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TRU BY Hilton Edmonton Windermere

2.5 star property

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Lobby
Room, 2 Queen Beds
Business centre

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪8 min walk‬
  • South Edmonton Common
    ‪7 min drive‬
  • West Edmonton Mall
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(91 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

7.6 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,016 reviews
The price is €78
includes taxes & fees
21 Sept - 22 Sept
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at TRU BY Hilton Edmonton Windermere. During your stay, you'll be within walking distance of Currents of Windermere. Enjoy features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from South Edmonton Common and 12 minutes from Snow Valley Ski Club
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business center. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/game room, a front-desk safe, and an elevator. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 25.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

Reviews

TRU BY Hilton Edmonton Windermere Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 588 out of 1182 reviews
Rating 8 - Good. 321 out of 1182 reviews
Rating 6 - Okay. 134 out of 1182 reviews
Rating 4 - Poor. 73 out of 1182 reviews
Rating 2 - Terrible. 66 out of 1182 reviews

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was no body wash in the shower Noisy surroundings could hear footsteps either above or in hall. No glasses of any kind in rooms. Bed protruding the mattress injury hazard. Nice to have a night stand on both sides of the bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Valeria

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Niyaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice and clean and location is perfect . New hotel and nice staff .
Stayed 6 nights in Jun 2025

10/10 Excellent

Philip, Taber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was happy with this hotel. My only issue was no coffee maker in the room. I might have been able to request one, but was too busy to make the attempt.
Stayed 2 nights in Jun 2025

4/10 Poor

Lorinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Smallest room ever with a king-sized bed. Windows do not open at all which maybe added to the stuffy feeling? No coffee maker in room - generally lobby was either out or cold. (Yes, coffee drinker here lol) Mini mini fridge. Ran out of soap and found out dispenser was beyond disgusting inside - shower and sink! Ending continental breakfast a bit later than 9 (even on the weekends?) would be nice. Have never seen such small and triangle shaped baggage carts: not fun even with not much! The pool table in the lobby was a nice touch though and exercise room had a great variety of equipment.
Stayed 3 nights in Jun 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was clean and comfortable. We found the room was very modern minimalist decor. We had a king size bed which was very comfortable in some ways it dominated the room,we would have appreciated a couple of chairs to sit on rather than the bed. The staff was friendly and always helpful. We would definitely stay at this hotel again.
Stayed 7 nights in Jun 2025

8/10 Good

Mona

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here before several times. It is a clean, quiet well maintained property.
Stayed 3 nights in Jun 2025

6/10 Okay

Mike

.
Stayed 2 nights in Apr 2025

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good location
Stayed 1 night in Jun 2025

10/10 Excellent

Kemuel

Stayed 3 nights in Jun 2025

8/10 Good

Abraham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge is big, pool table, nice interior design for relaxation.
Stayed 3 nights in Jun 2025

8/10 Good

Byungkok

Stayed 3 nights in Jun 2025

6/10 Okay

Andaylia

Liked: Cleanliness, amenities, property conditions & facilities
The property for the most part provided what was needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristof

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Eldred

Travelled with family
Liked: Cleanliness, property conditions & facilities
For that price is good But the breakfast had no sausage n i love sausage for breakfast lol
Stayed 1 night in Jun 2025

8/10 Good

Tara

Liked: Cleanliness, property conditions & facilities
Great newer clean hotel. Free breakfast was great. Parking lot was small and parking was tricky.
Stayed 1 night in Jun 2025

4/10 Poor

Richard

Travelled with family, Business traveller
Disliked: Amenities
people using pool that were not guests. room was very small breakfast was not good even compared to other hotel breakfasts no microwave or coffee maker or pencil and paper bare bones place
Stayed 2 nights in Jun 2025

8/10 Good

Tung Seng Terry

Travelled with family
Liked: Cleanliness
A little disappointed because the facility has no hot tub, otherwise it’s all good.
Stayed 4 nights in Jun 2025

10/10 Excellent

Donna

Stayed 2 nights in May 2025

10/10 Excellent

Jhanalyn Mye

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful stay! Very neat and tidy. I would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Adeel

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new and in good condition
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Chantelle

Stayed 2 nights in Jun 2025