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New Wilmington Hotel

3.0 star property

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Photo gallery for New Wilmington Hotel

Classic Suite, Ensuite
Superior Double Room, Ensuite
Miscellaneous
Restaurant
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
25-27 Compton Street, Eastbourne, England, BN21 4DU
  • Place, Congress Theatre
    ‪3 min walk‬
  • Place, Eastbourne Beach
    ‪3 min walk‬
  • Place, Devonshire Park Lawn Tennis Club
    ‪6 min walk‬

Room options

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite

Standard Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

7.2 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Ensuite

Superior Suite, Ensuite

Superior Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite

Superior Double Room, Ensuite

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, Ensuite

Classic Suite, Ensuite

Classic Suite, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Parking available
  • Business services
  • Housekeeping
3.6 out of 5, Good, 31 reviews
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About this property

New Wilmington Hotel

Hotel with a restaurant, steps from Congress Theatre
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and a 24-hour front desk.
New Wilmington Hotel offers 42 accommodations. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at New Wilmington Hotel. During your stay, you're just a quick walk from Congress Theatre. You'll find features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free WiFi and wired Internet in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a meeting room, conference space, and an elevator
  • Steps from Congress Theatre and 3 minutes by foot from Devonshire Park Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. New Wilmington Hotel also features a communal living room and an elevator. Parking is available for a fee.

This 3-star Eastbourne hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 9:00 AM to 10:00 AM.
New Wilmington Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 2.35 per day)
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 9:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • Lift

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls and pet-sitting services are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 2.35 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Wilmington Hotel Eastbourne
New Wilmington Hotel
New Wilmington Eastbourne
Hotel New Wilmington
New Wilmington
New Wilmington Hotel Hotel
New Wilmington Hotel Eastbourne
New Wilmington Hotel Hotel Eastbourne

New Wilmington Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 208 reviews
Rating 8 - Good. 74 out of 208 reviews
Rating 6 - Okay. 34 out of 208 reviews
Rating 4 - Poor. 19 out of 208 reviews
Rating 2 - Terrible. 14 out of 208 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Good value for money, family run business. Little basic on the breakfast for the cost but otherwise friendly staff and clean venue. Gets my recommendation and i am looking forward to my 3rd stay
Stayed 2 nights in Jul 2025

8/10 Good

Angela

Travelled with family and small children
Liked: Cleanliness, amenities
I would recommend this hotel if you dont mind stairs and dont need any help from the staff. There is a lift but there are still so many stairs and long corridors. They were prewarned I was disabled getting to and from our 2 double bedded family room (which was nice, clean, quiet) with 2 young children, pushchair and luggage was awful. Not once would they offer to help, even watched us struggling! Steps up to the front reception. Steps down to the lift. Many sets of stairs up to the room ( 1 had stair lift which we had to lift the pushchair over) long corriders. Exhausted we were happy to see the clean family room with 2 comfy double beds and a large bathroom. Very welcomed. Tv in room but reception awful, couldnt watch it. We booked this hotel for the Air show and the parking which was at the back of the hotel, garages £15 a night. I eventually was allowed to park by the garages which was easier for my disabilities. Make crystal clear in a email your requirements. I paid a whopping £155 for 1 night (Airshow price) so i did expect a little welcome and help. Expedia didnt help with thier invoice system The hotel was very convenient as ran parallel to the centre of the flight display 5min walk which was fantastic. Lots of restaurants, cafes etc etc close by.
Stayed 1 night in Aug 2025

4/10 Poor

Mary

Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Nice hotel for the price. Breakfast was disappointing.
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff, nicely decorated, clean and roomy bedroom, large comfortable bed and nice pillows, tea and coffee facilities. Easy access to Eastbourne seafront.
Stayed 2 nights in Aug 2025

4/10 Poor

Nina

The hotel is very dates and in need of redevelopment. Upon entering the hotel the smell of cooking was overwhelming and permeated throughout the building. Initially given a room in which the
Stayed 2 nights in Jul 2025

4/10 Poor

Blake

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, nice place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Firmin

Stayed 1 night in Jul 2025

8/10 Good

Sumesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Value for money with lot easily accessible places
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in lovely welcoming hotel. Vegan options at breakfast and breakfast pastries would have been welcome.
Stayed 1 night in Jun 2025

8/10 Good

Agnes

Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Good location

Visited Eastbourne for the tennis tournament and the hotel was nearby. The Towner gallery, good restaurants and the seafront were also round the corner. The layout of the hotel was labyrinthine, but our room was comfortable, clean and quiet, and the staff were very helpful.
Stayed 1 night in Jun 2025

4/10 Poor

Mary

Disliked: Staff & service, property conditions & facilities, room comfort

Where did they get 3 stars?

The bed was so uncomfortable we couldn’t sleep. It also had a musty moldy smell like it had been very wet. Because we were on the top floor it got to be unbearably hot, which definitely made the smell worse.
Stayed 1 night in Jun 2025

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel, reasonable breakfast and great location
Stayed 1 night in Jun 2025

6/10 Okay

Roger

Travelled with partner
Liked: Cleanliness
Though our room was nice and clean, it didn’t seem well run, and I had to ask to have our room cleaned, the breakfast was not very substantial, the bar was closed, and no ambience
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly
Stayed 1 night in May 2025

4/10 Poor

S

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
This has to be one of the worst places I have stayed in a long time. The check in desk closes at 10pm, why did it not mention that when booking the hotel - I travelled 5 hours to get their and so had to reschedule meetings to get their in time. The breakfast does not start till 9am on a WEEK DAY! My first meeting was at 9am, I paid for breakfast but could not have it.
Stayed 1 night in Jun 2025

6/10 Okay

Jean

Hotel was recommended from two years ago but we found it disappointing
Stayed 1 night in May 2025

4/10 Poor

Arivoli

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Okey
Stayed 1 night in May 2025

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and comfy room, facilities were nice and was great for a single night stay. Disappointed with the parking as was advertised as secure parking, yet I was guided to park in the middle of a set of storage units at the back of the hotel. Staff were friendly and hotel looked well kept, nice location too.
Stayed 1 night in May 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beak away

Lovely hotel very close to the seaside. Excellent service. We got our room upgraded for free. Freshly cooked tasty breakfast. Cheap parking. Definitely recommend.
Stayed 1 night in May 2025

8/10 Good

Jelena

Liked: Cleanliness
Stayed 1 night in May 2025