Scenic Hotel Southern Cross

4.5 star property

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Photo gallery for Scenic Hotel Southern Cross

Classic hotel with an arched entrance and large windows, offering a view of the surrounding area.
Welcome to our lobby, featuring a reception desk, seating area, and elevators.
Relax in comfort with a large bed, bedside tables, and a wall-mounted artwork.
Conference room with a large oval table and six chairs, featuring a window with vertical blinds and a water dispenser.
Relax in our spacious lobby with a central seating area, bar, and mezzanine level.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
118 High Street, Dunedin, 9016
  • Grand Casino
    ‪1 min walk‬
  • Speight's Brewery
    ‪3 min walk‬
  • The Octagon
    ‪5 min walk‬
  • Dunedin (DUD-Dunedin Intl.)
    ‪27 min drive‬

Room options

Superior Suite, Connecting Rooms (2 King Beds)

  • 78 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, Connecting Rooms (2 King Beds)

  • 78 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Tower

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Tower

9.2 out of 10
Wonderful
(7 reviews)
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Bedrooms

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Presidential Suite, 1 Bedroom, Connecting Rooms

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

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About this property

Scenic Hotel Southern Cross

Luxury hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Scenic Hotel Southern Cross offers 178 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 29-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Scenic Hotel Southern Cross. During your stay, you're just a quick walk from Grand Casino. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Grand Casino and 3 minutes by foot from Speight's Brewery
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. A fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Scenic Hotel Southern Cross. Parking is available for a fee.

This 4.5-star Dunedin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Carlton Restaurant - This restaurant serves breakfast only.
Ports OCall Grill - This bistro serves dinner only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (NZD 25 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Carlton Restaurant
  • Ports OCall Grill

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 36.00 for adults and NZD 18.00 for children
  • Uncovered self parking fee: NZD 25 per day (in/out privileges)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Southern Cross
Scenic Hotel Southern Cross
Scenic Hotel Southern Cross Dunedin
Scenic Southern Cross
Scenic Southern Cross Dunedin
Scenic Southern Cross Hotel
Southern Cross Scenic Hotel
Scenic Southern Cross Dunedin
Scenic Hotel Southern Cross Hotel
Scenic Hotel Southern Cross Dunedin
Scenic Hotel Southern Cross Hotel Dunedin

Scenic Hotel Southern Cross Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 459 out of 1003 reviews
Rating 8 - Good. 372 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Hayden

Disliked: Staff & service
Staff couldn’t care less that there were roadworks with jackhammers, excavators, road concrete cutting machines literally outside our window working from 8pm to 7am. Zero sleep and no comms. I know they are not responsible for road works but they must have known they were due and didn’t advise or make any offer of other rooms.
Stayed 2 nights in May 2025

6/10 Okay

Marlon

Travelled with family, Business traveller
When we checked in, the other room is not yet available. Initially we requested a room side by side or near each other. Since there was no available, I asked if there is any room anywhere in the hotel that is available, receptionist said there is no available yet. What is the point of booking rooms if at time of check in the room was not available. We had to talk to the manager and thankfully she gave us a room.
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

2/10 Terrible

Stephen

Liked: Cleanliness, property conditions & facilities
Had no sleep until road works finished at 5.30 am Insincere apology from front desk Why were the effected rooms booked out in the first place for on going road works seems it’s all about the dollar not the customer.
Stayed 1 night in May 2025

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived late on Friday afternoon by myself I was running late for an appointment and dropped my bags and left When I got back late Friday night I just went to sleep after a long day traveling, when I awoke on Saturday and actually saw the condition of the sheets I was concerned I checked the sheets on the opposite side of the bed from where I slept and it was also soiled with his knows what, really disappointing. I showed a video to the manager Theo who was very nice and helpful he sent the house cleaners to change the sheets, but they did not change the pillow cases which were also soiled they left me 4 pillow cases and I asked was I supposed to change get them myself, of which I am More than capable but that’s not my job, when I asked them to do it I got attitude from the senior housekeeper who’s job it was to supervise and if she had done so in the beginning there would have been no issue Again great location. Nice hotel great front desk staff
Stayed 2 nights in Apr 2025

6/10 Okay

Chris

Stayed 2 nights in Jan 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mandy

Stayed 1 night in Apr 2025

6/10 Okay

SANDRA MELANIE

Liked: Staff & service, room comfort
Disliked: Cleanliness

Average

The room wasn't very clean at all. Bed was comfortable
Stayed 3 nights in Apr 2025

8/10 Good

rodney j

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great breakfast , huge choice of everything you may want
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Stayed 1 night in Apr 2025

10/10 Excellent

Mandy

Stayed 1 night in Apr 2025

8/10 Good

Stu

Liked: Cleanliness, staff & service, property conditions & facilities
Very average hotel but perfect for the price
Stayed 3 nights in Apr 2025

6/10 Okay

Ross

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was offered a valet carpark on the night of our stay, which i accepted because there carpark was full,so they offered to park my car in either the Casino carpark or the Speights carpark. When they went to collect my car they could not find it. Eventually they found it which took in excess of 30 minutes. Some staff are apparently unaware they have a car park availability in the Speights carpark. All staff should be aware what is available!!!
Stayed 1 night in Apr 2025

6/10 Okay

Kristin, St Albert

Travelled with family
Liked: Staff & service
Stayed at the hotel for one night, so the room did what it needed. When you enter the hotel you get the feeling you’re in a nice hotel. Once you enter your room you realize that it hasn’t been renovated for many years. Bathroom wasn’t very clean and a few towels had stains on them. Bed sheets also had a few stains on them but you can tell they were washed. Beds were comfortable. Carpet is old and dirty so we didn’t take our shoes off.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Na
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay for two nights. Very comfortable bed. A great location to walk in Dunedin City.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy and Central

Great location / easy with breakfast and restaurant available
Stayed 1 night in Mar 2025

8/10 Good

LANCE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all amenities good parking
Stayed 1 night in Mar 2025

8/10 Good

Leslie Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for our short stay. Friendly staff, nice restaurant.
Stayed 2 nights in Mar 2025

6/10 Okay

Pam

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for a week in February in a superior double room. The room was ok, but I'm not sure what was superior about it. The bathroom was nothing like the photo, much smaller, and the wash hand basin was quiet small and set back in an alcove. The top and bottom ledges of the wood panelling around the walls of the bedroom hadn't been dusted for quite a while. There was a mirror on the bedroom wall which was hung horizontally rather than vertically and was of no use whatsoever as it was too high to be able see yourself in. We returned to the hotel one afternoon to find that the cups we had used in the morning had not been washed, the tea/coffee making items had not been replenished, and the bins had not been emptied. The bed had been made, although not very well and my husbands pyjamas were nowhere to been found. We eventually found them actually half way down the bed, under the bedcovers. I would not be inclined to stay here again.
Stayed 6 nights in Feb 2025

8/10 Good

Morgan

Business traveller
Liked: Cleanliness, staff & service
No review
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for walking around the town. Breakfast provided a good selection of freshly cooked items. We were charged 25NZD per day for parking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice excellent service and great location
Stayed 2 nights in Mar 2025