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Mercure Hotel Düsseldorf Kaarst

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Hotel Düsseldorf Kaarst

A hotel with a prominent glass dome entrance, surrounded by trees and a parking lot.
A modern restaurant with round tables and chairs, a bar area, and a visible 'Carolus' sign.
A modern lobby with a reception desk, seating area, and a large chandelier.
An outdoor dining area with wicker furniture and umbrellas, a glass wall, and a well-lit environment.
A hotel room with a large bed, two bedside tables with lamps, a chair, and a framed picture on the wall.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Königsberger Strasse 20, Kaarst, NW, 41564
  • Place, RS Speedworld
    ‪9 min walk‬
  • Place, Konigsallee
    ‪14 min drive‬
  • Place, Messe Düsseldorf
    ‪16 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪19 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a large bed, a desk with a coffee maker, two chairs, a small table, and a window with curtains.

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A modern bathroom with a shower, toilet, and sink.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, a red armchair, a small table with a lamp, and a view of the city through large windows.

Standard Room, 1 Single Bed

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Privilege, Suite, 1 Queen Bed

A hotel room with a sofa, desk, chair, bed, TV, and a view of the outdoors.

Privilege, Suite, 1 Queen Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A modern bathroom with a shower, toilet, and sink.

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 1 Double Bed

A double bed with white linens, two bedside tables with lamps, a mirror above the bed, and a framed picture on the wall.

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Mercure Hotel Düsseldorf Kaarst

This hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Housekeeping is available on request.
Mercure Hotel Düsseldorf Kaarst offers 192 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Mercure Hotel Düsseldorf Kaarst, you'll be close to St. Quirinus Neuss. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Carolus Restaurant
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, bike rentals, and a playground
  • 12 minutes by car from Düsseldorf Christmas Market and 12 minutes from Rhine Promenade
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Hotel Düsseldorf Kaarst offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 10 meeting rooms are available. Event space at this hotel measures 15069 square feet (1400 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Hotel Düsseldorf Kaarst. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Kaarst hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Carolus Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bar High-Light - Onsite sports bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 14 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar High-Light
  • Carolus Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (15,069 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 24 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Secured self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 24 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 227 out of 580 reviews
Rating 8 - Good. 236 out of 580 reviews
Rating 6 - Okay. 79 out of 580 reviews
Rating 4 - Poor. 22 out of 580 reviews
Rating 2 - Terrible. 16 out of 580 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

Marco

Liked: Amenities
The stay was perfect
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Halima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly, near the freeway. I would book again if i go back.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Illia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel great pool and spa

Very nice and clean hotel. Room are spacious, breafkast buffet offer a large variety of food. Pool space is very relaxing.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Duncan

Liked: Cleanliness
Room was clean and comfortable. No complimentary water though, which is disappointing.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities
Clean nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Andreas

Liked: Cleanliness
The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Karine Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely snd comfort stay at this Mecure. Breakfast is yummy!
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Is very large , comfortable and quiet with perfect cleaning. The hotel is wide and beatiful.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Mark

Liked: Staff & service
Built up area. It served a purpose and the dtaff were good. It was fine as somewhere to pass through
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Moqdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Zohair

Liked: Cleanliness, staff & service
Good experience
Stayed 3 nights in Jun 2024