Hampton Inn & Suites by Hilton Edmonton/West

2.5 star property

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Photo gallery for Hampton Inn & Suites by Hilton Edmonton/West

Indoor pool
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

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18304 100 Ave Nw, Edmonton, AB, T5S1A2
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Scotiabank Theatre Edmonton
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

Accessible King

9.4 out of 10
Exceptional
(19 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard King

9.6 out of 10
Exceptional
(57 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio King w/sofabed

9.6 out of 10
Exceptional
(27 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Two Queens

9.0 out of 10
Wonderful
(110 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Accessible Two Queens

8.8 out of 10
Excellent
(23 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Studio Two Queens/sofabed

9.4 out of 10
Exceptional
(40 reviews)
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Hampton Inn & Suites by Hilton Edmonton/West

Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a children's pool are onsite. Housekeeping is available once per stay.
Hampton Inn & Suites by Hilton Edmonton/West offers 103 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions come with cable channels and pay movies.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided once per stay.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the free breakfast at Hampton Inn & Suites by Hilton Edmonton/West. During your stay, you'll be close to West Edmonton Mall. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Hampton Inn & Suites by Hilton Edmonton/West offers its guests a children's pool, an indoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served daily. The business-friendly Hampton Inn & Suites by Hilton Edmonton/West also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 52.50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 21 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 70.00 per pet, per stay (maximum CAD 100.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 52.50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
This property does not accept cash or debit cards for bookings where payment for the stay will be made on site or for the security deposit.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Edmonton/West
Hampton Inn Hilton Edmonton/West
Hampton Inn Hilton Hotel Edmonton/West
Edmonton Hampton Inn
Hampton Inn & Suites By Hilton Edmonton/West Alberta
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn And Suites Edmonton/West
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Hampton Inn Hilton Edmonton/West Hotel Edmonton
Hampton Inn Hilton Edmonton/West Hotel
Hampton Inn Hilton Edmonton/West Edmonton
Hampton Inn Suites by Hilton Edmonton/West
Hampton Inn & Suites by Hilton Edmonton/West Hotel
Hampton Inn & Suites by Hilton Edmonton/West Edmonton
Hampton Inn & Suites by Hilton Edmonton/West Hotel Edmonton

Hampton Inn & Suites by Hilton Edmonton/West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 734 out of 1155 reviews
Rating 8 - Good. 278 out of 1155 reviews
Rating 6 - Okay. 85 out of 1155 reviews
Rating 4 - Poor. 28 out of 1155 reviews
Rating 2 - Terrible. 30 out of 1155 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ewelina

Stayed 1 night in Feb 2026

8/10 Good

natasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thermostat on the wall was way too bright. It lit up the room made it hard to sleep. Nice soft pillows would be a nice new addition.
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Another great stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Kimberley

Stayed 2 nights in Jan 2026

10/10 Excellent

Brett

Stayed 1 night in Feb 2026

8/10 Good

Romel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
only problem is the pool is not available, otherwise it's good
Stayed 1 night in Feb 2026

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, large, new room! Friendly staff! Super breakfast!
Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Travelled with family
Disliked: Staff & service, amenities
It was ok but to be honest, I am looking for a new “go to” hotel for my trips to the city. I was not notified that the pool was out of order when I booked or when I arrived. I was also not made aware that housekeeping does not replenish towels etc. daily. Yes I eventually noticed the sticker on the mirror that says this but it was after arriving back to my hotel after a long day and not having clean towels. When I went to speak to the desk, she seemed annoyed with me. Mind you, she was dealing with multiple noise complaints from the hockey team on the third floor. When I informed her about the loud partying/fighting on my floor (5) she didn’t seem to care much. My elderly mother was covered in freshly chewed bubble gum that was left in the elevator, again, the desk didn’t seem to care much. When I responded to the text asking me how satisfied I was, I answered with a 2 and said I was very disappointed. Her response was “sorry to hear that” and that was it. No question of how she could make it better. I was surprised and disappointed as we have always enjoyed this Hampton.
Stayed 2 nights in Jan 2026

10/10 Excellent

Beka

Stayed 1 night in Jan 2026

4/10 Poor

Brittany

Stayed 3 nights in Jan 2026

2/10 Terrible

Kathlyn A

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pool was closed. We booked for the pool. Expedia was not up to date with the pool closure. Very disappointing.
Stayed 1 night in Jan 2026

6/10 Okay

Troy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We really enjoyed our stay. Unfortunately the bed was very firm. We both woke up every morning with a very sore back. It’s unfortunate as everything else was great! Very clean, friendly staff and great breakfast! Also pool area was under Reno which was unfortunate as well.
Stayed 3 nights in Jan 2026

10/10 Excellent

Meagan

Stayed 1 night in Jan 2026

10/10 Excellent

Dominga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

4/10 Poor

Sheila

Stayed 1 night in Jan 2026

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel was good over all. Super disappointing to find out once we arrived the pool and whirlpool were shut down. We were allowed to use another hotels pool but it was cold and with the time we had we didn’t want to have to walk there in the cold. Super disappointing for our family. Wish they had let us know before we booked and not when we arrived.
Stayed 5 nights in Jan 2026

4/10 Poor

Jin Zhi

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great rooms and very comfy beds!
Stayed 1 night in Jan 2026

10/10 Excellent

Nathan

Liked: Property conditions & facilities
Fast check-in, clean room, comfy bed, large room, wish there was a microwave though had to eat my pizza cold, but that’s not so bad
Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful front desk
Stayed 1 night in Jan 2026

10/10 Excellent

Shamim

All good
Stayed 2 nights in Dec 2025

8/10 Good

Tim

Stayed 2 nights in Dec 2025

10/10 Excellent

victor

Stayed 3 nights in Jan 2026

4/10 Poor

Tory

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk people were very nice and helpful. Unfortunately the pool was closed for maintenance which was very disappointing. Lots of sounds coming from other rooms. Not very sound proof
Stayed 2 nights in Jan 2026

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities
Great hotel, breakfast was just ok…
Stayed 1 night in Jan 2026