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Otter Creek Eau Claire Altoona

4.0 star property

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Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View | Bathroom
Courtyard
Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor
Exterior
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
2536 Hansen Ln, Altoona, WI, 54720
  • Place, Oakwood Mall
    ‪2 min drive‬
  • Place, University of Wisconsin-Eau Claire
    ‪4 min drive‬
  • Place, Putnam Park
    ‪5 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪8 min drive‬

Room options

View all photos for Comfort Studio Suite, 1 King Bed, Jetted Tub, Corner

Comfort Studio Suite, 1 King Bed, Jetted Tub, Corner

Comfort Studio Suite, 1 King Bed, Jetted Tub, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View

Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View

Honeymoon Suite, 1 King Bed, Fireplace, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Suite, 1 King Bed, Jetted Tub, Ground Floor

Grand Suite, 1 King Bed, Jetted Tub, Ground Floor

Grand Suite, 1 King Bed, Jetted Tub, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Design Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

Romantic Studio Suite, 1 King Bed, Jetted Tub, Ground Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room

Economy Single Room

8.8 out of 10
Excellent
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Staybridge Suites Eau Claire - Altoona by IHG
Altoona
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, 874 reviews
The price is €101
includes taxes & fees
30 Apr - 1 May
Staybridge Suites Eau Claire - Altoona by IHG

About this property

Otter Creek Eau Claire Altoona

This smoke-free inn features a bar/lounge, concierge services, and dry cleaning. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Additionally, a computer station, express check-out, and free newspapers are onsite.
Otter Creek Eau Claire Altoona offers 5 air-conditioned accommodations with fireplaces and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Otter Creek Eau Claire Altoona. During your stay, you'll be close to Oakwood Mall. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from University of Wisconsin-Eau Claire and a few minutes from Oakwood Mall
  • Free airport shuttle service
You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Otter Creek Eau Claire Altoona also features tour/ticket assistance, a garden, and concierge services. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 4-star Altoona inn is smoke free.

The inn hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 8 to 12 per person
  • A bar/lounge
  • Couples/private dining
  • Free daily manager's reception

Things to do

  • Fishing

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On a river

Accessibility

  • No lift

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property
  • Tudor architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with premium channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3 percent cleaning fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 12.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Otter Creek Eau Claire Altoona offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Otter Creek Inn Fireplace Jacuzzi Suites Altoona
Otter Creek Inn Fireplace Jacuzzi Suites
Otter Creek Fireplace Jacuzzi Suites Altoona
Otter Creek Fireplace Jacuzzi Suites
Otter Creek Fireplace Jacuzzi
Otter Creek Inn
Otter Creek Eau Claire Altoona Inn
Otter Creek Eau Claire Altoona Altoona
Otter Creek Inn Fireplace Jacuzzi Suites
Otter Creek Eau Claire Altoona Inn Altoona

Otter Creek Eau Claire Altoona Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 405 out of 456 reviews
Rating 8 - Good. 39 out of 456 reviews
Rating 6 - Okay. 8 out of 456 reviews
Rating 4 - Poor. 4 out of 456 reviews
Rating 2 - Terrible. 0 out of 456 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Leea

Stayed 1 night in Jan 2026

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. The room was spotless and beautiful. We enjoyed the fireplace and hot tub (Room 2), shared living room, snacks and drinks. Breakfast was eye-catching, delicious and inexpensive. Staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Naoko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a cute place Hot tub was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing as always
Stayed 2 nights in Nov 2025

10/10 Excellent

Royce

Stayed 1 night in Oct 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent,room was wonderful, everything went smoothly!
Stayed 1 night in Oct 2025

10/10 Excellent

Stacy, Onalaska

Business traveller
Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Oct 2025

6/10 Okay

Cael

Liked: Cleanliness, property conditions & facilities
No comment on breakfast since I didnt order anything. Jacuzzi was okay. Was not handicap accessible which would have been nice to know. Tv has some streaming apps but unable to download more without a code. Very hidden location. All in all wasnt by any means bad.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived around 9:30pm, it was cold and raining. Unloaded the car to the room. Had to be careful on the steps outside in the rain, and I could see it being difficult in snow (for future reference). Hard to figure out the controls on things, like the jacuzzi, the fireplace, and how the thermostat worked. The water on the jacuzzi was somewhat warm, but not real warm. My son wanted to soak in there, but we couldn’t figure out how to do the bubbles until towards the end of his bath, we figured out by accident. But he had been in there a while and it was late, so we went to bed. The room felt hot, and I couldn’t figure out the temperature setting, so I opened the windows. The cool air outside was nice to sleep with at the head of the bed. Got up several times trying to figure out how to turn down the heat. Finally figured it out about 5am. I was up by 7:30am, and my son slept in a little longer. Shower was nice and hot. Up and dressed, and breakfast was ready for us at 9am. It was delicious and affordable. After breakfast, we loaded our stuff back in the car and got to see more of the grounds. Very nice place. About the only things I would add would be more ice availability (we had some to cool our water bottles, but would of liked more), and instructions on how to use stuff in the room, in the booklet (I did look). Also perhaps a ceiling fan in the Economy room would of been nice, to circulate the air. The bed was comfy and room was very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Evren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem — A Perfect Getaway!

I absolutely fell in love with this bed-and-breakfast. It’s tucked away in a quiet, hidden area and feels like stepping back in time into a charming old inn. Each room has its own personality, complete with a fireplace and an in-room in-ground Jacuzzi tub — perfect for relaxing. There are so many thoughtful touches throughout the property. The great room is filled with antiques and cozy seating, and you can enjoy breakfast in the dining room, kitchen area, or even outside when the weather’s nice. There are snacks, drinks, filtered water, and coffee available 24/7, which made it feel like home. Breakfast in the morning was truly excellent — fresh, delicious, and beautifully prepared. The hosts were exceptionally friendly and welcoming. It’s a wonderful spot for a small family retreat or a peaceful escape for couples. And it’s surprisingly affordable for everything it offers. If every city had a place like this, I’d never stay in a hotel again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing! Would book again!
Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun room, clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Kary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just happened upon this quaint bed-and-breakfast for a one night stay on our way home from a wedding. It was lovely. Felt like I was at home. Would’ve liked to have stayed another night.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing as always
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Stayed 2 nights in Sep 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not the first time we’ve stayed here. It’s our go to get away. The owners and property are amazing.
Stayed 1 night in Sep 2025

8/10 Good

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. We had a wonderful experience and would love to come back again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property had an interesting history, which was nicely documented for the guest to read about. The bed was very comfortable & the shower pressure was pretty good, although it was very tiny. The room itself was spacious and very clean and had everything we needed. The room towels could use an upgrade and the great room decor would be more appealing without all the silk flowers. Wine, beer n sodas were a very nice touch - a non sweet wine would be a great addition. Overall happy with the stay and a good value.
Stayed 1 night in Aug 2025

8/10 Good

Linda R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not quite as enjoyable as before.

This is a beautiful building, unique rooms and nice location. Under the new ownership things have changed a bit and we were a little disappointed in that the back yard had been let go and not as beautiful. Rates have changed, Manner of breakfast has changed and the meal I ate was not great quality, but I ultimately like the idea of a restaurant like format. Not sure if we will go there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax
Stayed 1 night in Jul 2025