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Novotel Düsseldorf City West

4.0 star property

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Photo gallery for Novotel Düsseldorf City West

A modern interior with a curved green seating area, wooden flooring, and a reception desk with a display of items.
Property video
Fitness studio
A modern hotel breakfast area with a buffet setup, a visible entrance, and a sign indicating a self-service breakfast option.
An outdoor dining area with wicker chairs, a table set with a salad, wine glasses, and a potted plant with red flowers.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547
  • Place, Seestern
    ‪1 min walk‬
  • Place, Eko Center of Japanese Culture
    ‪10 min walk‬
  • Place, Saint Antonius Catholic Church
    ‪5 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(50 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a TV, and a chair.

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Novotel Düsseldorf City West

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Novotel Düsseldorf City West offers 232 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Düsseldorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Düsseldorf City West. During your stay, you're just a quick walk from Seestern. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Konigsallee and 6 minutes from Marktplatz
  • Dogs welcome for a fee
Novotel Düsseldorf City West offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 4359 square feet (405 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Novotel Düsseldorf City West. For a fee, parking is available.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Novotel Düsseldorf City West has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,359 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Novotel Düsseldorf City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 979 reviews
Rating 8 - Good. 440 out of 979 reviews
Rating 6 - Okay. 97 out of 979 reviews
Rating 4 - Poor. 35 out of 979 reviews
Rating 2 - Terrible. 15 out of 979 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice breakfast
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Angela C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel and helpful staff, nice family room
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Olof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bra bar
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lea Juhl

Liked: Cleanliness, staff & service
Nice room and great breakfast. The staff were nice and helpful.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Hristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Highly recommended for short family stays. Quality breakfast and helpful staff.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Deepesh

Liked: Cleanliness, staff & service, amenities
Good hotel, good rooms. Parking quite expensive for weekend when it's not busy. No complaints with stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Serviceable. The area is not very interesting but convenient to the convention center I went to. The restaurant was too expensive - I ate elsewhere.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Anastasios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant hotel staff, good standards
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Bahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ievgen

Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, bath
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Hoory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel super clean
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service of this hotel Novotel.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities
Conveniently located near U77 and quiet & clean
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff, everybody was kind. Perfect choice!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Niels-Peter

Liked: Cleanliness, staff & service, amenities
All goid
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mounir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hammer Hotel
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and located in a nice neighborhood
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice

Excellent stay
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Room was good, they had AC, and a fridge. The restaurant was good with a very nice waiter. Breakfast had a good variety, but staff was not looking at you, not smiling, and didn't try to talk to you about taking your plates or anything. Parking in the hotel was nice.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Olof

Liked: Cleanliness, staff & service
God mat i baren
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tova

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at the front desk, easy to get to. Alittle outdated but very clean.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Keizo

Liked: Cleanliness, amenities
Disliked: Staff & service
Hotel manager blocked the parking area in front of the hotel. No support from the staff after complain.
Stayed 4 nights in Feb 2026