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Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Exterior
Indoor pool
Exterior
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18520 100 Avenue Northwest, Building 2, Edmonton, AB, T5S 0K6
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Rogers Place
    ‪14 min drive‬
  • Place, University of Alberta
    ‪15 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪30 min drive‬

Room options

View all photos for Room (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Room (Specialty)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(140 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, soundproofing

Suite, Multiple Beds

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(23 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

Suite, 1 King Bed (Walk-In Shower)

9.6 out of 10
Exceptional
(52 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG

Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers 137 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute drive from West Edmonton Mall and 7 minutes from TELUS World of Science-Edmonton
Holiday Inn Express & Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available daily. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites West Edmonton - Mall Area by IHG. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Edmonton Mall Area Hotel

Holiday Inn Express West Edmonton Mall Area

Holiday Inn Exp Stes W At Mall

Holiday Inn Express Suites West Edmonton Mall Area

Holiday Inn Express Suites West Edmonton Mall Area by IHG

Holiday Inn Express Suites West Edmonton Mall Area an IHG Hotel

Holiday Inn Express & Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 961 out of 1496 reviews
Rating 8 - Good. 354 out of 1496 reviews
Rating 6 - Okay. 93 out of 1496 reviews
Rating 4 - Poor. 42 out of 1496 reviews
Rating 2 - Terrible. 46 out of 1496 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Charity

Travelled with family
Liked: Cleanliness, property conditions & facilities
Area
Stayed 1 night in Feb 2026

4/10 Poor

Marie Krisse

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room is not ready for us unfortunately. Blinds are broken, no complementary toiletries.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Good staff
Stayed 1 night in Jan 2026

10/10 Excellent

Kitty

Stayed 1 night in Feb 2026

8/10 Good

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities
Great stay here this week. Included breakfast that was surprisingly good. Staff were great. Hotel is clean.
Stayed 2 nights in Feb 2026

10/10 Excellent

Qianli

Stayed 1 night in Jan 2026

8/10 Good

Laurie

Liked: Cleanliness, amenities
Good bang for your buck!
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay our room was spacious and comfortable, and super quiet.
Stayed 2 nights in Feb 2026

10/10 Excellent

Shannon

Stayed 1 night in Feb 2026

10/10 Excellent

Emilie-lyn

Stayed 3 nights in Feb 2026

10/10 Excellent

Shayla

Stayed 1 night in Feb 2026

10/10 Excellent

Kathleen

Business traveller
Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Bobby

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is beautiful
Stayed 1 night in Feb 2026

10/10 Excellent

LINDA

Stayed 1 night in Feb 2026

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff !
Stayed 4 nights in Feb 2026

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Love staying here with my kids . Rooms are always clean and staff are so helpful and kind
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 2 nights in Jan 2026

10/10 Excellent

Orrin

Stayed 3 nights in Jan 2026

8/10 Good

Andrew

Stayed 3 nights in Jan 2026

8/10 Good

Nap

Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and neat
Stayed 2 nights in Jan 2026

10/10 Excellent

shubham

Stayed 2 nights in Jan 2026

8/10 Good

Jolliffe

Stayed 1 night in Jan 2026