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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Exterior
Exterior
Interior
Suite, 1 King Bed
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪9 min walk‬
  • Place, Edmonton Convention Centre
    ‪11 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(57 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(60 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down duvets, memory-foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel with an indoor pool, 8-minute walk to Edmonton City Centre
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Edmonton Downtown by IHG. During your stay, you're just a quick walk from Edmonton City Centre. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free full breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 6 meeting rooms
  • Onsite recreation includes a gym and a steam room
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 15-minute walk of Edmonton City Centre and Rogers Place
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Holiday Inn Express Edmonton Downtown by IHG, you'll find an indoor pool, a hot tub, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 7093 square feet (659 square meters) and includes conference space. The business-friendly Holiday Inn Express Edmonton Downtown by IHG also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Edmonton hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1092 reviews
Rating 8 - Good. 291 out of 1092 reviews
Rating 6 - Okay. 142 out of 1092 reviews
Rating 4 - Poor. 52 out of 1092 reviews
Rating 2 - Terrible. 62 out of 1092 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Meghan, High prairie

Stayed 2 nights in Oct 2025

10/10 Excellent

Janelle

Stayed 1 night in Nov 2025

10/10 Excellent

Charl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jasbir

Stayed 2 nights in Oct 2025

8/10 Good

matthew

Stayed 1 night in Oct 2025

8/10 Good

Charlotte

Liked: Staff & service
Reception was very informative and courteous. Breakfast was very average, not a fan of fake eggs , (out of a carton) The hotel was clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Dallas

Travelled with partner
Liked: Staff & service
Walls needed scrubbed in our room, our bed was incredibly uncomfortable, and we could hear the people in the room next to us all night.
Stayed 1 night in Oct 2025

6/10 Okay

Veronique

Travelled with family and small children, Travelled with group
Overall our stay was ok, but disappointing. We had hard time finding parking due to the teachers on strike taking the hotel parking. My friend was accused of having a fake booking due to his name. The rest of the hotel was fine, but I doubt I’d stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, amenities
Every excellent place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
It was great that oatmeal was offered.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Staff was friendly. Area was quiet. I did not like random street people on the property. The hotel needs smart TV. The washrooms are too dated otherwise it was a clean hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lila

Liked: Cleanliness, staff & service, property conditions & facilities
Business facility is great and the continental breakfast is very good all fresh and a lot of varieties, good atmosphere Enjoyed my stay!
Stayed 1 night in Oct 2025

4/10 Poor

Gary

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility could use a deep cleaning. The room was in poor shape. Dirty floor had obvious water damage which was painted over. Moldy tile grout in the shower. Just needs a good maintenance manager. Light was broken. Floor felt dirty. My socks that were white instantly became brown. So I walked around with my shoes on.
Stayed 2 nights in Oct 2025

2/10 Terrible

Christopher

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The noise level between the rooms was ridiculous. I could not sleep !! I will not pay to stay at this hotel again
Stayed 1 night in Oct 2025

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, facility needing a refresh
Stayed 3 nights in Oct 2025

2/10 Terrible

shawn

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Walking distance to Rogers place
Stayed 2 nights in Oct 2025

2/10 Terrible

Andrey

Disliked: Cleanliness, property conditions & facilities
When I entered the room there was a musty smell/odor coming from the bathroom. The receptacles by the bed were old and could barely hold in a plug. Needs renovating/updating. Bed was comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Anneliese

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel common areas smelled strongly of food. Noisy wedding venue played very loud music until 1AM. No parking available at property, despite paying extra $20/night. Rooms were clean and staff was friendly.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very clean, the staff were great. I forgot my phone charger and the front desk let me borrow one of theirs for the night. Breakfast was very hot and filling. They had pancakes, muffins, toast, begals, juice, coffee, tea, eggs, omelets, sausages, bacon, yorgurt. Beds were comfortable and the blankets nice and warm. The shower was just the right pressure. The room was very large. Yes your going to see houseless people around but you will in any city so that was ok. They didnt ask for anything and one gentelmen even wished me a good evening. There is a pool and hot tub but I didnt use them as I didnt have the time but they look nice Will definitely stay again
Stayed 1 night in Oct 2025

8/10 Good

Yasmeen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. Many options. The kitchen staff was great. had some issues with the parking but that was resolved.
Stayed 3 nights in Sep 2025