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Hainberg Hotel

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Exterior
Exterior
Exterior
Restaurant
Economy Double Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Business services

Explore the area

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Hainbergstraße 28, Ebersbach-Neugersdorf, SN, 02730
  • Place, Skilift Hänscheberg
    ‪13 min drive‬
  • Place, Zittau Mountains Nature Park
    ‪17 min drive‬
  • Place, Sluknov Castle
    ‪17 min drive‬

Room options

View all photos for Room

Premium bedding, down duvets, minibar, in-room safe

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Interior

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Comfort Double Room

Premium bedding, down duvets, minibar, in-room safe

Comfort Double Room

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Premium bedding, down duvets, minibar, in-room safe

Economy Double Room

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romantic Double Room

Romantic Double Room

Romantic Double Room

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

View all photos for Romantic Double Room, Accessible, Mountain View

Premium bedding, down duvets, minibar, in-room safe

Romantic Double Room, Accessible, Mountain View

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Economy Single Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Romantic Condo

Premium bedding, down duvets, minibar, in-room safe

Romantic Condo

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

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About this property

Hainberg Hotel

Along with a snack bar/deli, this hotel has spa services and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, express check-out, and a garden.
Hainberg Hotel offers 11 accommodations, which are accessible via exterior corridors and feature iPads and minibars. These individually decorated and furnished accommodations have separate sitting areas and include desk chairs and dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Ebersbach-Neugersdorf hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hainberg Hotel , you'll be close to Skilift Hänscheberg. Free WiFi in public areas, free self parking, and a snack bar/deli are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Buffet breakfast served daily for a fee
  • Extended parking and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, locker space, and meeting rooms
  • Onsite recreation includes hiking/biking trails and a playground
  • 12 minutes by car from Skilift Hänscheberg and 12 minutes from Schunkelhaus Museum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Event space at this hotel measures 1615 square feet (150 square meters) and includes conference space. Spa services, a terrace, and ski storage are also featured at the family-friendly Hainberg Hotel . Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Ebersbach-Neugersdorf hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Secured, uncovered extended parking on site (EUR 5 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 13.90 for adults and EUR 9.50 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Hiking/biking trails
  • Playground
  • Ski storage

Family friendly

  • Dining table
  • High chair
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels
  • IPad

Food and drink

  • Dining table
  • Minibar
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms
  • Unlimited free smartphone calls
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

The property charges 0.5 percent for credit card payments
The front desk is open daily from 3:00 PM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: EUR 10.5 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.9 for adults and EUR 9.5 for children
  • Uncovered extended parking fee: EUR 5 per night
  • Pet fee: EUR 10.5 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)
  • Rollaway bed fee: EUR 20 per night
  • Administrative fee: EUR 1 per stay
  • Credit card charges are subject to a surcharge of 0.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and sofa beds
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
The front desk at this property is open daily from 3:00 PM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hainberg Hotel Hotel
Hotel und Restaurant Hainberg UG
Hainberg Hotel Ebersbach-Neugersdorf
Hainberg Hotel Hotel Ebersbach-Neugersdorf

Hainberg Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews
Rating 8 - Good. 0 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating and pleasant.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Ich übernachte immer wieder sehr gerne im Hainberg Hotel. Saubere Zimmer,Lage und Freundlichkeit des Personals ist nach wie vor Top. Frühstück mit frischem Obst, Quark und die diversen Gemüsesorten frisch zubereitet. Das komplette Buffet gab es sogar als ich einziger Frühstücksgast war. Das ist für mich Gastfreundschaft mit 5 Sternen.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin Skov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lækker morgenmad og et dejligt sted
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superlage, mit Liebe zubereitetes Frühstücksbuffet, ruhige Umgebung und freundliches Team 😊. Wir kommen wider!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jeder Zeit gern wieder

Jeder Zeit gern wieder. Von Anfang bis Ende fühlten wir uns wohl. Das Frühstück war ganz toll und vielfältig.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Josefin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024