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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Suite, 1 Bedroom (Walk-In Shower)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2358)
The price is €113
for 1 room
includes taxes & fees
13 May - 14 May
Hyatt Place Edmonton-West

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel with free parking, near West Edmonton Mall
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and a business center.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Candlewood Suites West Edmonton - Mall Area by IHG's great location gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self parking, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Candlewood Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area by IHG. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily until 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica Anne

Travelled with family
Liked: Amenities
Very friendly staff. Spacious suites and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, comfortable, clean, quiet. Well-equipped kitchen, including fullsize fridge and dishwasher. Good selection of take-out food and shopping within walking distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, property conditions & facilities
We usually stay with candlewood or Hamptons either hotel always meets our expectations
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
We chose this hotel because of the kitchen and sitting room. The design of the room does not allow for natural light to enter the sitting room. The finishes are dark, making the room feel dingy. The sofa was uncomfortable to sit in and the tv had limited changes. There is no daily housekeeping or breakfast included in the price. Not nice enough to return. Underground parking nice during cold spell.
Stayed 4 nights in Jan 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it’s so quiet, there is underground parking, and the gentleman at the front desk is so pleasant when you are checking in.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean, County of Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Dec 2024

8/10 Good

Russ

Stayed 1 night in Dec 2024

10/10 Excellent

Connie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, newer rooms and facilities. Will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sariah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff clean rooms and soft beds would definitely stay again
Stayed 1 night in Dec 2024

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Shauntelle

Stayed 2 nights in Sep 2024

8/10 Good

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great other than food options

The one thing that I always wish for is more decent options for meals... I personally really dislike using food delivery options ~ it's really too bad that there are not decent options on this entire block of hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Audrey

Business traveller
Liked: Amenities, property conditions & facilities
Friendly service, clean, lots of included amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheldon

Stayed 1 night in Nov 2024

10/10 Excellent

Khai

Stayed 1 night in Nov 2024

10/10 Excellent

Allen G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were large with separate living and sleeping areas. The king-size bed and pillows were the best we have experienced. The kitchen area was well equipped and a number of items were avsilable to borrow, like a toaster oven. The staff were plesent and always available. The parking was underground and appreciated in early December. Walmart and Tim Hortons were immediately behind the hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Stayed 2 nights in Dec 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024