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Holiday Inn Durango by IHG

3.5 star property

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Photo gallery for Holiday Inn Durango by IHG

Exterior
Pool
Restaurant
Bar (on property)
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Blvd Francisco Villa 4315, Durango, DGO, 34208
  • Place, Sculpture Garden UNAM
    ‪4 min drive‬
  • Place, Paseo Durango Shopping Center
    ‪7 min drive‬
  • Place, Durango Cathedral
    ‪11 min drive‬
  • Airport, Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 209 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Minifridge)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Minifridge)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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Business centre
Hampton Inn by Hilton Durango
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,000 reviews
The price is €100
includes taxes & fees
4 Jan - 5 Jan 2026
Hampton Inn by Hilton Durango

About this property

Holiday Inn Durango by IHG

Pet-friendly hotel with a full-service spa connected to the convention center in Durango
Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Holiday Inn Durango by IHG offers 95 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Durango by IHG. During your stay, you'll be connected to the convention center and close to Paseo Durango Shopping Center. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • 7 minutes by car from Paseo Durango Shopping Center and 8 minutes from Sagrado Corazon de Jesus Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Durango by IHG offers its guests a full-service spa, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Durango by IHG. You'll have access to the indoor pool and outdoor pool at a partner property. An airport shuttle (available on request) is available for a fee. Free self parking is available.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to noon and on weekends from 7:00 AM to 1:00 PM.
Holiday Inn Durango by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 9 AM to 5 PM at scheduled times and on request
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to 1:00 PM on weekends; MXN 120 for adults and MXN 60 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 floors
  • Banquet hall
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 600 per pet, per night (maximum MXN 650 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 120 for adults and MXN 60 for children
  • Airport shuttle fee: MXN 232 per person (one-way)
  • Pet fee: MXN 600 per pet, per night (maximum MXN 650 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Durango by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Durango Holiday Inn
Holiday Inn Durango
Holiday Inn Hotel Durango
Holiday Inn Durango Hotel
Holiday Inn Durango Mexico

Holiday Inn Durango by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 456 reviews
Rating 8 - Good. 112 out of 456 reviews
Rating 6 - Okay. 30 out of 456 reviews
Rating 4 - Poor. 13 out of 456 reviews
Rating 2 - Terrible. 24 out of 456 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale Property finishes and decor, rooms, bedding and fixtures are modern clean and comfortable. Property is currently in the completed stages of plastering construction on the outside. Staff are is bilingual and professional. Fifteen minutes to Durango Airport check with staff unread to shuttle times.
Stayed 1 night in Sep 2025

10/10 Excellent

Hector, Woodland

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Hector Manuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Overall good
Stayed 1 night in Aug 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doors are really loud. So at anytime of the morning (3,4,5am) you might be woken up from the doors slamming. Other than that, its a nice place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel due to our flight airline cancelling our flight the day of. Thankfully this hotel made a very hectic day alot easier. They have a very good restaurant with plenty of options. Everything we ate was exceptional. And the best part was how comfortable the beds were. After such a long day, all we wanted to do was rest and these beds did the trick! The staff was so friendly and treated us well. I would recommend this hotel without hesitation. And, if we are ever in Durango City again, we will be staying here!
Stayed 1 night in Jul 2025

10/10 Excellent

Anabel, Pompano Beach

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay in Holiday Inn Durango.. People are very polite and helpful. The place is nice and clean.
Stayed 1 night in Jul 2025

6/10 Okay

Brigitte

Liked: Property conditions & facilities
SHOWER GOOD - TV NEEDS AT LEAST ONE ENGLISH CHANEL - CHEWED GUM ON BED POST
Stayed 1 night in Jul 2025

10/10 Excellent

luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing hotel,excellent staff very friendly and helpful. Great location 👌
Stayed 1 night in Jul 2025

8/10 Good

Isaac

Travelled with family
Liked: Staff & service, room comfort
Hotel is under construction - a bit dirty in some areas. Restaurant was great!!! Staff was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Marlenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience, clean and quiet, you have restaurant options as well as coffee and the taxi drivers to the airport are so nice
Stayed 1 night in Jun 2025

8/10 Good

Lina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is breakfast too 45 minutes to come. Very frustrating.
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and great service
Stayed 1 night in May 2025

10/10 Excellent

Ruben

Stayed 3 nights in Apr 2025

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place clean and quiet and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Luis

Stayed 1 night in Apr 2025

10/10 Excellent

MANUEL, SAN DIEGO

Stayed 2 nights in Feb 2025

10/10 Excellent

OSBALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids had a good time @ the pool.
Stayed 2 nights in Feb 2025

2/10 Terrible

Rocio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying in this hotel, first time and will return to this hotel on my next trip. Excellent hotel and the service excellent
Stayed 5 nights in Jan 2025

8/10 Good

Gabriela, Johnstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2024

10/10 Excellent

Leticia

Stayed 1 night in Jan 2025