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City Express by Marriott Durango

3.0 star property

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Photo gallery for City Express by Marriott Durango

Lobby
Lobby
Property amenity
Free daily self-service breakfast
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Blvd. Francisco Villa No. 4021, Col. 20 de Noviembre, Durango, DGO, 34306

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.8 out of 10
Good
(20 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
One Durango
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
The price is €62
includes taxes & fees
2 Nov - 3 Nov
One Durango

About this property

City Express by Marriott Durango

Hotel with free breakfast, in the vicinity of Paseo Durango Shopping Center
Along with a health club, this smoke-free hotel has coffee/tea in a common area and a business center. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities.
City Express by Marriott Durango offers 120 air-conditioned accommodations with safes and irons/ironing boards. LCD televisions come with cable channels. Bathrooms include showers.

This Durango hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a health club.

Children under 12 years old are not allowed in the health club without adult supervision.

Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Durango. During your stay, you'll be close to Paseo Durango Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free self-serve breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • 7 minutes by car from Paseo Durango Shopping Center and 9 minutes from Calle Constitucion
  • Free local-area shuttle service
Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. A free area shuttle within 10 km is available. A health club, a terrace, and a vending machine are also featured at the business-friendly City Express by Marriott Durango. Self parking is free.

This 3-star Durango hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Health club

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Express Durango
City Express Hotel Durango
City Express Durango Hotel
City Express Durango Mexico
City Express Durango
City Express by Marriott Durango Hotel
City Express by Marriott Durango Durango
City Express by Marriott Durango Hotel Durango

City Express by Marriott Durango Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 939 reviews
Rating 8 - Good. 265 out of 939 reviews
Rating 6 - Okay. 84 out of 939 reviews
Rating 4 - Poor. 33 out of 939 reviews
Rating 2 - Terrible. 41 out of 939 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend!

Clean rooms, easy check-in and check-out, and they were beyond helpful whenever we needed help with our room keys. Also, the breakfast was AMAZING! They had new options everyday and made sure they were constantly refilling the food and drinks.
Stayed 5 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It needs quite a bit of upkeep, the floor carpets MEED to be replaced, Details on the maintenance of the bathroom.
Stayed 9 nights in Jul 2025

10/10 Excellent

Jose Luis, Lynwood

Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por su excelente servicio
Stayed 1 night in Jul 2025

4/10 Poor

María

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bedside was not properly washed . Black hair all over the bedding . Noisy room
Hair on bedding
Stayed 1 night in Jul 2025

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was helpful and the breakfast was fresh and delicious. I liked that they hire people with disabilities that says a lot about the company. The checkout was at 1
Stayed 1 night in Jul 2025

10/10 Excellent

chela

Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice
Stayed 2 nights in Jul 2025

4/10 Poor

Juan, Atotonilco de Tula

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
During my stay at City Express by Marriott, I had two rooms booked. In the middle of the night, I woke up due to the air conditioning unit breaking down, and a strange odor was coming from it, which gave me a severe headache. I called the front desk, and they sent a repairman at 4:20 AM. Unfortunately, I had to wake up my kids so he could access the room. After I explained how I was feeling, the repairman also noticed the unusual smell and even started experiencing a headache himself. Because of this, they decided to move us to another room. However, the new room was in poor condition—the floor was filthy, the carpet was stained throughout, the bedsheets had stains, and the bathroom was dirty as well. At that point, we decided to leave the room and stay in the other room I had booked with the rest of my family. While the staff was friendly and accommodating, I wish they paid more attention to the cleanliness of the hotel. Unfortunately, based on this experience, I will not be returning to this City Express by Marriott hotel.
Stayed 1 night in May 2025

10/10 Excellent

Erika

Stayed 1 night in May 2025

8/10 Good

Hector, Woodland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out of the property.
Stayed 2 nights in Apr 2025

2/10 Terrible

CARLOS

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
To much noise at night time you can’t sleep machine going on top of the roof Plastic smells inside the room. uncomfortable bed. Duty carpet.
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow
Stayed 1 night in Apr 2025

8/10 Good

Esequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Good for an overnight, but the staff was great!
Stayed 1 night in Apr 2025

10/10 Excellent

DOMINGO, SAN JOSE

Liked: Cleanliness, amenities
People were so helpful & kind, Marriott was clean . Food was excellent. Customer service was awesome.
Stayed 4 nights in Mar 2025

4/10 Poor

J S

Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Stayed 3 nights in Feb 2025

8/10 Good

Cristian Yovani Rosales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Feb 2025

10/10 Excellent

josie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy amable el personal

En general todo bien, solo la limpieza de los pasillos puede mejorar, lo hace ver viejo a pesar de q no lo es, la caminadora en el gym no funciona. Nos tuvieron q cambiar de cuarto por q el primero el A.C. hacia un ruido extraño.
Stayed 3 nights in Dec 2024

6/10 Okay

Yesenia

Travelled with partner
Liked: Staff & service, property conditions & facilities
No tiene room service
Stayed 1 night in Dec 2024

8/10 Good

Marco

Stayed 1 night in Nov 2024

6/10 Okay

Prezell, Rockford

Stayed 2 nights in Dec 2024

10/10 Excellent

gerardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great people staff is very good
Stayed 1 night in Dec 2024

4/10 Poor

MARIA

Stayed 1 night in Sep 2024