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Sandman Signature Edmonton Downtown Hotel

3.5 star property
VIP Access

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Photo gallery for Sandman Signature Edmonton Downtown Hotel

Exterior
Lobby
Breakfast, lunch and dinner served
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Lobby lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
10235 - 101 Street, Edmonton, AB, T5J3E9
  • Place, Edmonton City Centre
    ‪1 min walk‬
  • Place, Rogers Place
    ‪3 min walk‬
  • Place, Edmonton Convention Centre
    ‪6 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(92 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

Grand Room, 1 King Bed (Deluxe, Middle Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

Premium Room, 1 King Bed (Top Floors)

8.8 out of 10
Excellent
(45 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(39 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Middle Floors)

8.6 out of 10
Excellent
(28 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds (Top Floors)

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Double Beds (Top Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Double Beds (Top Floors)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

Grand Room, 1 King Bed (Premium, Top Floors)

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Middle Floors)

9.0 out of 10
Wonderful
(53 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Middle Floors)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Middle Floors)

8.8 out of 10
Excellent
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Express Edmonton Downtown by IHG
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.2 out of 5, Very good, 1,092 reviews
The price is €86
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Edmonton Downtown by IHG

About this property

Sandman Signature Edmonton Downtown Hotel

Hotel connected to a shopping center in Edmonton with an indoor pool
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a hot tub are onsite.
Sandman Signature Edmonton Downtown Hotel offers 309 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Sandman Signature Edmonton Downtown Hotel's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Edmonton City Centre. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Edmonton City Centre and 6 minutes by foot from Rogers Place
  • Cats and dogs welcome for a fee
Sandman Signature Edmonton Downtown Hotel offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. The business-friendly Sandman Signature Edmonton Downtown Hotel also features a vending machine, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Edmonton hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CHOP Steakhouse and Bar - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (CAD 30 per night)
  • Secured, covered parking on site (CAD 31.50 per night)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • CHOP Steakhouse and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay), plus a one-time cleaning fee of CAD 30
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 31.50 per night
  • Nearby parking fee: CAD 30 per night (328 ft away)
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150.00 per stay) plus CAD 30 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Edmonton Sutton Place
Edmonton Sutton Place Hotel
Hotel Sutton Place
Hotel Sutton Place Edmonton
Sutton Place Edmonton
Sutton Place Edmonton Hotel
Sutton Place Hotel Edmonton
Sandman Signature Edmonton
The Sutton Place Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel
Sandman Signature Edmonton Downtown Hotel Edmonton
Sandman Signature Edmonton Downtown Hotel Hotel Edmonton

Sandman Signature Edmonton Downtown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2059 out of 3559 reviews
Rating 8 - Good. 869 out of 3559 reviews
Rating 6 - Okay. 347 out of 3559 reviews
Rating 4 - Poor. 183 out of 3559 reviews
Rating 2 - Terrible. 101 out of 3559 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Brian William

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful and accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All wonderful, doors to breakfast restaurant should be guest keyed locked so no unwanted visitors, we were having breakfast when 2 visitors entered on Nov 2. We're not told about breakfast on arrival.
Stayed 3 nights in Oct 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quick checkin.
Stayed 1 night in Nov 2025

10/10 Excellent

ANNAS

Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Good location, clean and spacious room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

8/10 Good

Frederick

Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN AND COMFORTABLE
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Stayed 1 night in Oct 2025

8/10 Good

Dawna

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

4/10 Poor

Thomas Paul

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The service was terrible as there cleaning staff is understaffed so no early check in or late checkout as they were preparing for new customers. I won't stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Cleanliness
Room was fine,it’s just all the drug attics out on the street which is horrendous.
Stayed 1 night in Nov 2025

10/10 Excellent

Coralea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff they were very helpful and kind, very clean and spacious rooms
Stayed 2 nights in Oct 2025

4/10 Poor

Marty

Stayed 1 night in Oct 2025

6/10 Okay

Bonnie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
we booked a two night stay at this hotel and it wasn't the greatest! our room was hardly cleaned; dust on the tv and bar fridge, the bar fridge also didn't close properly, there were cobwebs in the corners of the windows, the curtains were so sun bleached and the lock on the door was super janky. our sink didn't drain properly; we cleaned it ourselves and pulled a massive hairball out of it.. gross. the shower squealed so loudly and the faucet isn't secure either. there was a orange/pink earplug in the corner of the room as well; how does cleaning staff miss that?! apparently, bottled water is complimentary but we didnt find that out until the second night but like, why not have two or four bottles of water in the room UPON arrival?! Chop restaurant adds an automatic gratuity (almost 20%) to their room service order and then has the audacity to have a tip option .. LoL! we ordered steak bites and a sandwich and it was $66 .. wild. the staff member on nights was less than friendly and then we were charged parking for the two nights as well; any other hotel I have stayed at has FREE on site parking. the pillows were somewhat comfy, so there's that. I guess.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rod

Stayed 1 night in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2025