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Hotel Grand Elizabeth Durango

4.5 star property

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Photo gallery for Hotel Grand Elizabeth Durango

Front of property
1 bedroom, in-room safe, individually decorated, individually furnished
1 bedroom, in-room safe, individually decorated, individually furnished
Restaurant
Heated floors, computer monitors, printers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
204 Av. 20 de Noviembre Zona Centro, Durango, DGO, 34000
  • Durango Cathedral
    ‪10 min walk‬
  • Plaza de Armas
    ‪10 min walk‬
  • Paseo Durango Shopping Center
    ‪3 min drive‬
  • Durango, Durango (DGO-Guadalupe Victoria Durango Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Single Room

1 bedroom, in-room safe, individually decorated, individually furnished

Executive Single Room

  • Sleeps 1
  • 1 King Bed

View all photos for Business Room, 1 Bedroom

1 bedroom, in-room safe, individually decorated, individually furnished

Business Room, 1 Bedroom

  • 23 sq m
  • City view
  • Sleeps 27
  • 2 King Beds OR 1 King Bed

View all photos for Family Double Room, City View

1 bedroom, in-room safe, individually decorated, individually furnished

Family Double Room, City View

  • City view
  • Sleeps 2
  • 2 King Beds

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About this property

Hotel Grand Elizabeth Durango

Luxury hotel with free breakfast connected to the convention center in Durango
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel Grand Elizabeth Durango offers 27 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
With your stay at Hotel Grand Elizabeth Durango, you're connected to the convention center and just a quick walk from Morelos Garden. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free continental breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free valet parking, self parking, and RV/bus/truck parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes scooter/moped rentals
  • Just a 4-minute walk from Morelos Garden and 5 minutes by foot from Sagrado Corazon de Jesus Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 258 square feet (24 square meters) and includes a conference center. Spa services, a library, and a vending machine are also featured at the luxury Hotel Grand Elizabeth Durango. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Durango hotel.

Guests are served free continental breakfast daily from 8:00 AM to 12:30 PM. The hotel hosts a free manager's reception daily.
Hotel Grand Elizabeth Durango has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 8:00 AM to 12:30 PM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of MXN 290
  • Snack bar/deli

Things to do

  • Library
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Changing table
  • Children's books
  • Children's dinnerware
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (258 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • No lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Portable shower seat
  • Raised toilet seat
  • Smooth flooring in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity (76 centimetre high)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: MXN 290.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • For stays on 14 February, the total price shown includes a charge for a mandatory Valentine's Day gala dinner.

Property is also known as

Elizabeth Durango Durango
Hotel Grand Elizabeth Durango Hotel
Hotel Grand Elizabeth Durango Durango
Hotel Grand Elizabeth Durango Hotel Durango

Hotel Grand Elizabeth Durango Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Disliked: Property conditions & facilities
Nice hotel but they need to maintain the hotel and the water at showers takes a while for hot water
Stayed 1 night in Mar 2025

8/10 Good

Juan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Ali

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Al

Liked: Cleanliness, property conditions & facilities, room comfort

Would not stay again

Terrible breakfast, juice coffee toast and 9 slices of fruit
Stayed 1 night in May 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
I like this property when I travel to Durango City, Mexico but there is room to improve the quality of the rooms as there are several issues that with more attention preventive maintenance will help us to enjoy our stay in this hotel. But overall I had a satisfactory experience but I recommend the above more preventive maintenance
Stayed 3 nights in May 2025

8/10 Good

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to shopping and restaurants
Stayed 4 nights in Apr 2025

4/10 Poor

Analaura

Travelled with partner
Liked: Staff & service
The restaurante and bar are not working, the room is dirty and dusty, cero hangers in the closet and they gave us a 2 queen instead of King bed.
Stayed 1 night in Apr 2025

10/10 Excellent

mary

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Staying here every time we go to Durango! Great service the employees are always very helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio como siempre. Gracias
Stayed 1 night in Mar 2025

8/10 Good

SERGIO OCTAVIO

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Olor a caño en la habitación, muy desagradable!!
Stayed 1 night in Jun 2025

10/10 Excellent

FABIAN MANUEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata sorpresa de alojamiento

Muy buena atención de recepción, incluso me llamaron para confirmar a qué hrs llegábamos, todo muy bien, me sorprendieron
Stayed 1 night in May 2025

8/10 Good

Ana Edith

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaq

Stayed 2 nights in Apr 2025

10/10 Excellent

Salvador

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me fue muy bien, el hotel está muy bien, Sobre todo por el costo
Stayed 2 nights in Apr 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bonito

Las habitaciones estan muy limpias y bonitas, muy espaciosas, el servicio del personal es excelente!
Stayed 1 night in Apr 2025

8/10 Good

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Le falta comodidad para apagar y prender las luces y el control remoto de la televisión
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaq

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atención
Stayed 3 nights in Apr 2025

10/10 Excellent

Mari

Stayed 1 night in Apr 2025

4/10 Poor

Tanya

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No había agua Y cuando hubo se inundó el baño
Stayed 1 night in Apr 2025

8/10 Good

dan noe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

dan noe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio con áreas de oportunidad

Muy bien hotel. Solo checar aspectos de iluminación en la noche que impiden dormir. Además de redefinir lo que se ofrece por desayuno continental. En otro hoteles va incluido huevo batido, leche, cereal, yogurt, además del café, fruta, pan tostado, jugo y café.
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo un inconveniente el internet es intermitente todo lo demás excelente
Stayed 2 nights in Mar 2025