"Check in we were given two single beds and we had booked a double, was sorted the next day. Complimentary water bottles would have been nice in room. ... " More
10 Dec 2019 by Vanessa Neudold
Dear guest, Thank you so much for taking the time out to share your valuable feedback and rating us with 4 out of 5. We look forward to welcome you back in the near future. Kind regards, Vanessa Neudold Guest Experience Manager
1 Aug 2018 by Vanessa Neudold
Dear lydia, thank you for choosing to stay at our hotel and for taking the time to review us. Your comments are valuable to us. We are honored to have provided such a great stay and invite you back to visit us any time! Kind regards, Vanessa Neudold Guest Experience Manager
3 Apr 2019 by Vanessa Neudold
Dear guest, thank you for sharing your wonderful rating in relation to your recent stay with us at Meliá Düsseldorf. We would be delighted to welcome you back soon. Best regards from Düsseldorf, Vanessa Neudold Guest Experience Manager
30 Apr 2019 by Vanessa Neudold
Liebe Brigitte, vielen Dank für Ihren Aufenthalt im Meliá Düsseldorf und Ihre anschließende positive Bewertung. Es freut uns sehr, dass Sie einen angenehmen Aufenthalt bei uns hatten und hoffen Sie bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Vanessa Neudold Guest Experience Manager
3 Apr 2019 by Vanessa Neudold
Dear guest, thank you very much for your stay at Meliá Düsseldorf. We are looking forward to welcome you back. Best regards, Vanessa Neudold Guest Experience Manager
9 Oct 2017 by Vanessa Neudold
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt zu bewerten. Eine Kreditkarte wird für mögliche Extrakosten bei Ihrer Anreise notiert. Alternativ können Sie bei Ihrem nächsten Aufenthalt ebenfalls ein Deposit in Bar hinterlegen. Unser Team informiert Sie bei Fragen gern. Wir freuen uns, Sie auch in Zukunft als unseren Gast begrüßen zu dürfen und wünschen Ihnen eine angenehme Woche. Mit besten Grüßen aus Düsseldorf, Vanessa Neudold Guest Experience Manager
Melia Düsseldorf offers its guests a full-service spa and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business centre and 10 meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Melia Düsseldorf. Parking is available for a fee. This 4-star Düsseldorf hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Melia Düsseldorf offers 201 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
Aqua – This restaurant specialises in international cuisine and serves breakfast, brunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars, and is displayed on this page as 4 stars.
