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Aparthotel

ISKÖ Chalets Hotel

4.0 star property

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Photo gallery for ISKÖ Chalets Hotel

Seasonal outdoor pool
Lounge
Terrace/patio
Superior Chalet, 2 Bedrooms, Mountain View | Living area
Premium Chalet, 2 Bedrooms, Mountain View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Fireplace
  • Bar
  • Spa
  • Pool
  • Kitchen
  • Breakfast available

Explore the area

View in a map
711 route de Gourette, Eaux-Bonnes, 64440
  • Place, Gourette Ski Resort
    ‪12 min walk‬
  • Place, Col d'Aubisque
    ‪3 min drive‬
  • Place, Le Petit Train d'Artouste
    ‪28 min drive‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪65 min drive‬

Room options

View all photos for Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

Deluxe Chalet, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

Premium Chalet, 2 Bedrooms, Mountain View

  • 49 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

Superior Chalet, 2 Bedrooms, Mountain View

  • 57 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

Family Chalet, 3 Bedrooms

  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About this property

ISKÖ Chalets Hotel

Ski aparthotel with spa services and a seasonal outdoor pool
Jump on the free ski shuttle for a day on the slopes before returning to ISKÖ Chalets Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski passes and complimentary wireless internet access. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. Guests can enjoy a fireplace, and other amenities include a kitchen with a refrigerator and a stovetop.
ISKÖ Chalets Hotel offers 47 accommodations with fireplaces and espresso makers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. Cable television is provided. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Eaux-Bonnes aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones.

Recreational amenities at the aparthotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
During your stay at ISKÖ Chalets Hotel, you'll be within walking distance of Gourette Ski Resort. Features include free WiFi in public areas, free self parking, and a free ski shuttle. This upscale aparthotel has 47 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a fireplace, and a pillowtop bed
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 2 meeting rooms, a terrace, and coworking space
  • Just a 1-minute drive from Gourette Ski Resort and 6 minutes from Ossau Valley Trail
  • Free ski shuttle service
Getting to the slopes is a breeze with this mountain aparthotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 4-star Eaux-Bonnes aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
ISKÖ Chalets Hotel has a restaurant on site.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Snowboarding nearby

Pool/Spa

  • Deep-tissue massages
  • Fenced pool
  • Hot springs nearby
  • Pool gate
  • Seasonal outdoor pool
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site

Family friendly

  • Baby bath
  • Bed rails
  • Highchair
  • Pool gate

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace

Entertainment

  • 30-cm TV with cable channels

Outdoor areas

  • Deck/patio
  • Outdoor furniture
  • Terrace

Work spaces

  • 2 meeting rooms
  • Coworking space

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Limited-hour front desk
  • Phone
  • Proposal/romance packages
  • Safe

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk/promenade
  • On the riverwalk

Things to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rock climbing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 47 units
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to May 31:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 350 per stay
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

ISKÖ BaseCamp Hôtel
Les Chalets de l'Ossau
Isko Basecamp & Eaux Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel
ISKÖ BaseCamp & Hôtel Eaux-Bonnes
ISKÖ BaseCamp & Hôtel Aparthotel Eaux-Bonnes

Reviews

ISKÖ Chalets Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 22 out of 34 reviews
Rating 8 - Good. 9 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

Reviews

8/10 Good

nathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful property mid way up the into the mountains. Cabin was a little small for our family of five. About 15 minutes to the Col d'Aubisque and 15 minutes down into Larun. It is a well placed property. The pool was a great way to relax after a day in the mountains. The hotel attendants were very nice, multi-lingual, and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roch

Excellent endroit où demeurer, personnel très professionnel et courtois.
Stayed 1 night in Jun 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, room comfort

Cozy chalet near Gourette ski resort

Cozy chalet, very nicely renovated and perfectly equipped, with beautiful restaurant / reception area - we visited in the winter but would also love to see it in the summer! Great for families or groups of friends. Well situated.
Stayed 7 nights in Feb 2025

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Jul 2024

8/10 Good

GUILLAUME

Liked: Cleanliness
Stayed 5 nights in Mar 2024

10/10 Excellent

peter

Stayed 3 nights in Aug 2022

10/10 Excellent

Marloes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Alles is aanwezig. Huisje in prima staat, alleen de bedden zijn wat zacht naar ons idee. Zwembad top, restaurant is aanwezig, maar ook ben je snel in andere dorpjes
Stayed 5 nights in Jul 2025

10/10 Excellent

CAROLINE

Travelled with family
Liked: Cleanliness, room comfort
Hotel tres confortable pour un séjour en famille. Je recommande.
Stayed 2 nights in Jun 2025

6/10 Okay

Alain

Travelled with family
Liked: Cleanliness
Le chalet est très bien équipé sauf pour le chauffage.
Stayed 1 night in Jan 2025

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets sont très confortables et la décoration soignée, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. Nous n’avons pas profité de la piscine car un peu froide (20 degrés) mais le cadre est idéal pour finir ses journées avec un petit cocktail ! L’accueil et le service sont irréprochables. Bref, je recommande. La vue sur les montagnes (quand le ciel est dégagé) est à couper le souffle. Si vous venez à Gourette, c’est ici qu’il faut séjourner !
Stayed 2 nights in Aug 2024

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, room comfort

Emplacement et vue fantistiques !

