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Mercure Düsseldorf City Center

4.0 star property

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Photo gallery for Mercure Düsseldorf City Center

Exterior
Bar (on property)
Lobby sitting area
Bar (on property)
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    ‪7 min walk‬
  • Marktplatz
    ‪17 min walk‬
  • Mitsubishi Electric Hall
    ‪3 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

8.0 out of 10
Very good
(15 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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Clayton Hotel Düsseldorf City Centre

  • Pool
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  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (1001)
The price is €129
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Clayton Hotel Düsseldorf City Centre

About this property

Mercure Düsseldorf City Center

Hotel with a restaurant, a short walk to Konigsallee
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Düsseldorf City Center. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Konigsallee and a 3-minute drive from Marktplatz
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 to 22 for adults and EUR 22 to 22 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 to 22 for adults, and EUR 22 to 22 for children
  • Covered self parking fee: EUR 25 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 237 out of 876 reviews
Rating 8 - Good. 417 out of 876 reviews
Rating 6 - Okay. 155 out of 876 reviews
Rating 4 - Poor. 49 out of 876 reviews
Rating 2 - Terrible. 18 out of 876 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good location but very dated - no AC

Good location, but quite a dated hotel. There is no Air Conditioning, just a very old cooling system that was totally ineffective. Our room was unbearably hot. There was a fridge in the room but this wasn’t working. On the positives, the hotel is very reasonably priced and the staff were very friendly and efficient.
Stayed 1 night in May 2025

8/10 Good

James Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Was overall very good
Stayed 7 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely friendly and helpful. Room was perfectly acceptable, but bathroom was very small, and although there was ample hot water and washing products, towels were of poor quality, and more importantly, there was no mat in the bath, so entering and exiting the bath was potentially dangerous.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy, Annapolis

Liked: Staff & service, property conditions & facilities
The staff were so kind and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Graeme

Business traveller
Liked: Cleanliness, staff & service, amenities
The room could do with getting refurbished, starting to look a bit dated. The bath is very high to step in & out off to use the shower & their was no handrail to help.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Qinwei Allen, Calgary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy, dated and NO AC. Extremely loud on the street until 5am with people screaming and laughing, trains and cars non stop until the 2am. Without a working AC and cannot open the windows, it was hot and a sleepless night... Very friendly staff to provide a small fan but again too loud to use. Check in and check out was easy, 25 euro parking fee was a bit expensive. There is only one lift for the entire hotel, so long wait time during checkout time. We picked this one due to last minute booking, will choose a quieter hotel next time.
Stayed 1 night in Apr 2025

10/10 Excellent

Max

Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

8/10 Good

sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Decent hotel, great transport links for trains and trams. Quite dated and the air conditioning was poor. The room was like a furnace for the entire time of our stay. The staff are extremely helpful and the breakfast is excellent, if a little expensive.
Stayed 4 nights in Mar 2025

8/10 Good

Jean-Baptiste

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convenient, near the main station. Prices are reasonable.
Stayed 2 nights in Mar 2025

6/10 Okay

Kyle Alan

Travelled with group
Liked: Cleanliness, staff & service
Room seemed a bit dingy, mostly due to unpleasant lighting. Excellent bathroom, helpful front desk staff.
Stayed 4 nights in Feb 2025

8/10 Good

Inderjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, wonderful staff.
Stayed 4 nights in Jan 2025

6/10 Okay

Saghar

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel recently, and while the location was good, walkable with easy access to everything. the facilities and services did not meet my expectations. I believe there is room for improvement in terms of amenities and overall service quality.
Stayed 4 nights in Jan 2025

8/10 Good

Joanne

Stayed 2 nights in Jan 2025

6/10 Okay

Taner

Liked: Cleanliness, staff & service

Banyodaki soruna dikkat

İstasyona yakınlığı sebebiyle bir gece için tercih ettik. Bir geceden fazla kalmak için önermiyorum. Banyoda küvete girmek çok sıkıntılı. Fotoğraflarda göreceğiniz gibi camın açılma tarafı klozetin olduğu dolu kısma doğru.
Stayed 1 night in Jan 2025

10/10 Excellent

alan

Stayed 2 nights in Jan 2025

6/10 Okay

John

Business traveller, Travelled with group
Liked: Cleanliness
Medioker, a bit dull, no personality ..breakfast very, very standard...a bit of disappointment.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tarik, Mugla

Stayed 1 night in Jan 2025

6/10 Okay

John, Bournemouth

Business traveller
Liked: Cleanliness
Downstairs common area (reception and bar) were freezing cold. Bar only had one lager (Bitburger) which was horrible. On arrival talked to reception about parking. Found the car park was closed due to renovation (this was not notified in advance as I had picked the hotel on its parking availability as I was driving round Europe and I was knackered) and male staff member extremely unhelpful about alternatives. No local amenities such as bars and restaurants near hotel. On street parking overlly subscribed making it difficult to park. Spent a good hour roaming the streets looking for parking. Otherwise OK ( I was being facetious if you had not picked it up.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clarence

Stayed 2 nights in Dec 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Jean-Baptiste

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and staff is very helpful.
Stayed 1 night in Dec 2024