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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Hotel Concord Syracuse, an Ascend Collection Hotel

Exterior
Lobby
Hypo-allergenic bedding, pillow-top beds, individually decorated
Fitness facility
Free daily continental breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Place, Old Erie Canal Historic State Park
    ‪7 min drive‬
  • Place, AMF Syracuse Lanes
    ‪8 min drive‬
  • Place, Green Lakes State Park
    ‪10 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Concord Syracuse, an Ascend Collection Hotel offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hotel Concord Syracuse, an Ascend Collection Hotel gets high marks from our customers. During your stay, you'll be close to JMA Wireless Dome. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse, an Ascend Collection Hotel. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 348 out of 1016 reviews
Rating 8 - Good. 297 out of 1016 reviews
Rating 6 - Okay. 144 out of 1016 reviews
Rating 4 - Poor. 113 out of 1016 reviews
Rating 2 - Terrible. 114 out of 1016 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Lindsey

Business traveller
Liked: Staff & service
The room was fine except maybe hadn’t been used in a while. Where the artwork was supposed to be on the bed side wall had only remnants of tape and glue. Bathroom lights, only half of them worked. Bathroom toilet paper holder broken. Bathroom tub water dial wouldn’t stay at desired temp due to handle slipping. Fixtured loose in the wall. They are definitely due to renovate or st least gix this one room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the hotel staff was very friendly and helpful.The room was very clean and the beds were very comfortable. I would definitely stay at this hotel again
Stayed 1 night in Feb 2026

2/10 Terrible

Alex

Stayed 1 night in Jan 2026

6/10 Okay

Darlene

Travelled with partner
Disliked: Cleanliness
The hall smelled of marijuana. The bathroom did not have an exhaust fan and the shower faucet was broke.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. I would definitely stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 6 nights in Jan 2026

10/10 Excellent

Dexter

Stayed 1 night in Jan 2026

8/10 Good

Nathanial T Van

Liked: Cleanliness, staff & service, property conditions & facilities
A clean comfortable room
Stayed 1 night in Nov 2025

10/10 Excellent

Naomi

Stayed 3 nights in Jan 2026

8/10 Good

John and Gretchen

Disliked: Amenities
Comfortable , private stay
Stayed 1 night in Jan 2026

6/10 Okay

Umar

Liked: Staff & service
3rd hotel in a row (within one month of travel) had the fitness center shut down due to maintenance. I mean how hard is it to mention that online and websites? I drive a truck and come to Syracuse every week and specifically chose a hotel with a fitness center. I will call ahead next time but again why is it not mentioned online? Also hotel is smoke-free yet smell of marijuana and noise from next door.
Stayed 1 night in Jan 2026

4/10 Poor

Gretchen, carthage

Stayed 1 night in Jan 2026

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Jan 2026

6/10 Okay

Antonella

Travelled with family
Disliked: Amenities, property conditions & facilities
Decent for a short overnight stay. The hotel is a bit rundown and could use some upgrades, but it’s acceptable for the price.
Stayed 1 night in Jan 2026

2/10 Terrible

SAIMA

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 1 night in Jan 2026

10/10 Excellent

Ferdaws

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

There were no hand towels or washcloths in the room when we got there. There was no hot water to take showers and I found a cockroach in the bathroom on the tub. They only serve breakfast till 9am.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

10/10 Excellent

Nandhini

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality Clean Room Quiet cozy stay
Stayed 1 night in Dec 2025

6/10 Okay

Ramone

Travelled with family
Room was ok. Hallways full of garbage.
Stayed 2 nights in Oct 2025

6/10 Okay

Michelle

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Clean room, comfortable bed, great breakfast
Stayed 4 nights in Dec 2025

10/10 Excellent

MaryJean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and helpful. They answered our questions and gave us recommendations for restaurants in the area. The hotel was nice and clean. We would stay here again!
Stayed 1 night in Dec 2025

8/10 Good

Joyce, Herkimer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great! The room was good. The bed was comfortable. The breakfast was good.
Stayed 1 night in Nov 2025

8/10 Good

Gerald

Maid service. Poor breakfast.
Stayed 3 nights in Nov 2025