Nous sommes venus en couple avec 1 bébé d’un an. Le lit parapluie et la chaise haute nous ont été mis à disposition. Les chalets et la décoration sont super, on s’y sent vraiment bien ! La cuisine et la salle de bain sont comme neuves et tres fonctionnelles. On ne manque de rien. Et le lit est PLUS que confortable. On a dîné sur la terrasse les 2 soirs car bébé dormait mais l’hôtel propose un restaurant qui a l’air super. Nous avons profité de cocktails au bord de la piscine c’était un super moment. L’accueil et le service sont irréprochables. Bref, je recommande. La vue (quand le ciel est dégagé) est à couper le souffle : on l’a eu 1 matin sur les 2. L’hôtel est en pleine nature et à 5 min à peine des œufs pour aller se balader en famille… et « suffisamment » excentré du centre de Gourette qui je trouve manque un peu de charme !
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort

Week-end à Gourette

Notre week-end c'est très bien passé, juste la météo qui n'était pas géniale, mais sinon très beau chalet, très confortable et bonne communication avec le personnel.
Stayed 1 night in Jun 2024

4/10 Poor

Lou-Anne

en arrivant sur place on nous annonce que le restaurant n’est pas ouvert et qu’il n’y a pas non plus de petit déjeuner sur place … le minimum c’est de le préciser lors de la réservation… car compliqué de s’organiser … en arrivant nous trouvons un chalet propre, bien équipé mais cependant quelques détails laissent à désirer : plus d’eau chaude au bout de 3mn, machine à café défectueuse et les femmes d’entretien viennent nous réveiller à 9h alors que nous devons quitter le chalet à 10h…. bref nous sommes déçus de notre séjour et nous aurions aimé un geste de la part de l’établissement……..
Stayed 2 nights in Jun 2024

10/10 Excellent

Marie laure

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, room comfort

vue superbe sur la montagne

Parfait avec vue superbe sur la montagne
Stayed 5 nights in May 2024

10/10 Excellent

Harmony

Travelled with family
Liked: Cleanliness, room comfort

Détente au milieu des montagnes

Un havre de paix merci pour l’accueil qui était formidable et le chalet vraiment reposant et parfait pour se ressourcer
Stayed 1 night in Apr 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, room comfort
Localisation géographique parfaite (800m au pied de la station) avec navette gratuite. Le personnel est exemplaire : aimable, souriant et bienveillant. Rien à redire. Le restaurant est a recommandé également.
Stayed 1 night in Mar 2024

10/10 Excellent

PHILIPPE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jade

Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Stayed 2 nights in Aug 2023

10/10 Excellent

Joris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mooie accommodatie. Van binnen veel vernieuwd; van buiten nog renovatiewerk te doen. Centrale voorzieningen (oa zwembad) zijn heel prettig. Voor dinner bestond keuze vooral uit Franse culinaire hoogstandjes terwijl het voor de kinderen simpeler had gemogen. Veel mooie wandelingen zijn met de auto goed te bereiken.
Stayed 6 nights in Aug 2023

8/10 Good

Olivier

Liked: Cleanliness, room comfort

Espérons mieux après les travaux de rénovation en

Le séjour s’est bien passé,,le chalet est par lui-même très bien équipé et confortable…Mais ,,,,pour ce qui est de l’extérieur ( balcon,,terrasse et état des façades en bois ,, ) c’était très dégradé !! La télévision par fibre ne fonctionnait pas,, et la piscine et restaurant étaient en travaux !! Non accessibles !! Il faut ajouter qu’il a été promis un geste commercial à ce propos,, ce qui a été apprécié
Stayed 6 nights in Sep 2022

10/10 Excellent

Olivier

Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2022

6/10 Okay

Hélène

Travelled with family
Liked: Room comfort

Site en travaux !! :-(

Le site est actuellement en travaux. La piscine était ouverte mais le système de chauffage ne fonctionnait pas. D'énormes bennes de gravats étaient stationnées juste devant la porte et les fenêtres. La 1/2 douzaine de véhicules des artisans qui travaillaient sur le chantier faisait des A/R réguliers et étaient stationnée devant le cottage.
Stayed 3 nights in Jul 2022

8/10 Good

Christelle

Travelled with family
Liked: Cleanliness, room comfort

Sympathique et confortable

Stayed 3 nights in Jul 2022