Holiday Inn Hotel & Suites West Edmonton by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites West Edmonton by IHG

Indoor pool
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
11330 - 170th Street, Edmonton, AB, T5S 2X1
  • West Edmonton Mall
    ‪6 min drive‬
  • World Waterpark
    ‪6 min drive‬
  • University of Alberta
    ‪11 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪37 min drive‬

Room options

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Leisure)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Suite, 1 King Bed, Mobility Accessible (Mobility)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Hotel & Suites West Edmonton by IHG

Hotel in Edmonton with a 24-hour fitness center and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a hot tub are onsite.
Holiday Inn Hotel & Suites West Edmonton by IHG offers 112 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites West Edmonton by IHG. During your stay, you'll be within walking distance of Oasis Centre. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by car from West Edmonton Mall and 10 minutes from University of Alberta
  • Pets welcome for a fee
Holiday Inn Hotel & Suites West Edmonton by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 889 square feet (83 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites West Edmonton by IHG. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rickys All Day Grill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rickys All Day Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 889 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per accommodation, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 for adults and CAD 15 for children
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Edmonton
Holiday Inn West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Edmonton Holiday Inn
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Hotel And Suites West Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Holiday Inn Edmonton
Holiday Inn Hotel Suites West Edmonton

Holiday Inn Hotel & Suites West Edmonton by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stevie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great for an overnight trip for the family.
Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Stayed 3 nights in Mar 2025

10/10 Excellent

Lacey

Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good but as far as TV channels I was very disappointed in the channels available for kids/toddlers. There was one channel and wasn’t toddler friendly- that part was very disappointing. Highly recommend getting channels for kids of all ages.
Stayed 2 nights in Mar 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

6/10 Okay

Valerie

Travelled with family and small children
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable clean rooms. Friendly staff

Stayed 1 night in Mar 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They had problems with the elevators not working.
Stayed 1 night in Mar 2025

6/10 Okay

Ryan

Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Property conditions & facilities
It was close to places
Stayed 3 nights in Feb 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

PHILIPPE, EDMONTON

We like the hot tub and the bed was very comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Parambir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 3 nights in Feb 2025

10/10 Excellent

Nelson

Stayed 1 night in Feb 2025

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at.
Stayed 2 nights in Feb 2025

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Laura

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Room comfort

Sweat lodge.

Heater wouldn’t turn off and the window wouldn’t open. Left before my second night, which was non refundable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeffrey, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025