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Hotel on the Park

3.0 star property

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Photo gallery for Hotel on the Park

Breakfast, lunch, dinner and brunch served
Reception
Standard Room
Interior detail
Shower, free toiletries, hair dryer

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
296 Stephen Dlamini Rd. Musgrave, Durban, KwaZulu-Natal, 4001
  • Place, Durban Botanical Gardens
    ‪10 min walk‬
  • Place, Musgrave Centre
    ‪11 min walk‬
  • Place, Florida Road
    ‪6 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 100 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel on the Park

A restaurant, a bar/lounge, and conference space are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, concierge services, a 24-hour front desk, and express check-in are onsite.
Hotel on the Park offers 20 accommodations with hair dryers and complimentary toiletries. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. This Durban hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel on the Park, you're just a quick walk from St. Thomas' Church. Enjoy features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Amenities include a meeting room, conference space, and a multilingual staff
  • Within a 10-minute walk of St. Thomas' Church and Musgrave Centre
  • Airport, shopping center, and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. Public spaces have free WiFi.

Event space at this hotel measures 463 square feet (43 square meters) and includes conference space. The business-friendly Hotel on the Park also features multilingual staff, concierge services, and express check-in. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Durban hotel.

The hotel hosts a free manager's reception on select days.
Hotel on the Park has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: ZAR 50 to 150 for adults and ZAR 50 to 150 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 463 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately ZAR 50 to 150 for adults, and ZAR 50 to 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Hotel on the Park offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel on the Park.

Property is also known as

Hotel Park Durban
Hotel on the Park Hotel
Hotel on the Park Durban
Hotel on the Park Hotel Durban

Hotel on the Park Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

7.2/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Kgomotso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsatisfactory

The agent sold me a dummy all because the other hotels were full. Don't believe what the website photo show. I will never recommend the hotel to anyone.
Verified review

2/10 Terrible

luyanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel without hospitality

Reception no hospitality,room too hot airconditioning not working,beakfast not good at all ,linen was not changed until i told them to the second day.its like they were doing me a favour by staying there no hospitality
Verified review

6/10 Okay

Lydia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Very untidy outside.

The bed was comfortable and the room was clean. The breakfast was not good, there was no variety to choose from. We were served toast and chicken strips since we arrived. The patio were we were eating breakfast was dirty and tables were not stable.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

great service

Excellent service.
Verified review

2/10 Terrible

nigel

Disliked: Staff & service, property conditions & facilities

New management. No idea. Much worse

Phones removed from rooms.ittle choice for breakfast. Had to pay for second coffee ( bad coffee). Internet not working. TV not working. Had stayed there severall times before and it was decent. Very poor now.
Verified review

2/10 Terrible

jenifaer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing, to say the least

was extremely dissatisfied with the entire experience !! complained more than once to the owner/manager - with no joy. was an absolute disaster ! will never, ever stay here again, nor recommend this place to anyone !
Verified review

4/10 Poor

Mike

Disliked: Staff & service

Shambles

Don't book this hotel through hotels.com...they didn't have my booking and said they were no longer trading with this website. Fortunately, they weren't full but they asked me to pay for the room again. I refused, saying I'd already paid hotels.com and the matter was dor them to sort out. I arrived at 20.30, no food becasue the chef had knocked off, but I was given a Mr Delivery menu...unfortunately they close early on a Tuesday! What's the matter with this place? In parts of Europe you can't eat dinner until 21.00! Eventually the nice young lad on reception rustled up a sandwich for me.
Verified review

8/10 Good

DDR

Liked: Cleanliness, staff & service, room comfort

Great Location

I stayed for 3 nights in 2 rooms with my family.The Hotel is situated at center and near to all. The staff are friendly and good service.Everything is good.
Verified review

8/10 Good

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel with superior staff.

