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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

Kitchen features white cabinetry with glass-fronted shelves and a central island.
Relax in our spacious lobby, featuring a central seating area, fireplace, and dining space with modern chairs.
Relax in a spacious lounge with sofas, armchairs, and tables, offering a view of the city.
Stunning building with a geometric glass facade and a clear entrance pathway.
Relax in the spacious lobby with a comfortable seating area, glass staircase, and modern artwork.

Popular amenities

  • Hot tub
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Edmonton City Centre
    ‪8 min walk‬
  • Rogers Place
    ‪13 min walk‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen

  • 102 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco hotel with a fitness center and a 24-hour front desk
A restaurant, a fitness center, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, a microwave in a common area, and a business center. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Edmonton Downtown. During your stay, you're just a quick walk from Edmonton Convention Centre. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Within a 15-minute walk of Edmonton Convention Centre and Edmonton City Centre
DoubleTree by Hilton Edmonton Downtown offers its guests a hot tub and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Edmonton Downtown. Parking is available for a fee.

This Art Deco Edmonton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults, and CAD 10 to 20 for children
  • Covered self parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1011 reviews
Rating 8 - Good. 241 out of 1011 reviews
Rating 6 - Okay. 137 out of 1011 reviews
Rating 4 - Poor. 65 out of 1011 reviews
Rating 2 - Terrible. 70 out of 1011 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great but unfortunately we had to evacuate for a fire alarm at 1235 am... we are traveling with a 3 yr old so it was inconvenient.
Stayed 1 night in Apr 2025

6/10 Okay

Hadi

Liked: Staff & service

2/10 Terrible

ashleigh

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We checked in at 4pm.. I complained that there wasn’t a bedding in the couch mattress.. They expected us to sleep on a mattress without a fitted sheet, then said it would take until 830pm for one to be clean for the bedroom.

10/10 Excellent

Becca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no cookies
Stayed 1 night in Apr 2025

10/10 Excellent

PERRY

Stayed 1 night in Apr 2025

10/10 Excellent

Atossa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lexie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get a warm cookie at check-in!

The location of the hotel is great and the cookie you get at check in is the best part! It was kept in a warmer and was perfect! The room deposit isn’t huge and was refunded to my car before I made it out of the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfy beds and large room with sofa. Beautiful new building but the area a few blocks away reveals homeless ppl. Although we didn’t have any problems from them.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rogers place. Staff friendly and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jacklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel to stay in Edmonton

My stay was amazing, alone time from home and work to recharge with friends. The front desk lady was superb, she made check in and check out process easy and very kind and caring. She asked how my evening was at an event I attended which made it personable. She was the highlight of the great service given. I will continue to stay at this hotel. Every time I’m in Edmonton, this is my go to place to stay. Excellent job!
Amazing view
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Apr 2025

8/10 Good

Curtis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was nice and relaxing. Room was clean. Plus you get a warm cookie!!
Stayed 1 night in Feb 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great!
Stayed 2 nights in Apr 2025

8/10 Good

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel my booking once I arrived at the hotel. Unfortunately they do not show the homeless and drug addicts filling the sidewalks around the facility.
Stayed 1 night in Apr 2025

10/10 Excellent

parm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Mar 2025

8/10 Good

Tynan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Mar 2025

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good price, just on the edge of the run down neighborhood.
Stayed 1 night in Mar 2025

2/10 Terrible

JAYNE

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Bobbi

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not what I want to see after a long work day

I have stayed at this hotel in the past without complaint. It is a rougher neighborhood with many street people in the area but I would deal with that to stay in a newer, clean and well maintained hotel. Unfortunately the hotel is not being well maintained. The hallway outside my room did not look Like it had been vacuumed in days. Basic things like replace the worn and grimy “clean” stickers throughout room…. The room carpet also had bits of debris (get staff a decent vacuum or train them to use it). Bathroom shower has mildew and walls in room had sticky marks from previous guests. This is after I changed rooms due to other peoples hair in bathroom. The young staff were nice and apologetic but hotel is not being managed well. I travel regularly on business and cleanliness is my biggest concern on any hotel whether it be a 2 or 5 star. Regrettably, I will not be back.
Stayed 1 night in Mar 2025