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Mercure Düsseldorf City Center

4.0 star property

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Photo gallery for Mercure Düsseldorf City Center

Exterior
Property amenity
Lobby sitting area
Bar (on property)
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Stresemannplatz 1, Düsseldorf, NW, 40210
  • Konigsallee
    ‪7 min walk‬
  • Rhine Promenade
    ‪3 min drive‬
  • Mitsubishi Electric Hall
    ‪4 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Mercure Düsseldorf City Center

Hotel with a 24-hour front desk, a short walk to Konigsallee
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Mercure Düsseldorf City Center offers 163 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Düsseldorf hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Mercure Düsseldorf City Center. During your stay, you're just a quick walk from Konigsallee. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by foot from Konigsallee and a 3-minute drive from Rhine Promenade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Düsseldorf City Center. Parking is available for a fee.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Mercure Düsseldorf City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 to 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 19 per person
  • Self parking fee: EUR 19 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Mercure City Center
Mercure City Center Düsseldorf
Mercure Düsseldorf City Center
Mercure Düsseldorf City Center Duesseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf
Mercure Düsseldorf City Center Hotel Duesseldorf
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Hotel Mercure Düsseldorf City Center Düsseldorf
Düsseldorf Mercure Düsseldorf City Center Hotel
Hotel Mercure Düsseldorf City Center
Mercure Dusseldorf City Center
Mercure Dusseldorf City Center
Mercure Düsseldorf City Center Hotel
Mercure Düsseldorf City Center Düsseldorf
Mercure Düsseldorf City Center Hotel Düsseldorf

Mercure Düsseldorf City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 227 out of 856 reviews
Rating 8 - Good. 412 out of 856 reviews
Rating 6 - Okay. 151 out of 856 reviews
Rating 4 - Poor. 48 out of 856 reviews
Rating 2 - Terrible. 18 out of 856 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Saghar

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I stayed at this hotel recently, and while the location was good, walkable with easy access to everything. the facilities and services did not meet my expectations. I believe there is room for improvement in terms of amenities and overall service quality.
Stayed 4 nights in Jan 2025

8/10 Good

Joanne

Stayed 2 nights in Jan 2025

6/10 Okay

Taner

Liked: Cleanliness, staff & service

Banyodaki soruna dikkat

İstasyona yakınlığı sebebiyle bir gece için tercih ettik. Bir geceden fazla kalmak için önermiyorum. Banyoda küvete girmek çok sıkıntılı. Fotoğraflarda göreceğiniz gibi camın açılma tarafı klozetin olduğu dolu kısma doğru.
Stayed 1 night in Jan 2025

10/10 Excellent

alan

Stayed 2 nights in Jan 2025

6/10 Okay

John

Business traveller, Travelled with group
Liked: Cleanliness
Medioker, a bit dull, no personality ..breakfast very, very standard...a bit of disappointment.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tarik, Mugla

Stayed 1 night in Jan 2025

6/10 Okay

John, Bournemouth

Business traveller
Liked: Cleanliness
Downstairs common area (reception and bar) were freezing cold. Bar only had one lager (Bitburger) which was horrible. On arrival talked to reception about parking. Found the car park was closed due to renovation (this was not notified in advance as I had picked the hotel on its parking availability as I was driving round Europe and I was knackered) and male staff member extremely unhelpful about alternatives. No local amenities such as bars and restaurants near hotel. On street parking overlly subscribed making it difficult to park. Spent a good hour roaming the streets looking for parking. Otherwise OK ( I was being facetious if you had not picked it up.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clarence

Stayed 2 nights in Dec 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Jean-Baptiste

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is convenient and staff is very helpful.
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Travelled with family
Disliked: Property conditions & facilities
The room needs an upgrade, new pillows wouldn’t go amiss, the old fridge ‘unit’ has holes drilled into it, the bathroom is tired, new sink and perhaps some drain cleaner down the bath plug hole - a shower screen that keeps the water in and doesn’t flood the floor. We did not have housekeeping in the 3 days, just a knock on the door around 6pm and some clean towels handed over. For a 4 star hotel I expected a lot better. It was okay - nothing more.
Stayed 3 nights in Nov 2024

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Overall Nice Stay - Poor Heating

Overall a nice hotel, however the weather was very cold and the heating in the room did not seem to work!
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Easy to find and located in an area close to little Tokyo
Stayed 2 nights in Nov 2024

10/10 Excellent

Omid

Stayed 1 night in Oct 2024

10/10 Excellent

Petya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to be back, thank you for the pleasant stay.
Stayed 4 nights in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

2/10 Terrible

Amro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite marketing that they have air conditioning in their website, the rooms do not have air conditioning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Great place to stay at the price point. Safe, clean, and good access to the city. Everything I needed for a short stay in Dusseldorf.
Stayed 3 nights in Sep 2024

8/10 Good

harsh vardhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tony

Disliked: Staff & service, property conditions & facilities
Aircon didn't work. Was on full, but just blows out room temperature air. Was told it would be fixed but wasn't so had to borrow a fan as far too hot to sleep. Only a single socket vaguely close to the bed, which was used by the TV, so I had to unplug it for the fan. Two sets of double glazed windows behind each other (which can be opened) so zero noise from outside. Price was really good for Gamescom week however.
Stayed 3 nights in Aug 2024

8/10 Good

RONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Was not informed about hotel tax until arrived
Stayed 7 nights in Aug 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and efficient with everything. The breakfast was excellent. The rooms were clean with a good shower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Roger

Travelled with group
Liked: Property conditions & facilities, room comfort

Excellent location, excellent value

For the price, this hotel is excellent value. Location is ideal, just 5 minutes from the railway station in a commercial area. Rooms were clean and tidy, nothing special but more than adequate for our needs. Be careful when getting a taxi though. There are 3 Mercures in Dusseldorf, two being City Centre and Centrum. Don’t do an unnecessary tour of the city like I did.
Stayed 2 nights in Aug 2024

8/10 Good

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024