This location isn't exactly in the hub of things but I went to Durban for business so the location was perfect for my needs. The hotel is across from a beautiful park so each morning I ate a lovely breakfast looking onto the greenery. It's a quaint hotel with only 20 rooms but because of this, service is very attentive. Most people in the comments scoffed at the shower being in the bedroom but it was actually a smart move. Had the shower and sink been walled off, both the bathroom and bedroom would have been extremely cramped. This opened everything up nicely. As I said, service is very attentive and pleasant. Be aware that room service is not available round the clock. I believe they stop taking orders at 8:30PM for a final service at 9PM. This is important to know if you are jet-lagging on your first day in the country or arrive back to your room after the cut-off time. The staff were kind enough to call me in my room on the first night of my stay to give me a "last call" for dinner. I was very grateful b/c had they not done so, I would have gone to bed hungry (I traveled 35+ hours from Texas and was exhausted). I had the 200g steak. OMG, it was huge and delicious. There are delivery services around so you can always call up dinner if you miss the room service time. Bring slippers for the carpeted floors in the bedroom. I was there for a week and they could use a good vacuuming and honestly, probably a shampoo. Otherwise, this place ranks highly on my list of hotels.
Verified review

6/10 Okay

Sanjeev

Liked: Cleanliness, room comfort

Hotel has potential to do better

Drinking water to be provided in the room. Breakfast needs improvement. No internet facility in room. Wi fi signals are only available in restaurant. Hotel has potential to do much better.
Verified review

10/10 Excellent

rachel dunsdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in local Berea - safe area.

Very nice rooms, modern. Strangely had shower in room but very new. Service was good and the rooms were very clean. Breakfasts were freshly cooked and excellent with a good choice of different dishes like srambled eggs and smoked salmon on a croissant. Omlettes were excellent. The hotel is close to the botanic gardens - very steep hill down to the gardens. good bus service around Durban but not as far as the hotel. we walked the last bit. Felt safe. Couple of good local restaurants nearby.
Verified review

8/10 Good

Robert van Druten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient for all our needs

We were very satisfied with our stay. The hotel was exceptionally clean and all the staff were very friendly and helpful with all our needs. Food in the restaurant was very good. Also felt very secure, as it has electric gates and your car is very safe overnite as well. Would certainly stay again when in Durban.
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, staff very helpfull and understanding.
Verified review

10/10 Excellent

E McSorley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

central location

The hotel was great. The staff were very helpful. Secure off street parking. One thing that surprised us was the shower was not separate from the bedroom. Shower tho got top marks. Bed was king size. You need to drive to the beaches. Overall my partner and I had a good few days stay at this hotel.
Verified review

10/10 Excellent

Fred Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for biz travellers

I had the most pleasant stay of 8 days this past week, and thoroughly enjoyed everything the hotel and the top drawer service by the staff. this is a small place, with only twenty room, but it has a full service kitchen that actually serves real food. what a treat! excellent location that is quiet but close to the Musgrave shopping mall, with many good restaurants close by. For a biz traveller, this is truly home away from home - intimate, accommodating, attentive and yet never overbearing. I cannot thank the hard working staff enough for making my stay comfortable - exactly what I needed as I travelled a long way, from San Francisco. Five stars, for overall experience, and value. Thank you.
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, Comfortable and Amazing Staff!!

What a great hotel! Small, safe and comfortable. Rooms are not the largest but well equipped and clean. Everything was great. The staff are exceptional, we had a problem with our car and they went out of their way to help, well done Lauren and Jason (and our waiter who also helped out). Restaurant staff are friendly and professional and breakfast on the terrace everymorning was fab! Best eggs Benedict, just perfect. We were greeted warmly but every member of staff we came into contact with. It is a small hotel and if you are travelling alone, know that you would feel very comfortable and secure.Well done Hotel on the Park, we will be back!!
Verified review

8/10 Good

Bavani

Liked: Staff & service, property conditions & facilities

Hotel on the park- Excellent

Excellent hotel and affordable. Close to all locations. Stunning modern rooms.
Verified review

6/10 Okay

Laurence

Liked: Cleanliness, staff & service