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Hotel Concord Syracuse, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Hotel Concord Syracuse, an Ascend Collection Hotel

Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Exterior
Meeting facility
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
6605 Old Collamer Rd S., East Syracuse, NY, 13057
  • Place, Destiny USA
    ‪8 min drive‬
  • Place, JMA Wireless Dome
    ‪12 min drive‬
  • Place, Syracuse University
    ‪12 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Concord Syracuse, an Ascend Collection Hotel

Hotel in East Syracuse with free breakfast and a 24-hour fitness center
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Concord Syracuse, an Ascend Collection Hotel offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This East Syracuse hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hotel Concord Syracuse, an Ascend Collection Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Brooklawn Golf Course. Features include free WiFi in public areas and free self parking, plus a 24-hour gym. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Syracuse University and 10 minutes from Destiny USA
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is available daily. A 24-hour fitness center, a vending machine, and a picnic area are also featured at the business-friendly Hotel Concord Syracuse, an Ascend Collection Hotel. Free self parking is available.

This East Syracuse hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Baymont Inn East Syracuse
Baymont East Syracuse
Hotel Concord Syracuse
Best Western Plus East Syracuse Inn
Hotel Concord Syracuse Ascend Hotel Collection
Hotel Concord Syracuse, Ascend Hotel Collection Hotel
Hotel Concord Syracuse, Ascend Hotel Collection East Syracuse

Hotel Concord Syracuse, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1020 reviews
Rating 8 - Good. 319 out of 1020 reviews
Rating 6 - Okay. 127 out of 1020 reviews
Rating 4 - Poor. 102 out of 1020 reviews
Rating 2 - Terrible. 105 out of 1020 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is polite, room is clean , breakfast is fine (we came at 08:20 and there wasn’t food we should wait until staff cooks, so if you want to have good breakfast go earlier, there is not so much variety of food like before , general is still good hotel
Stayed 1 night in Aug 2025

6/10 Okay

sorin

Liked: Cleanliness, property conditions & facilities
I liked that the the property was quiet and I could sleep well at night. However, I had to switch the A/C unit off, because it was very noisy. The lady who was on shift at the front desk on Sat., July 26 afternoon, was very disrespectful. I stopped at the desk to ask a question and she was on the mobile phone. She totally ignored me and continued her conversation. After 4-5 min. waiting I gave up and left. One hour later I passed by the front desk and she was again on her mobile phone. On Monday, July 28 while I was still having breakfast, the young lady who was attending the breakfast room started sweeping the floor. The rest of the personnel was fine and professional, but some of the personnel need training in order to work in the industry.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and towards each other. The room was cleaned and beds made daily..
Stayed 3 nights in Jul 2025

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really nice stay, breakfast was good and lots of choice. Plenty of parking. Walking distance to resturant for dinner.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Pleasant breakfast. Wonderful staff.
Stayed 1 night in Jul 2025

2/10 Terrible

trevor

Travelled with partner
Disliked: Cleanliness, staff & service
The check in took 20 minutes at 1120 pm.... and the bed sheet cover had big black marks like a dirty or greasy boot. Too late at night to get sorted. Check in ruined it for us really. We were tired and had made the booking in advance, if we hadnt - we would have gone up the street
Stayed 1 night in Jul 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Justus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy

Not happy at all they had a disturbance and is was a domestic. Went on for a hour this was 2:30!in the morning it woke myself and my wife the wife couldn’t get back to sleep I did call the manager and he said there was nothing he could do for me. I definitely won’t stay there again.
Stayed 1 night in Jul 2025

10/10 Excellent

Haggai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

Essence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the renovated rooms that had hard wood instead of carpet and loved it. The room was clean and the bed was comfy. Housekeeping kept up with keeping the bed made and the towels stocked . Front desk staff was great! Would definitely stay here again!
Stayed 6 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine, Louisville

Stayed 4 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel for the price. Great shower. Nice bed. Check in employee was very nice
Stayed 1 night in Jul 2025

6/10 Okay

Angelica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a bit far from everything. Staff were very helpful and accommodating.
Stayed 3 nights in Apr 2025

4/10 Poor

veronica

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

8/10 Good

Wimonrat, Inglewood

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

It was ok if u need a place to crash for the night

Kinda dirty toilet hardly worked the shower head was kind of broken breakfast options no good
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room was consistently damp. The AC worked well to keep it cool, but it made the bed feel damp, as well as my packed items. Housekeeping never came to my room during my 4-night stay. the bottle of body wash in the shower was empty.
Stayed 4 nights in Jun 2025

2/10 Terrible

Arieal

Dirty
Stayed 1 night in Jun 2025

8/10 Good

Sienna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of amenities and it was very clean
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Need more truck parking
Stayed 1 night in Jun 2025

10/10 Excellent

Stan

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 1 night in Jun 2025