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TRU BY Hilton Edmonton Windermere

2.5 star property

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Photo gallery for TRU BY Hilton Edmonton Windermere

Free daily continental breakfast
Lobby
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, Cineplex Odeon Windermere Cinemas
    ‪14 min walk‬
  • Place, West Edmonton Mall
    ‪10 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(100 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

TRU BY Hilton Edmonton Windermere

Hotel with free parking, in the vicinity of South Edmonton Common
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at TRU BY Hilton Edmonton Windermere. During your stay, you'll be within walking distance of Currents of Windermere. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by car from South Edmonton Common and 12 minutes from Snow Valley Ski Club
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/game room, a front-desk safe, and an elevator. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 25.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 676 out of 1329 reviews
Rating 8 - Good. 351 out of 1329 reviews
Rating 6 - Okay. 150 out of 1329 reviews
Rating 4 - Poor. 77 out of 1329 reviews
Rating 2 - Terrible. 75 out of 1329 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Staff were very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were provided with a key that didnt work, staff satated the battery on room foor needs battery replacement, then eventually they provided us with a different room. Rooms are clean, however very very little amount of shampoo and soap for hannd washing in the bathroom like it wasnt filled in weeks. Breakfast pretty basic but we hoped for non dairy milk to be present, anf there was no daity free options at all .
Stayed 1 night in Oct 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
disappointed that there was no hot tube
Stayed 2 nights in Oct 2025

6/10 Okay

jung seon

Stayed 1 night in Oct 2025

10/10 Excellent

Felix

Stayed 1 night in Oct 2025

10/10 Excellent

Silas

Stayed 1 night in Oct 2025

6/10 Okay

Fredelle

Stayed 1 night in Oct 2025

10/10 Excellent

Donney

Stayed 1 night in Oct 2025

8/10 Good

Leela, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Good location with restaurants within a short drive. The only complaint I have is that there was no room cleaning for the 4 nights we stayed there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sherrie, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in south Edmonton. Clean, new, easy to access.
Stayed 1 night in Aug 2025

10/10 Excellent

Silas

Stayed 1 night in Oct 2025

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Nice comfy beds.
Stayed 1 night in Sep 2025

8/10 Good

Adrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Breakfast was basic, but had what you would want. Rooms are a little small (no microwave, no coffee maker/kettle, no closet) but clean, modern and in good condition. Overall a good stay, and would book again. Surrounding area is great surburb, with lots of shops/resturants within a 15min walk.
Stayed 7 nights in Oct 2025

8/10 Good

Marilyn

Liked: Staff & service, property conditions & facilities
Overall the hotel was very beautiful better than I had expected. The coffee bar was such a great idea. A few suggestions I would have for improvements are in the rooms themselves are Kleenex also in the bedrooms not just in the bathrooms. We were not a fan of the soap dispensers near the sink, although a great idea in the showers. Not having a proper desk area just a long counter. Hotel never supplied pens or any paper would also be another suggestion. These are just a few ideas to make your hotel to move to a 4-5 star rating. Even without my suggestions I would stay at your hotel again and again. Thank you for a wonderful, and enjoyed stay. Marilyn B
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool space
Stayed 1 night in Oct 2025

8/10 Good

Paul pui

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking good and easy.
Stayed 7 nights in Oct 2025

10/10 Excellent

Arnel

Stayed 2 nights in Oct 2025

10/10 Excellent

Dayana

Stayed 2 nights in Oct 2025

8/10 Good

Kathy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

R

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Second time staying here. The hotel is clean, service is great and free breakfast is a nice bonus. Please add granola and fresh fruit please!
Stayed 2 nights in Oct 2025

10/10 Excellent

Virginia

Stayed 4 nights in Aug 2025

8/10 Good

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Francis Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

harjot

Stayed 1 night in Oct 2025