inn

Hotel in Duncan with free breakfast and a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. 64-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Cowichan Valley Inn. During your stay, you're just a quick walk from BC Forest Discovery Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from BC Forest Discovery Centre and a 3-minute drive from World's Largest Hockey Stick
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Cowichan Valley Inn offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at Best Western Cowichan Valley Inn. Free self parking is available.

This Duncan hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in hallways
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 64-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 826 reviews
Rating 8 - Good. 298 out of 826 reviews
Rating 6 - Okay. 89 out of 826 reviews
Rating 4 - Poor. 30 out of 826 reviews
Rating 2 - Terrible. 29 out of 826 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. We had a t year with us and the staff went out of their way to help. The smoking area by the front door had Marijuana and cigarette smokers there. Suggest move them away from the front door.
Stayed 1 night in Jul 2025

10/10 Excellent

Honey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service of front desk and clean room.
Stayed 1 night in Jul 2025

8/10 Good

James, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very close to the elevator and ice machine which was noisy until late evening.
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the staff were friendly the building needs to be upgraded the doors stick which causes people to have to slam there doors to close which makes it loud for people trying to sleep. During our stay a fight happened in the hallway and needed to be nipped in the butt way sooner then it was . If it was not for the friendly staff We would of packed it up and gone somewhere else
Stayed 3 nights in Jul 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Wedding

We stayed for a couple nights as we were attending a family wedding. Location was perfect, close to shopping and restaurants. The onsite restaurant was very good! Pool was great, they could cut down some of the shrubbery around the pool to alleviate the mess and allow more sunlight. Front staff was professional and friendly. Will stay again. Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Kaylie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only problem I had at this property was I left my straightener behind in the bathroom. I called once and was told I would get a call back the next day. Waited two days, called back and then was told they don't have it. Luckily my mother in law lives in the area and I asked her to go there and talk to them which she did. They found my straightener after about 5 minutes of her being there. I doubt that I would've gotten it back if she hadn't gone in there
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The matress were not comfortable and they are probably need to be changed
Stayed 3 nights in Jul 2025

2/10 Terrible

Min Caecilia

Stayed 1 night in Jul 2025

10/10 Excellent

Krista

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were super happy with our stay here! The staff (especially Vijay) were exceptional and super accommodating for our team stay. Kids loved the outdoor pool and breakfast in the morning. The parents enjoyed the convenience of amenities around and knowing we’re in good hands.
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind,helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

ian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a stay at a motel down the road, sketchy to say the least. Decided late last minute to move to something safer and cleaner. Vijay was super kind and helpful. The hotel is clean and maintained very well. If you have to stay in this town, then this is the number one choice without a doubt.
Stayed 1 night in Jul 2025

8/10 Good

YU HAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in small town, nice stuff and clean room
Stayed 1 night in Jul 2025

10/10 Excellent

Noryette, Duncan

Liked: Cleanliness, amenities, property conditions & facilities
thankyou asalways super clean, very friendly and very nice hotel in town!
Stayed 2 nights in Jul 2025

8/10 Good

Hasib

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Ruth

Liked: Cleanliness
The property is what you would expect . Breakfast was convenient. The pool is nice for a refreshing dip on a hot day . Shopping at a big Walmart is v close enough to walk to . Only thing is we had to do online check in before arriving and then they needed us to do it all over again upon arrival . Seems like a needless extra step .....
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homey

It felt homey. No cable. Be ready to use your apps. Accessibility was very nice. Great breakfast
Stayed 1 night in Jul 2025

6/10 Okay

Sonia

Liked: Staff & service
Woke up to several large sil
Stayed 3 nights in Jul 2025

8/10 Good

doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine for a motel style, restaurant/bar attached clean rooms.
Stayed 6 nights in Jul 2025

6/10 Okay

Wendy

Liked: Staff & service
I liked that they had an outdoor pool, but on our second day the pool was closed for maintenance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very wonderful room and it was so quite
Stayed 1 night in Jul 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Imtiaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, no complaints from us as the room was very satisfactory and the stay was comfortable. The service was great as everyone was so polite and helpful.
Stayed 1 night in Jun 2025