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Sandman Signature Edmonton Downtown Hotel

3.5 star property
VIP Access

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Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Lobby
Lobby lounge
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Place, Edmonton City Centre
    ‪1 min walk‬
  • Place, Rogers Place
    ‪3 min walk‬
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(18 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(94 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.2 out of 10
Very good
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

8.8 out of 10
Excellent
(48 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

8.6 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(58 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Sandman Signature Edmonton Downtown Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sandman Signature Edmonton Downtown Hotel's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Edmonton City Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Edmonton City Centre and 6 minutes by foot from Rogers Place
  • Cats and dogs welcome for a fee
Sandman Signature Edmonton Downtown Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Sandman Signature Edmonton Downtown Hotel also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Edmonton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 30 per night)
  • Secured, covered parking on site (CAD 31.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 31.50 per night
  • Nearby parking fee: CAD 30 per night (328 ft away)
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2110 out of 3604 reviews
Rating 8 - Good. 877 out of 3604 reviews
Rating 6 - Okay. 346 out of 3604 reviews
Rating 4 - Poor. 176 out of 3604 reviews
Rating 2 - Terrible. 95 out of 3604 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracey, Outlook

Liked: Cleanliness, amenities, property conditions & facilities
The room was 5 star posh. Loved the pool but the stairs were a little hard to manage as i twisted my knee 2 days prior. Checkin and checkout were perfect. The hotel was close to everything. The area and Chop. Loved it all.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristian

Stayed 1 night in Dec 2025

2/10 Terrible

Cheri

Travelled with family
Disliked: Amenities, property conditions & facilities
The parking at this hotel is absolutely terrible. The room wasn’t very clean, hair in the sink and on the bathroom counter when we arrived. The staff also aren’t overly friendly. The hotel is very run down and isn’t worth close to the price they charge for a stay. Very disappointed and won’t ever be back. I used to stay here all the time but it’s now a nightmare.
Stayed 1 night in Dec 2025

10/10 Excellent

Kajari

Stayed 1 night in Dec 2025

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. The room was clean. Had a great stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Henriette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy parking. Convenient
Stayed 1 night in Dec 2025

10/10 Excellent

Kelly jo

Travelled with family, Travelled with pets
Room was nice and clean Front desk staff, very helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities
Stayed here after a nice dinner downtown and didn't disappoint, got a good black Friday deal on hotels so the very large room with a great downtown skyscraper view was less that 200 a night.
Stayed 1 night in Nov 2025

8/10 Good

Dustin

Stayed 1 night in Nov 2025

4/10 Poor

Komal

Liked: Cleanliness, property conditions & facilities
Dec 19, 2025. My stay was super disappointing. I’ve been to that location before and this time it was very bad. The tv and wifi in my room wasn’t working I tried everything and tried connecting the tv to my phone for a WHOLE HOUR and it didn’t work. After I decided to call the front desk staff and a guy picked up and was super rude over the phone and didnt help one and told me they didn’t have that problem with previous guest so it should work and was no help and told me he couldn’t help me. The bathroom tub was horrible the water doesn’t drain and makes a poodle while it showing. Horrible stay!
Stayed 1 night in Dec 2025

6/10 Okay

Ed

Travelled with partner
Liked: Amenities
Clean up lobby and front entrance. Hire security that isn't afraid to do their job and not just sit on the sofas on their phone.
Stayed 1 night in Dec 2025

10/10 Excellent

Adam

Stayed 1 night in Dec 2025

10/10 Excellent

JINU

Stayed 1 night in Dec 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Great stay clean and quite
Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, and staff was friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities
My wife and I stay at this hotel often it is very clean and comfortable and conveniently located through most of downtown amenities
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Stayed 2 nights in Dec 2025

10/10 Excellent

Robert, Camrose

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, Chop restaurant is nice, quiet and clean. Staff at checkin were helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Elise or Wayne

Stayed 2 nights in Dec 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,helpful staff. Close to venue we chose!
Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. The plus 15 indoor access all the way to Roger Place was great, didnt have to face the cold Edmonton winter weather.
Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
The room was clean but I do believe a refresh is in order
Stayed 2 nights in Dec 2025