West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Interior entrance
Free daily continental breakfast
Property amenity
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(146 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park, 2-minute walk to West Edmonton Mall
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Guests have great things to say about the proximity to shopping and the location
  • Just a 2-minute walk from West Edmonton Mall and 7 minutes by car from River Cree Casino
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 547 out of 1536 reviews
Rating 8 - Good. 460 out of 1536 reviews
Rating 6 - Okay. 279 out of 1536 reviews
Rating 4 - Poor. 141 out of 1536 reviews
Rating 2 - Terrible. 109 out of 1536 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqueline

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very convenient location. However, dogs barking all night from other rooms, pet friendly I guess is a plus - but not for those without pets. Beds were also very uncomfortable. Very good location and close to the bus station was the best thing about the property.
Stayed 3 nights in Oct 2025

6/10 Okay

Delores

No concerns
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great room clean close to the mall Very accommodating
Stayed 1 night in Oct 2025

8/10 Good

Randal J

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable clean room and right across from WEM
Stayed 1 night in Oct 2025

10/10 Excellent

Zinab

Stayed 1 night in Oct 2025

8/10 Good

ARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location (walking distance) is very convenient.
Stayed 1 night in Sep 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to West Ed. Lots of parking. Simple but great breakfast…. Appreciate the boiled eggs and coffee was great! Excellent front desk staff!
Stayed 1 night in Oct 2025

2/10 Terrible

Charisse

Stayed 1 night in Oct 2025

6/10 Okay

Marianne

Liked: Cleanliness
Disliked: Amenities
front staff good. room ok, dated. toilet was running but we didn’t complain. breakfast was less than i thought.
Stayed 1 night in Oct 2025

6/10 Okay

Jun Ru, calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continently close to WEM and price was right!
Stayed 1 night in Oct 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
If you need protein or fruit with breakfast, bring your own. The continental breakfast is basic, toast, pancakes, two different cold cereals, apple juice. But to have that included in the very reasonable nightly rate, it’s a good deal:) if you want HI Express, go pay another $50/night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Virna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable, friendly service
Stayed 2 nights in Oct 2025

6/10 Okay

Sara

Stayed 2 nights in Oct 2025

10/10 Excellent

Gord

Stayed 4 nights in Oct 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..Lots of noise from doors slamming and guests on phones in the hallways. Very limited breakfast choices especially fruit. Staff were friendly.
Stayed 3 nights in Oct 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served the purpose
Stayed 1 night in Oct 2025

2/10 Terrible

Morgan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel smelled pretty bad. Elevator was out of order. Our room looked pretty dated and like it had been used and abused, stained walls and paint chips along the baseboards. Breakfast was so lame, a bowl of hard boiled eggs, two kind of cereal, some bruised fruit and yogurt from a machine?? ew. We won’t be back, that’s for sure!
Stayed 1 night in Oct 2025

6/10 Okay

Todd

Travelled with partner
Liked: Cleanliness
Cold boiled eggs and cereal for breakfast.
Stayed 3 nights in Oct 2025

4/10 Poor

Jeremy

Travelled with family
Disliked: Staff & service
Extra damage deposit when checking in Could not understand the person at the counter
Stayed 1 night in Oct 2025

10/10 Excellent

Lee Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location
Stayed 1 night in Oct 2025

8/10 Good

Gayle

Travelled with partner
Liked: Cleanliness, staff & service
It was just fine ,nothing special. But not bad. Super close to WEM.. and Mesicorda hospital. Which is why we choose it.
Stayed 1 night in Oct 2025

6/10 Okay

Kelsey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We waited forever to check in even thought there was only 1 person ahead of us. By the time we got to the desk, the line up was to the door. They should have more staff on hand. They charge 10$ per day for underground parking. Every other hotel we stay at includes underground parking . It is convenient to west edmonton mall though
Stayed 1 night in Oct 2025

6/10 Okay

Mia Ann

Liked: Staff & service
Stayed 3 nights in Oct 2025