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Novotel Düsseldorf City West

4.0 star property

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Photo gallery for Novotel Düsseldorf City West

Meeting facility
Property video
Exterior
Fitness studio
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547
  • Place, Seestern
    ‪1 min walk‬
  • Place, Eko Center of Japanese Culture
    ‪10 min walk‬
  • Place, Freizeitpark Heerdt
    ‪3 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(48 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Novotel Düsseldorf City West

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Change of towels is available on request.
Novotel Düsseldorf City West offers 232 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated accommodations include desks. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Düsseldorf City West. During your stay, you'll be within walking distance of Rhine. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • 6 minutes by car from Konigsallee and 7 minutes from Messe Düsseldorf
  • Dogs welcome for a fee
Novotel Düsseldorf City West offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 4359 square feet (405 square meters) and includes conference space. Spa services, a terrace, and a vending machine are also featured at the business-friendly Novotel Düsseldorf City West. For a fee, parking is available.

This 4-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 10:30 AM.
Novotel Düsseldorf City West has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,359 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Self parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Novotel Düsseldorf City West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 385 out of 970 reviews
Rating 8 - Good. 439 out of 970 reviews
Rating 6 - Okay. 97 out of 970 reviews
Rating 4 - Poor. 34 out of 970 reviews
Rating 2 - Terrible. 15 out of 970 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice breakfast
Stayed 2 nights in Dec 2025

2/10 Terrible

Maurice, izmir

Stayed 3 nights in Oct 2025

4/10 Poor

Alain

Yes, it’s becoming old
Stayed 1 night in Nov 2025

6/10 Okay

Tanoj

Stayed 2 nights in Oct 2025

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, amenities
Der Aufenthalt war großartig – das Zimmer war sehr sauber, ruhig und komfortabel. Das Frühstück war lecker und vielfältig. Insgesamt ein hervorragendes Hotel für diesen Preis! Sehr zu empfehlen!
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It’s was an ok hotel. Nothing spectacular. Room was clean but bathroom was a weird layout. Nothing specifically wrong but no major complaints.
Stayed 4 nights in Oct 2025

8/10 Good

Jeremy

Travelled with family
Stayed 1 night in Aug 2025

8/10 Good

Angela C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel and helpful staff, nice family room
Stayed 2 nights in Aug 2025

8/10 Good

Hareesh, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

GEORGIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
Stayed 4 nights in May 2025

10/10 Excellent

Darvin

Liked: Staff & service, amenities, property conditions & facilities
Fantastic customer service A+++
Stayed 1 night in May 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Stayed 1 night in Apr 2025

10/10 Excellent

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 1 night in Feb 2025

10/10 Excellent

Marewan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very happy
Stayed 2 nights in Dec 2024

10/10 Excellent

nicola claire

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel friendly staff loved the room was spacious bed was comfortable liked the full length mirror. Down side to the room it had no iron and only one pillow for each person there was also a big stain on the mattress with no topper just a sheet to cover it Down side is places to eat appeared to be limited.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Noxolo

Liked: Cleanliness, staff & service, property conditions & facilities
We just went to the hotel on our way to the airport for a night. We arrived very late at night and left at 4 am for the airport. If I were to say what I liked and didn't like, I would say I liked that it wasn't too far from the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a family of 4 as our son was taking part in a karting championship about 30 mins away. The hotel was very well situated, easy to get to, pay for parking which was underground and highly secure. The staff were all very helpful and made our stay enjoyable. The evening meals were delicious, altho slightly on the pricey side. We had breakfast early everyday as its served from 6.30am and we needed to be out early and the choice was immense, everything you could ask for, including a wide range of hot and cold food and large selection of juices. Our son has a severe allergy and they made sure he could still eat a whole variety of foods.
Stayed 4 nights in Aug 2024

4/10 Poor

Abdelfattah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Conveniently located near U77 and quiet & clean
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 1 night in Jul 2024

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Clean and spacious. Friendly staff
Stayed 1 night in Jul 2024