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Blue Lagoon Hotel and Conference Centre

4.0 star property

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Photo gallery for Blue Lagoon Hotel and Conference Centre

Exterior
Garden
2 bars/lounges
Exterior
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
21 Blue Bend Pl, East London, Eastern Cape, 5241
  • Place, Bonza Bay Beach
    ‪2 min walk‬
  • Place, Nahoon Beach
    ‪11 min drive‬
  • Place, Jan Smuts Stadium East London
    ‪14 min drive‬
  • Airport, East London (ELS)
    ‪32 min drive‬

Room options

View all photos for Business Double Room

Business Double Room

Business Double Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Apartment, 2 Bedrooms, Accessible

Panoramic Apartment, 2 Bedrooms, Accessible | Living area

Panoramic Apartment, 2 Bedrooms, Accessible

  • Lagoon view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Business Room

Business Room

Business Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Panoramic Apartment, 2 Bedrooms, Accessible, Lagoon View

Panoramic Apartment, 2 Bedrooms, Accessible, Lagoon View

Panoramic Apartment, 2 Bedrooms, Accessible, Lagoon View

  • Lagoon view
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room

In-room safe, desk, soundproofing, iron/ironing board

Basic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Blue Lagoon Hotel and Conference Centre

Along with 2 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and coffee/tea in a common area. Bathrooms are shared and change of towels is available on request.
Blue Lagoon Hotel and Conference Centre offers 103 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads.

This East London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Blue Lagoon Hotel and Conference Centre, you'll be close to Nahoon Beach. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • 8 minutes by car from Beacon Bay Crossing and 10 minutes from Bonza Bay Beach
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite business center. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Blue Lagoon Hotel and Conference Centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star East London hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM.
Blue Lagoon Hotel and Conference Centre has 2 restaurants on site.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • On the bay
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Shared bathroom
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Blue Lagoon Hotel and Conference Centre

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1987/004920/07
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Blue Lagoon Conference London
Blue Lagoon Hotel and Conference Centre Hotel
Blue Lagoon Hotel and Conference Centre East London
Blue Lagoon Hotel and Conference Centre Hotel East London

Blue Lagoon Hotel and Conference Centre Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Anathi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is suitable for family stay and the self catering option feels like a home away from home. The beach is at the doorstep…
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really fun, we enjoyed our stay there, the reception was s friendly and the breakfast was really good. The rooms were neatly tidied. We got lost in trying to find our room on arrival, and asking from the cleaners that were not as friendly was not nice at all. Over and above all we had great time. Thank you
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Ema

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not up to standards for foreign tourists. The rooms need updating. There was no hot water.to shower. This is not up to standards for foreigners.
Stayed 2 nights in Nov 2024
Verified

4/10 Poor

D

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely needs a downgraded rating

Lagoon view did not exist, shrubs too tall to see the lagoon. Events the entire time resulting in noisy and rowdy fellow guests. Restaurant a la cart service cancelled due to rugby screening in the pub. Management need to audit their customer ecperiemce. Decor tired, needs a revamp and a serious coat of paint. I will never go back
View from Lagoon view apartment
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Moacir

Quarto limpo, equipe gentil, bom café da manhã.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Unbearable noise

My family and I stayed at J10, the room was clean and the receptionist service was good but the amount of noise that other guests make was unbearable. Hotels are supposed to be peaceful and quiet but by 5am guests in other rooms were already making so much noise my 1 year baby was constantly getting woken up. Please put notices on balconies that guests should keep their noise levels down.
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

brett

Disliked: Cleanliness, staff & service, property conditions & facilities

Dissatisfied in East London

For a second trip in a row the facility could not provide TV services as advertised, promised the first visit that it would be sorted…. It wasn’t. Noisy aircon and worn sidetables in the rooms.
Stayed 2 nights in Jan 2022
Verified

2/10 Terrible

Pamella

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Both rooms had no microwave/ refrigerator. Condition of the duvet was terrible as much as bed was made looked like it was not made.
Stayed 4 nights in Dec 2021
Verified

8/10 Good

Sizeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Liz

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anthonick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Verified

8/10 Good

Sipho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Afika

Stayed 1 night in Nov 2023
Verified

8/10 Good

Tuomas

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

K

Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

ETHEL

Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful stay

Stayed 3 nights in Dec 2022
Verified

4/10 Poor

Ian

Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Nolusindiso

Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Keikanetswe

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2021