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4.0 out of 5

"Night staffs don't understand english . I have asked them about Breakfast and they told Me tomorrow is finished but didn't relise they meant today's ... " More

By a verified traveller on Thu 31 Aug 2017

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Comfort Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Economy Room, Ground Floor

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Otel Düzce Sürur & SPA, you're just a quick walk from Temmuz Duzce Stadium. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of July 18 Duzce Stadium and Guzeldere Selalesi

Otel Düzce Sürur & SPA ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Otel Düzce Sürur & SPA

Everyone (1)
4 out of 5

No English spoken

Night staffs don't understand english . I have asked them about Breakfast and they told Me tomorrow is finished but didn't relise they meant today's dinner is finished not Tomorrow breakfast . It was handy that i could speak third Language beside English & Kurdish so they derstood me and had breakfast in the morning . Happy ending.

Posted by , from Nottingham on 31 Aug 2017

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Comment from Hotel Management

7 Nov 2018 by Deniz Bulut

Thank you very much for taking the time to write about your experience at Boutique Hotel Surur in Duzce. We really appreciate your feedback. We greatly appreciate that you choose Boutique Hotel Surur Duzce and we look forward to welcome you again.

Property Features

Otel Düzce Sürur & SPA offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the business-friendly Otel Düzce Sürur & SPA. Self parking is free. Smoking is allowed in designated areas at this Duzce hotel.

  • 1 building
  • 28 guestrooms or units
  • 3 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Otel Düzce Sürur & SPA offers 28 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

On-site venue – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 5.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

  • Property is cleaned with disinfectant
  • One child stays free
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Children stay free
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 5.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boutique Otel Duzce Surur Hotel
  • Boutique Otel Surur Hotel
  • Boutique Otel Duzce Surur
  • Boutique Otel Surur
  • Otel Düzce Sürur & SPA Hotel
  • Otel Düzce Sürur & SPA Duzce
  • Otel Düzce Sürur & SPA Hotel Duzce

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Otel Düzce Sürur & SPA.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.