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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Indoor pool
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(21 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel with free parking, near West Edmonton Mall
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Candlewood Suites West Edmonton - Mall Area by IHG's great location gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self parking, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Candlewood Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area by IHG. Self parking is free.

This Edmonton hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily until 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
Hotel Candlewood Suites West Edmonton - Mall Area Edmonton
Edmonton Candlewood Suites West Edmonton - Mall Area Hotel
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Candlewood Suites West Edmonton - Mall Area Edmonton
Candlewood Suites Edmonton West
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton Mall Area by IHG
Candlewood Suites West Edmonton Mall Area an IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 75 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Ryland

Stayed 1 night in Nov 2025

4/10 Poor

ANIZ

Stayed 3 nights in Oct 2025

10/10 Excellent

Shanley

Stayed 1 night in Nov 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was friendly and helpful
Stayed 1 night in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice place to stay
Stayed 2 nights in Oct 2025

8/10 Good

Richard, Quesnel

Stayed 3 nights in Oct 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to stay at Candlewood Suites But it definitely will not be my last . The room was spacious with a kitchenette . I liked the safety of using your room key for doors and elevators even for underground parking . The staff was very friendly and allowed for a bit later checkout so that I could enjoy a swim and spend a bit longer relaxing in my room
Stayed 1 night in Oct 2025

10/10 Excellent

Minh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close distance to West Edmonton Mall!
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new fav hotel. Clean. Great under ground parking
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

lindsey

Stayed 1 night in Oct 2025

10/10 Excellent

Karen Van

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, walk in shower. Really comfortable bed and bedding. Convenient location on the west end. Have stayed here a few times for concerts etc. No complaints!
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Stayed 2 nights in Oct 2025

8/10 Good

Heather

Liked: Amenities
Elevator was broken for a short time No jets in the hot tub The staff was awesome Maybe advertise the kitchen is stocked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Stayed 1 night in Sep 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service
Nice affordable accommodations. Staff was kind and helpful; you do have to ask for extras (coffee etc.). Walking distance to amenities for the suite and a quick drive to West Ed. Rooms were large enough to host family gatherings!
Stayed 3 nights in Oct 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, and clean room
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, utensils and kitchen stuffs supplies are fantastic, it is nice i would totally coming back but the only thing was those people above our room.. They dont even think to have a little consideration to those people resting after them.. Their footprints was too loud and banging sounds from midnight til next morning until we check out.. Hopefully they remind their future clients about this noises especially at night time.. But overall about this hotel was a 5 star
Stayed 1 night in Oct 2025

10/10 Excellent

Phaedra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Oct 2025

10/10 Excellent

jeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 7 nights in Oct 2025

8/10 Good

Rachael

Stayed 1 night in Sep 2025