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Best Western Plus Rio Grande Inn

2.5 star property

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Photo gallery for Best Western Plus Rio Grande Inn

Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Lobby
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)
Exterior
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
400 E 2nd Ave, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, Fort Lewis College
    ‪15 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(26 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(36 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(17 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(77 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Rio Grande Inn

Hotel with free breakfast, steps from Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Steps from Durango and Silverton Narrow Gauge Railroad and 6 minutes by foot from Durango Arts Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Reviews

Best Western Plus Rio Grande Inn Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

8/10 Good

monika

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel in conveniently located closer to the Main Street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Stayed 1 night in Jul 2025

4/10 Poor

M. Edwyn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very noisy causing loss of sleep. The air conditioner was old and noisy. The refrigerator created a loud whining noise. The door was not sufficiently soundproof, and guests and guides spoke audibly outside our room throughout the night.
Stayed 3 nights in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Orlena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 1 night in Jul 2025

8/10 Good

Christine

Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean breakfast and happy hour were nice!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sagnik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bryce

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and happy hour
Stayed 2 nights in Jul 2025

8/10 Good

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service
There was nothing wrong with the hotel or the room. Nothing spectacular either. The property looked run down on first arrival but the room was very clean and the staff worked hard making sure the entire property was clean. I enjoyed the stay in this beautiful town.
Stayed 4 nights in Jul 2025

6/10 Okay

Caitlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel was okay. The room was clean and the beds were comfortable. It does need updating. Our shower didn’t drain so we could t shower.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had two connecting rooms—they were nice!
Stayed 4 nights in Jun 2025

6/10 Okay

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first night was great, no problems. The second night we had a noisy neighbor that I think was made worse because of the adjoining door between the rooms. There’s also construction on the building next door that was loud in the morning. I liked everything else about the hotel. The location was great. We were able to walk around downtown to breweries and restaurants.
Stayed 2 nights in Jul 2025

8/10 Good

shawna

Stayed 2 nights in Jul 2025

8/10 Good

Haylie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cute
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Staff & service, property conditions & facilities

Not so happy.

I reserved 3 rooms for 3 nights two weeks in advance. Hotel doesn't bother looking at any special requests like Adjoining rooms, which we did request. We couldn't have been scattered further apart and still be in the same hotel. One of the rooms, which happened to be the best room of the 3, had the sheetrock falling from the ceiling in the bathroom. The girl at the front desk was argumentative about giving us another room. Thought that maintenance was going to just clean it up with a handful of rags. We did see maintenance going in there the following day with ladders and sheetrock mud. The hotel in general is just plagued with examples of poor maintenance, sloppy patch jobs. Very disappointing for a Best Western
Stayed 3 nights in Jul 2025

6/10 Okay

Julie, Rawlins

Travelled with pets, Travelled with partner
Liked: Amenities
Bugs in room
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities
The hotel was in a very good location to walk to most restaurants and the train to Silverton. The room was large and the bed comfortable. One thing I thought was strange is the hotel is built around an indoor swimming pool, which during my stay was FILLED with screaming children jumping and splashing. This is not a place you want to visit if you're hoping to have a romantic stay. Another thing they "forgot" to tell me was that if you want housekeeping services, you have to ask. Such a disappointment to come back from the Silverton train in the evening and find your room was not refreshed. I only gave 3 stars because this is what to expect here.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean, great staff, excellent breakfast, and perfect if you’re going to be in the historic downtown Durango.
Stayed 1 night in Jul 2025

10/10 Excellent

Gregg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very polite and helpful. Special thanks to Jessica and the General Manager.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking was challenging. Management provided little assistance
Stayed 2 nights in Jun 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness
We had an excellent stay minus two things. One, the staff at the hotel were very friendly and professional, but there is an obvious lack of training or communication between the staff and management. My clothes got locked in a washing machine at 10 pm. I reported it to the front desk who informed me that a maintenance person would arrive to help. 15 minutes later, no help. I went back down stairs and was informed that the front desk was told that he assisted me. I was waiting for him by the washing machine.... He then called him again. I waited 30 minutes and even tried adding more money in the washer. I went back down stairs, and was told that the guy said, once again, that he assisted me. I went back up stairs to find that the washing machine finally unlocked, but there as soap all over my clothes. I went back down stairs for a refund of my $3.50. This is where things went south. I was informed that they could not give me the money back. Keep in mind, I was only asking for the extra money that I put in to release my clothes and dry them, not the original money. By this time it was 11 something pm. A staff member then insisted on giving me her own money so that I could finish my load. By the time I finished, it was 1am. So much for a good night sleep before travel. The next morning the hotel gave me $4 and said that they helped the staff member who gave me her own money the night before.
Stayed 2 nights in Jun 2025