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The General Palmer Hotel

4.0 star property

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Photo gallery for The General Palmer Hotel

Interior entrance
Lobby sitting area
42-inch flat-screen TV with cable channels, TV, iPod dock
Mountain view
Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
567 Main Avenue, Durango, CO, 81301
  • Durango and Silverton Narrow Gauge Railroad
    ‪2 min walk‬
  • Animas River Trail
    ‪4 min walk‬
  • Fort Lewis College
    ‪3 min drive‬
  • Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

The General Palmer Hotel

Historic hotel with free breakfast and a 24-hour front desk
Coffee/tea in a common area, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a porter/bellhop are onsite. Housekeeping is available on request.
The General Palmer Hotel offers 39 accommodations with iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Durango hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The free breakfast at The General Palmer Hotel gets good marks from our customers. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. Enjoy features like free self parking, plus concierge services and a library.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Services include a concierge, tour or ticket assistance, and a porter
  • Guests have great things to say about the overall condition of the property and the beds
  • Steps from Durango and Silverton Narrow Gauge Railroad and 4 minutes by foot from Durango Area Tourism Office
Free breakfast is served daily. A library, a terrace, and a vending machine are also featured at the historic The General Palmer Hotel. Self parking is free.

This 4-star Durango hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

The General Palmer Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and easy access for train ride.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 4 nights in Nov 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Jan 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The individual at the front desk was amazing! Friendly and went the extra mile to be welcoming!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

The staff at The General Palmer are amazing. We felt welcome and the beds were extremely comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Kylabe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Breakfast was not very warm, but had potential to be good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sanjana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Walls are very thin and I was able to hear noises from other room. I couldn’t sleep all night, I complained to front desk middle of night but they dint bother to offer me another quiet room and we suffered all night. It was hell
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at The General Palmer
Stayed 2 nights in Dec 2024

10/10 Excellent

winton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made a beautiful birthday for my wife

I found the staff to be one of the most freindly and very helpful in all ways. room was very nice and clean and neat. The bed was very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to all Main Street and train have to offer.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rather than the things I don’t like about the General Palmer let’s talk about what I liked about the GP and the answer is EVERYTHING, nothing I disliked, the staff especially were amazing!
Stayed 3 nights in Dec 2024

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming, comfortable but noisy!!

This hotel was a lovely property and had all the Victorian esthetic and historic charm we had hoped for. Its central location made exploring Downtown Durango on foot easy. But it would have been nice to know that the trains at the station next door started running (and blowing their whistles every few minutes) at 7 am. No sleeping in at the General Palmer!
Stayed 1 night in Dec 2024

10/10 Excellent

TAMMY M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Tyler

Stayed 1 night in Dec 2024

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained very friendly and helpful staff. Breakfast better than expected. Very convenient to train and downtown.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a little get away. It was a beautiful hotel. The room was clean the bed was so comfortable. We had everything we needed. The cookies and tea/coffee was a nice little treat. The staff was lovely and friendly. I would absolutely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brandy, Pagosa Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location.
Stayed 1 night in Dec 2024