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Holiday Inn Hotel & Suites Durango Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Durango Downtown by IHG

Lobby sitting area
Exterior
Lobby
Point of interest
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

View in a map
21636 Highway 160 West, Durango, CO, 81301
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, San Juan National Forest Supervisor's Office
    ‪8 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪10 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About this property

Holiday Inn Hotel & Suites Durango Downtown by IHG

Hotel with an indoor pool, near Durango and Silverton Narrow Gauge Railroad
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Holiday Inn Hotel & Suites Durango Downtown by IHG offers 116 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Durango Downtown by IHG. During your stay, you're just a quick walk from San Juan National Forest Supervisor's Office. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great Copper Tavern
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of San Juan National Forest Supervisor's Office and Animas River
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites Durango Downtown by IHG offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 3 meeting rooms are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites Durango Downtown by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Hotel & Suites Durango Downtown by IHG was completed in February 2023.

This 3-star Durango hotel is smoke free.

Great Copper Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Parking on site (USD 10 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Copper Tavern

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Reviews

Holiday Inn Hotel & Suites Durango Downtown by IHG Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1005 reviews
Rating 8 - Good. 236 out of 1005 reviews
Rating 6 - Okay. 121 out of 1005 reviews
Rating 4 - Poor. 77 out of 1005 reviews
Rating 2 - Terrible. 52 out of 1005 reviews

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk girl was so friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with this hotel. Only negative was we were on 3 floor. There was noice machine on 3rd floor and the one on the 2nd floor wasn’t working.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheree, Pagosa Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Close to airport
Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Corby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay in Durango Colorado

The facility was very clean. The weather was great, clear during the day with a light rain in the afternoon. The staff was very helpful, upbeat, professional, and funny (in a good way).
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyle, Albuquerque

Stayed 2 nights in Sep 2025

10/10 Excellent

Nancee

Travelled with partner
Great breakfast- nice room
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

ben

Liked: Cleanliness, staff & service, property conditions & facilities
always good 4th time staying here
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 3 nights in Aug 2025

8/10 Good

Douglas

Stayed 2 nights in Aug 2025

2/10 Terrible

Jude

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked in and for a room on the second floor. I immediately noticed that all the surfaces in the room were dirty. The floor hadn't even been swept, and there were stains from soda, dirt, mud, and crumbs on the floor. The toilet still had fecal matter on the bottom and around the rim of the toilet. I called the front desk and asked to switch rooms. There was only one other room available, so I was switched to the ground floor. To my surprise, the floor was completely dirty and it had stains all over. To top it all off, there were ants crawling all over the floor. I called the front desk and they said there were no other rooms available and they couldn't even refund my money because I had paid through Expedia and not the hotel. The whole experience was awful. I doubt anything was even cleaned in either room except the beds made.
This was the fecal matter left in the toilet of my first room
Some stains on the floor
Some ants crawling around the floor
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What out for that sofabed.

Everything was very good except for that sofa couch / bed. They need to train their housekeepers to clean them much better since this is a dog friendly hotel. Other than this issue, which made our daugher's allergies bad for one day, the hotel is a good place to stay in Durango.
Stayed 3 nights in Aug 2025

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very busy property with easy parking. Room was comfortable and clean. My only complaint was that they only had one person working and although she was efficient, she was so busy and rushed that it did not feel welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Amenities, property conditions & facilities
I really enjoyed it
Stayed 1 night in Aug 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Great place to stay! Large rooms, very clean, great staff! Definitely would stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Louis

Stayed 1 night in Aug 2025

10/10 Excellent

Tomaro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

ROBERT FRANKLIN

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with group

Girl’s Week Trip

Comfortable, clean room. Very friendly & accommodating front desk staff. Great location. Good hot breakfast selection. Loved sitting outdoors at the attached tavern. Would like to commend Chasity who was one of our morning breakfast hostesses. She was so friendly & started our day off with a smile! Would definitely stay here again 👍
Stayed 3 nights in Aug 2025

2/10 Terrible

Joanne

Disliked: Cleanliness, property conditions & facilities
I was very disappointed with stay at the Holiday Inn. I paid for my room through Expedia and believed I had paid the full amount. Not the case they charge for parking and a hotel beautification charge. I have never heard of a charge of this kind. The room was clean but the bathroom was set up odd. No complimentary breakfast either. Not very happy with this hotel.
Stayed 1 night in Aug 2025