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Best Western Plus City Centre Inn

3.0 star property

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Photo gallery for Best Western Plus City Centre Inn

Restaurant
Indoor pool
Exterior
Indoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
11310 109 St Nw, Edmonton, AB, T5G2T7
  • Place, Kingsway Mall
    ‪2 min walk‬
  • Place, Royal Alexandra Hospital
    ‪13 min walk‬
  • Place, Rogers Place
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

7.6 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator

Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;Shower Only)

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room;with Sofabed)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Edmonton Downtown by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,054 reviews
The price is €91
includes taxes & fees
29 Dec - 30 Dec
Holiday Inn Express Edmonton Downtown by IHG

About this property

Best Western Plus City Centre Inn

Hotel with free parking, steps from Kingsway Mall
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Best Western Plus City Centre Inn offers 109 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus City Centre Inn. During your stay, you're just a quick walk from Kingsway Mall. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a front-desk safe, locker space, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Kingsway Mall and 15 minutes by foot from Royal Alexandra Hospital
Best Western Plus City Centre Inn offers its guests an indoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus City Centre Inn. Self parking is free.

Smoking is allowed in designated areas at this Edmonton hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11 AM and on weekends from 7 AM to noon.
Tim Hortons - Onsite coffee shop.
Runway 29 Lounge - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 11 AM on weekdays and 7 AM to noon on weekends; CAD 9 for adults and CAD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Runway 29 Lounge
  • Tim Hortons

Things to do

  • 24-hour gym
  • Indoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - January 2015

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 for adults and CAD 7 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN City Centre
BEST WESTERN PLUS City
BEST WESTERN PLUS City Centre
BEST WESTERN PLUS City Centre Edmonton
BEST WESTERN PLUS City Centre Inn
BEST WESTERN PLUS City Centre Inn Edmonton
City Centre Inn
Edmonton Best Western
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
BEST WESTERN PLUS City Centre Inn Edmonton Alberta
Best Plus City Centre Edmonton
Best Western Plus City Centre Inn Hotel
Best Western Plus City Centre Inn Edmonton
Best Western Plus City Centre Inn Hotel Edmonton

Best Western Plus City Centre Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1000 reviews
Rating 8 - Good. 301 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

AnnMarie, Fort McMurray

Stayed 2 nights in Sep 2025

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, and helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Rose

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Close to the mall and hospital. Close to food options.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to shopping mall. All close to hospital and medical facilities. We were there for a doctors appointment and so being close to the medical center is a covenant. We have stayed at this motel many times before so are familiar with it. Always a good stay
Room
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean , bed comfortable, pool clean, and staff were very friendly
Stayed 1 night in Sep 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Brigitte, Vanderhoof

Liked: Property conditions & facilities
We asked for an early check in and got a late check in. That was inconvenient because we had a timeline to get ready for a concert. The restaurant staff was awesome! The room was great too!
Stayed 1 night in Sep 2025

8/10 Good

Kayla

Stayed 1 night in Sep 2025

10/10 Excellent

Alfreda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the two beds had its own rooms with the bathroom in the middle.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, clean and updated rooms!
Stayed 2 nights in Sep 2025

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our towels in our room were covered in makeup and the amenities were terrible. The bed was a rock, the parking was horrible. There were people at the door smoking everytime you tried to get to your room.
Stayed 1 night in Sep 2025

10/10 Excellent

Maggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked our stay at this hotel the restaurant is great and updated rooms are very nice
Stayed 1 night in Sep 2025

10/10 Excellent

amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. High five to housekeeping and service. Will stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are superb! Maybe the best part of our stay with you, though everything else was fine too. Closet door in Unit 125 is off its upper track. Sorry we did not mention this to the front desk when we left.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Glenn

Stayed 7 nights in Aug 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kendal

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were friendly and helpful.
Stayed 1 night in Aug 2025