West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Free daily continental breakfast
Property amenity
Restaurant
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(142 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

West Edmonton Mall Inn

Family-friendly hotel with a water park and free breakfast
This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute walk from West Edmonton Mall and 13 minutes by car from Rogers Place
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 541 out of 1518 reviews
Rating 8 - Good. 457 out of 1518 reviews
Rating 6 - Okay. 274 out of 1518 reviews
Rating 4 - Poor. 138 out of 1518 reviews
Rating 2 - Terrible. 108 out of 1518 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sharda

Stayed 1 night in Sep 2025

8/10 Good

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the stay. 3 minute walk to West Ed Bourbon Street. Super convenient. Bed was really comfy. Would stay again
Stayed 1 night in Sep 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent desk staff and accommodation
Stayed 1 night in Sep 2025

10/10 Excellent

Raff

Stayed 1 night in Sep 2025

4/10 Poor

Chantell

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not the cleanest, walls had stains. Maybe time for an update.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Close to the West Edmonton Mall
Stayed 1 night in Sep 2025

10/10 Excellent

ody

Stayed 1 night in Sep 2025

10/10 Excellent

Marilyn

Stayed 4 nights in Sep 2025

6/10 Okay

Alicia

Travelled with partner
we stayed here for the excellent location. We were able to walk to the mall and enjoy some bevies without having to worry about getting an uber. Air conditioner in room is very old and would cut out on its own. Continental breakfast room is very small and very limited options- we attempted it one morning and after waiting we gave up and went to Denny’s. Staff was friendly enough. No major complaints it was an average stay with great location for why we visited.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

6/10 Okay

Maria Racquel

Stayed 1 night in Sep 2025

4/10 Poor

Darnelle

Stayed 1 night in Sep 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s nothing Gluten free for the breakfast which was disappointing.
Stayed 1 night in Sep 2025

8/10 Good

Shieldon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rates were affordable and walking distance from West Edmonton Mall.
Stayed 1 night in Sep 2025

10/10 Excellent

Alanna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was so kind and warming
Stayed 1 night in Sep 2025

8/10 Good

Jessie

Travelled with family
Liked: Staff & service, amenities
The staff were very helpful and nice. The room was nice, beds good, room was spacious and quiet. The hotel offered breakfast but really need to add a non dairy coffee cream option. Our view out of the hotel room window of a park beside the hotel which could have been really nice but had people sleeping on the grass and garbage scattered everywhere. The ice machine really needs to be cleaned out, we had gotten ice and when it started to melt there was a lot of stuff floating in the ice cubes and when we checked the machine there was a lot of mold in the bottom.
Stayed 3 nights in Sep 2025

2/10 Terrible

Thi Hong Hanh

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 1 night in Sep 2025

4/10 Poor

Maria Grethel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
nice staff
Stayed 1 night in Sep 2025

6/10 Okay

Dustin

Travelled with family
Disliked: Property conditions & facilities
Room smelt like animal urine..Hallways stunk/dirty. wifi was troublesome. Vending machines out of order. Should be a sub $100 hotel....
Stayed 1 night in Sep 2025

10/10 Excellent

Chatti

Stayed 2 nights in Sep 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Very limited breakfast options, breakfast room felt sterile and uninviting. Room was clean and staff were friendly. Building is older and showing wear, clean but could use updating.
Stayed 3 nights in Aug 2025

6/10 Okay

Gordon

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
room not clean
Stayed 1 night in Sep 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

4/10 Poor

ROMMEL

Stayed 2 nights in Sep 2025