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Mercure Düsseldorf City Center

4.0 star property

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Photo gallery for Mercure Düsseldorf City Center

A multi-story hotel with a central entrance, surrounded by palm trees and a street.
Property video
A modern hotel lobby with a blue sofa, orange and yellow chairs, a large potted plant, and a black floor lamp.
An outdoor seating area with tables, chairs, and a menu board.
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Place, Savoy Theater
    ‪3 min walk‬
  • Place, Konigsallee
    ‪7 min walk‬
  • Place, Dusseldorfer Schauspielhaus
    ‪15 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

A hotel room with a desk, chair, bed, TV, and a window with curtains.

Classic Room, 1 Single Bed

8.0 out of 10
Very good
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Privilege, Room, 1 Double Bed

A modern bathroom with a large mirror, a sink, a shower, and a bathtub.

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the outdoors.

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, desk, chair, TV, and a lamp.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(22 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Düsseldorf City Center

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Düsseldorf City Center. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Quatre Saison
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Konigsallee and a 4-minute drive from Rhine Promenade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Quatre Saison - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 to 22 for adults and EUR 22 to 22 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Apero
  • Quatre Saison

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 to 22 for adults, and EUR 22 to 22 for children
  • Covered self parking fee: EUR 25 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 270 out of 960 reviews
Rating 8 - Good. 446 out of 960 reviews
Rating 6 - Okay. 166 out of 960 reviews
Rating 4 - Poor. 58 out of 960 reviews
Rating 2 - Terrible. 20 out of 960 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for 2 nights. The one thing I will say is that all the staff were excellent and friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yee Ki

Liked: Cleanliness, staff & service, amenities
Very nice receptionist , we got welcome drinks , free mini bar in the room . Room itself is spacious, baby bed provided for free upon request. Great experience
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ANN MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and bed was so comfortable
Stayed 2 nights in Jul 2025
Verified

8/10 Good

stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet room, thanks to the staff who changed it. Safe in the room with a standard key you have to pick up at reception after paid a deposit of 50 euro. Everything is a bit old, but bed and bedsheet are very comfortable and position is very strategic to visit both the city and the exhibition center.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Inderjit Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, wonderful staff.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel perfect location
Stayed 1 night in Jul 2023
Verified

8/10 Good

Paul Olav

Liked: Cleanliness, staff & service, amenities
Convenient location. Good service. Comfortable room, bed and chairs.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food shops around the area with many varieties , extremely friendly staff that were very helpful of where to go and where to dine and reserving a cab to the airport , highly recommended plants near the main train station just two blocks away also pricing is perfect we really enjoyed our stay and would definitely go there again and again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Christina

Liked: Staff & service
Lovely staff.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location, nice room and a nice bar
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times very nice convenient hotel close to train station
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jean Pierre

Liked: Cleanliness, property conditions & facilities
top
Stayed 1 night in Jan 2026
Verified

8/10 Good

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, amenities
Wine shop
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jean-Baptiste

Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and staff is very helpful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy to find and located in an area close to little Tokyo
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ksenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, friendly staff. Recommend to book . Thank you
Stayed 6 nights in Aug 2025
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
It is very well located near the main train station.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Hiu Ching

Liked: Staff & service, property conditions & facilities
Hotel staff very nice and helpful!
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have many dining options around the hotel super convenient transportation less than 3 minutes to main train station 10 Minutes walk to shopping area which is a plus cause it’s quiet around the hotel if around the shopping area it would be always crowded and loud so it’s the best option always happy to revisit
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Kathy

Liked: Staff & service, property conditions & facilities
The staff were so kind and helpful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Orlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the city centre, close to public transport, friendly staff!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Petya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to be back, thank you for the pleasant stay.
Stayed 4 nights in Oct 2024