This is a brand new hotels, looks and smells new, this is why I picked it, however the check in process took a long time, it seems their system still has glitches or they aren't completely trained, however that's not the issue, my issues is that in the room you can hear everything, the sound proofing is non existent and I was lucky enough to be next to a person that left their TV on all night and another person that walked out of the room at 6am and started talking on the phone, I could clearly hear the entire conversation. I will never stay here again, just becuase of that.