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Best Western Ebbw Vale

3.0 star property

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Photo gallery for Best Western Ebbw Vale

Breakfast, lunch and dinner served
Deluxe Double Room, 1 King Bed
Exterior
Reception
Premium bedding, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
7 Bridge Street, Ebbw Vale, Wales, NP23 6EY
  • Place, Parc Bryn Bach
    ‪5 min drive‬
  • Place, Bedwellty House and Park
    ‪6 min drive‬
  • Place, Brecon Beacons National Park
    ‪8 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Ebbw Vale

Hotel with free parking, in the vicinity of Parc Bryn Bach
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Best Western Ebbw Vale offers 37 accommodations with complimentary toiletries. Beds feature premium bedding. Digital television is provided.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Best Western Ebbw Vale. During your stay, you'll be close to Parc Bryn Bach. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • English breakfast served daily for a fee
  • Amenities include laundry facilities and an elevator
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Parc Bryn Bach and 15 minutes from Big Pit National Coal Museum
There's a restaurant on site. WiFi is free in public spaces. Best Western Ebbw Vale also features laundry facilities, dry cleaning/laundry services, and an elevator. Self parking is free.

This 3-star Ebbw Vale hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.
Level Inn - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 8.99 for adults and GBP 8.99 for children
  • A restaurant

Restaurants on site

  • Level Inn

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 3 2025 to March 1 2026 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 7 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 8.99 for adults and GBP 8.99 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Rollaway bed fee: GBP 7 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Level Inn
Best Western Ebbw Vale Hotel
Best Western Ebbw Vale Ebbw Vale
Best Western Ebbw Vale Hotel Ebbw Vale

Reviews

Best Western Ebbw Vale Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 98 out of 217 reviews
Rating 8 - Good. 59 out of 217 reviews
Rating 6 - Okay. 38 out of 217 reviews
Rating 4 - Poor. 9 out of 217 reviews
Rating 2 - Terrible. 13 out of 217 reviews

Reviews

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, good service, breakfast a little slow but good
Stayed 1 night in Sep 2025

8/10 Good

GEORGE, MERSEYSIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mayur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the money! Happy with my stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal!

Ideal!
Stayed 1 night in Aug 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was everything good from a huge chain of hotels. Everything good, well maintained, quiet, new, comfortable. Parking OK. Very helpful lad on reception. Enjoyed the hotel.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Staff & service
Good parking, staff are very friendly and helpful. Limited breakfast options, no vegan or veggie alternatives.
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Staff & service

Valleys town hotel

Room ok Could hear noise from town or close by road most if night I was staying to do parkrun in Bryn Bach (1 hour walk each way) Check out at 10 not ideal so left my bag then picked it up at 1045 but staff were brilliant they let me have a quick shower
Stayed 1 night in Aug 2025

8/10 Good

Mervyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly hotel

Excellent staff
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room: clean, tidy, and comfortable Staff: friendly and helpful Food: didn't partake but breakfast smelled lovely and it was s popular with the e locals Around and about noisy till the wee small hours Car parking: absolutely appalling very limited spaces and parking on road was poor.
Stayed 2 nights in Jul 2025

8/10 Good

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, good price and staff are very friendly
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Michael george

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff at this hotel was friendly and very helpful and polite especially Tristan who went out of his way to get me out of trouble as I turned up a day early The outside of the building looks very shabby and needs cleaning up and weeding The hotel itself would be ideal for contractors The walls between rooms are stud partitions and you can hear what next room is talking about the breakfast is plentiful and delicious would recommend and Susan such a happy soul and very obliging nothing is any trouble well done staff
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Probably doesn’t happen every Fri
Stayed 2 nights in Jul 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Clive

Stayed 4 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

kelly

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The manager locked the fans in tge office. With no AC it was miserable night. No counter in the bathroom for items.
Stayed 1 night in Jul 2025

6/10 Okay

Carl

Business traveller
Stayed 1 night in Jul 2025

4/10 Poor

Jayson

Disliked: Cleanliness, property conditions & facilities

Not great!

Room was small bathroom spelt like sewage. TV didnt work. The noise aswell was just ridiculous awake from 5.30am. Shame as we have stayed before and it was great.
Stayed 1 night in Jul 2025

4/10 Poor

john

Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 1 night in Jun 2025

6/10 Okay

Raymond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Fantastic comfy bed and quiet, but needs attention

We were in Cardiff for the under 17's basketball tournament to watch my god son from Ireland play. We didn't arrive to the hotel until 11pm. This caused issues as the postcode provided did not take us to the hotel. I ended up asking a local from a local takeaway if they knew where the hotel was. They not only helped but they got into their car and asked me to follow him. He took me straight to the hotel and checked i was OK. There was no parking onsite available as all spaces were taken, but there is a large carpark a short walk away. The night staff was fantastic as helped all she could. Breakfast was fantastic and we were dealt with quickly by the two members of staff on shift. I only made one criticism about the room as it had a shower over the bath but no rubber bath mat and i nearly slipped over in the shower. The only other issues i saw is the hotel is clearly either on its way to being renovated or is in very much largely decayed as there was packages and pallets outside and inside. Not blocking any walkways, but was not nice to see being layed around.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025