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Mercure Düsseldorf City Center

4.0 star property

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Exterior
Property video
Exterior
Classic Room, 1 Single Bed
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Place, Konigsallee
    ‪7 min walk‬
  • Place, Capitol Theater
    ‪14 min walk‬
  • Place, Düsseldorf Christmas Market
    ‪17 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

8.0 out of 10
Very good
(18 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(21 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant
Hampton by Hilton Düsseldorf City Centre
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 859 reviews
The price is €90
includes taxes & fees
4 Jan - 5 Jan 2026
Hampton by Hilton Düsseldorf City Centre

About this property

Mercure Düsseldorf City Center

Hotel with a restaurant, 7-minute walk to Konigsallee
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Düsseldorf City Center. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by foot from Konigsallee and a 3-minute drive from Düsseldorf Christmas Market
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 to 22 for adults and EUR 22 to 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 to 22 for adults, and EUR 22 to 22 for children
  • Covered self parking fee: EUR 25 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 252 out of 913 reviews
Rating 8 - Good. 430 out of 913 reviews
Rating 6 - Okay. 161 out of 913 reviews
Rating 4 - Poor. 52 out of 913 reviews
Rating 2 - Terrible. 18 out of 913 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

ISTVAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with double window to better insulate sound! Great!
Stayed 1 night in Sep 2025

4/10 Poor

Lance

Liked: Staff & service
Disliked: Property conditions & facilities
Staff are very polite, professional and were happy to help. However the hotel operation was quite disappointing. I booked a room which specifically stated a safe/deposit box was included. The hotel failed to provide this on my first day but arranged to move me to another room the next day. I still had to put a deposit for the safe. However the AC in the new room was not working ( could not be fixed on a Sunday ) and the pillows were rock hard. All in all, the stay turned out as too much hassle for just two nights.
Stayed 2 nights in Sep 2025

6/10 Okay

Katie Lauren

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were nice and the hotel was in a good location close to the train station. The rooms were quite noisy on a night. We booked a non smoking room which we were given but our room stank of cigarette smoke. We opened the window to try see if the smell would go away and went out for the afternoon after we had checked in but when we returned the smell was still there. We asked to change rooms but were told the hotel was full and because we hadn’t only just checked in they couldn’t move us. The staff were kind and did give us a complementary drink and spray some air freshener in the room but this still didn’t mask the smell of the smoke. We wouldn’t return.
Stayed 2 nights in Aug 2025

10/10 Excellent

ANN MARGARET, Stockton On Tees

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and bed was so comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Emily

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel close to central station. Every kind of dining options close at hand. Walkable to old town & river.
Stayed 4 nights in May 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location but very dated - no AC

Good location, but quite a dated hotel. There is no Air Conditioning, just a very old cooling system that was totally ineffective. Our room was unbearably hot. There was a fridge in the room but this wasn’t working. On the positives, the hotel is very reasonably priced and the staff were very friendly and efficient.
Stayed 1 night in May 2025

8/10 Good

James Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was overall very good
Stayed 7 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Room was perfectly acceptable, but bathroom was very small, and although there was ample hot water and washing products, towels were of poor quality, and more importantly, there was no mat in the bath, so entering and exiting the bath was potentially dangerous.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy, Annapolis

Liked: Staff & service, property conditions & facilities
The staff were so kind and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities
The room could do with getting refurbished, starting to look a bit dated. The bath is very high to step in & out off to use the shower & their was no handrail to help.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Qinwei Allen, Calgary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, dated and NO AC. Extremely loud on the street until 5am with people screaming and laughing, trains and cars non stop until the 2am. Without a working AC and cannot open the windows, it was hot and a sleepless night... Very friendly staff to provide a small fan but again too loud to use. Check in and check out was easy, 25 euro parking fee was a bit expensive. There is only one lift for the entire hotel, so long wait time during checkout time. We picked this one due to last minute booking, will choose a quieter hotel next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Max

Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

8/10 Good

sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel, great transport links for trains and trams. Quite dated and the air conditioning was poor. The room was like a furnace for the entire time of our stay. The staff are extremely helpful and the breakfast is excellent, if a little expensive.
Stayed 4 nights in Mar 2025

8/10 Good

Jean-Baptiste

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient, near the main station. Prices are reasonable.
Stayed 2 nights in Mar 2025

6/10 Okay

Kyle Alan

Travelled with group
Liked: Cleanliness, staff & service
Room seemed a bit dingy, mostly due to unpleasant lighting. Excellent bathroom, helpful front desk staff.
Stayed 4 nights in Feb 2025

8/10 Good

Inderjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, wonderful staff.
Stayed 4 nights in Jan 2025

6/10 Okay

Saghar

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel recently, and while the location was good, walkable with easy access to everything. the facilities and services did not meet my expectations. I believe there is room for improvement in terms of amenities and overall service quality.
Stayed 4 nights in Jan 2025

8/10 Good

Joanne

Stayed 2 nights in Jan 2025

6/10 Okay

Taner

Liked: Cleanliness, staff & service

Banyodaki soruna dikkat

İstasyona yakınlığı sebebiyle bir gece için tercih ettik. Bir geceden fazla kalmak için önermiyorum. Banyoda küvete girmek çok sıkıntılı. Fotoğraflarda göreceğiniz gibi camın açılma tarafı klozetin olduğu dolu kısma doğru.
Stayed 1 night in Jan 2025