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Best Western Cowichan Valley Inn

3.0 star property

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Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic Area
Lobby
Lobby
Standard Room, 2 Queen Beds, Non Smoking
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

View in a map
6474 Trans Canada Highway, Duncan, BC, V9L6C6
  • Place, BC Forest Discovery Centre
    ‪4 min walk‬
  • Place, Vancouver Island University-Cowichan Campus
    ‪2 min drive‬
  • Place, Victoria Harbour
    ‪60 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Laptop workspace, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Cowichan Valley Inn

Hotel in Duncan with free breakfast and a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Housekeeping is available on request.
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. 64-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Cowichan Valley Inn. During your stay, you're just a quick walk from BC Forest Discovery Centre. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from BC Forest Discovery Centre and a 3-minute drive from World's Largest Hockey Stick
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Cowichan Valley Inn offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at Best Western Cowichan Valley Inn. Free self parking is available.

This Duncan hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.
Best Western Cowichan Valley Inn has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CVI Restaurant and Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Handrails in hallways
  • Handrails in stairways
  • Lift (122 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 64-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 846 reviews
Rating 8 - Good. 305 out of 846 reviews
Rating 6 - Okay. 89 out of 846 reviews
Rating 4 - Poor. 31 out of 846 reviews
Rating 2 - Terrible. 29 out of 846 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, nice attached pub with great food and entertainment which was good because they’re isn’t exactly the best food selection anywhere close, warm outdoor pool, great beds and pillows, I can’t think of anything bad to say. Next time your even thinking of staying in Nanaimo drive here and stay instead
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nighter

Great place easy to get to .. nice rooms for the price
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfy - overall good stay! Food places nearby
Stayed 3 nights in Jul 2025

10/10 Excellent

Glee

Stayed 2 nights in Sep 2025

10/10 Excellent

Todd, North Vancouver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was only staying 1 night on a work trip, it's a great hotel for this type of stay. The property conditoin is good, parking is great, nice new TVs and the pub/restaurant on the main floor was good and convenient. I would recommend this place for easy access from Hwy or for short-term stays for work or with family. Not much to walk to around the hotel, so expect to drive to where you are going.
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By Hwy 1 so very easy access. Room comfortable, clean and modern. Bathroom cozy but clean and modern. Good supplies. Courtesy breakfast is only a sit-in option so not great if you travel with a pet that you dont want to leave alone in your room. Overall very pleasant.
Stayed 1 night in Sep 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Lauren

Stayed 1 night in Sep 2025

10/10 Excellent

Abdoulie

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 2 nights in Aug 2025

8/10 Good

Deidre

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, our dog even received a little welcome bag with some treats and doggie doo bags, nice touch. The restaurant was very busy, a good sign and it did not disappoint, it was very good. The breakfast was decent and had something for everyone. I didn't go in the pool but it looked decent. Room was great - the only complaint was the tub drained super slow while showering. Would recommend and at $200 was a good value.
Stayed 1 night in Sep 2025

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
Bathroom is small, needs better ventilation and needs new door. Cabinet housing fridge needs to be fixed. Breakfast was mediocre.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Travelled with family, Travelled with family and small children
Quite
Stayed 1 night in Sep 2025

8/10 Good

Eleonor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was CLEAN and conveniently located. Loved the gym! Only reason that I gave it 4 stars instead of 5 is because the bathroom ceiling was unfinished. Like they renovated the property and forgot to finish the ceiling (see pic). Toilet seat was the wrong size for the toilet and uncomfortable using it as too close to the wall (could have been because of the incorrect seat).
Unfinished bathroom ceiling
Stayed 2 nights in Aug 2025

10/10 Excellent

Mela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really good

Everything is really good. The food and server were particularly good at the attached restaurant.
Stayed 1 night in Aug 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here with my family. CVI restaurant was an excellent choice for dinner. Free breakfast was okay. Not happy about only having two bath size towels in our suite as we are a family of four.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Blanca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place’s smells, the ac units make a lot of noise at night. The front desk made no effort to accommodate our needs. Will never stay there again. I’m not a picky person but this place is not worth it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious rooms. Front desk service was great. Definitely would recommend this hotel if looking for a place to stay in duncan.
Stayed 2 nights in Aug 2025

8/10 Good

Jasveer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service
the bathroom felt very small and was awkwardly set up
Stayed 1 night in Aug 2025

10/10 Excellent

John, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Front staff
Stayed 1 night in Aug 2025