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Best Western Comfort Business Hotel

4.0 star property

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Exterior
Lobby
Hypo-allergenic bedding, down duvets, individually furnished, desk
Reception
Hypo-allergenic bedding, down duvets, individually furnished, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pet-friendly
  • Parking included

Explore the area

Map
Hammer Landstr. 89, Neuss, NW, 41460
  • Marina Düsseldorf
    ‪6 min drive‬
  • Rhine Promenade
    ‪7 min drive‬
  • Konigsallee
    ‪8 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪23 min drive‬

Room options

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 Queen Bed (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

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About this property

Best Western Comfort Business Hotel

Pet-friendly hotel with free parking connected to the convention center in Neuss
A bar/lounge, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Best Western Comfort Business Hotel offers 75 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include slippers and hair dryers.

This Neuss hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Best Western Comfort Business Hotel, you'll be connected to the convention center and within walking distance of Port of Neuss. Features include free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • 6 minutes by car from Marina Düsseldorf and 7 minutes from Marktplatz
  • Dogs welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Best Western Comfort Business Hotel. Limited free parking is available on a first-come, first-served basis. A complete renovation of Best Western Comfort Business Hotel was completed in February 2025.

This 4-star Neuss hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (EUR 5 per day)
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • On a river
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Extended parking fee: EUR 5 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

CB Comfort Business
CB Comfort Business Hotel
CB Comfort Business Hotel Neuss
CB Comfort Business Neuss
Comfort Business
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Neuss
Best Western Comfort Business
Best Western Comfort Business Hotel
Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel Neuss

Best Western Comfort Business Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 29 out of 129 reviews
Rating 8 - Good. 46 out of 129 reviews
Rating 6 - Okay. 32 out of 129 reviews
Rating 4 - Poor. 15 out of 129 reviews
Rating 2 - Terrible. 7 out of 129 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
alles super. Frühstück ok
Stayed 2 nights in Dec 2024

8/10 Good

Toshikazu, Commerce Township

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Samiksha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Property and Staff are 10 Stars Negative - no air conditioning, no lunch/ dinner dining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Klaus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location!
Stayed 7 nights in Jul 2024

8/10 Good

scott

Stayed 1 night in Oct 2023

8/10 Good

Lisa-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LIZICA

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and hospitable. Excellent breakfast, varied and tastefully prepared. Staff from the kitchen and housekeeping are very polite , friendly and helpful. The room was spacious, with high ceiling and large windows. Very nice stay.
Stayed 5 nights in Nov 2023

8/10 Good

Shannen, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent budget hotel to stay overnight. Free and sufficient parking space. The staff at the breakfast was super friendly and very nice to our kids!

6/10 Okay

Ashraful

Business traveller
Liked: Cleanliness
Stayed 2 nights in May 2023

4/10 Poor

Kim

Stayed 1 night in Aug 2022

6/10 Okay

mahmoud

Disliked: Staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Graham Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with tram stop reasonably nearby. No local shops i could find. Good breakfast and helpful staff. Limited hotel facilities.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay but I would not rate it as 4 star

Stayed 1 night in Aug 2021

2/10 Terrible

Hedde

Travelled with family
Disliked: Staff & service, room comfort

Not what I am used to from Best Western.

No one at the hotel to check us in for over 30 minutes. There was one towel, and one shower towel for 2 people in the room. I had reserved a room with a king size bed. The room only had a queen size.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Stayed 6 nights in Nov 2019

6/10 Okay

Bo

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

10/10 Excellent

Yekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Business location

Hotel is located next to the office i was visiting, main reason for choice. comfortable and very helpful receptionist late at night - but no air conditioning!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness

Just okay

Ticks all boxes on paper, not so great in reality
Stayed 12 nights in Sep 2018

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Businesshotel, in walking distance of a mall

Businesshotel, in walking distance of a shopping mall. But in the evening there ist nothing but the hotel and a closed mall. Was OK for a one night business stay because of a quit and clean room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience and comfortable. The staff...for a long stay they are very accommodating and professional.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort