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West Edmonton Mall Inn

2.0 star property

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Photo gallery for West Edmonton Mall Inn

Water park
Property amenity
Interior entrance
Free daily continental breakfast
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
17504 90 Ave Nw, Edmonton, AB, T5T6L6
  • Place, West Edmonton Mall
    ‪3 min walk‬
  • Place, Galaxyland
    ‪5 min walk‬
  • Place, Fantasyland
    ‪9 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(158 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

West Edmonton Mall Inn

This smoke-free hotel features a water park (surcharge), dry cleaning, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out, a lobby fireplace, and a front-desk safe are onsite.
West Edmonton Mall Inn offers 88 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of West Edmonton Mall Inn's great location. During your stay, you're just a quick walk from West Edmonton Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Splash around at the water park
  • Amenities include a front-desk safe, an elevator, and a lobby fireplace
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 2-minute walk from West Edmonton Mall and 10 minutes by foot from Fantasyland
  • Cats and dogs welcome for a fee (restrictions apply)
West Edmonton Mall Inn offers its guests a water park (surcharge). WiFi is free in public spaces. Free breakfast is served daily. The family-friendly West Edmonton Mall Inn also features a fireplace in the lobby, dry cleaning/laundry services, and express check-out. Self parking is free.

This Edmonton hotel is smoke free.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Bowling alley
  • Water park

Family friendly

  • Bowling alley
  • In-room refrigerator
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

West Edmonton Inn
West Edmonton Mall Inn Alberta
West Edmonton Mall Inn
West Edmonton Mall Hotel Edmonton
West Edmonton Mall Inn Hotel
West Edmonton Mall Inn Edmonton
West Edmonton Mall Inn Hotel Edmonton

West Edmonton Mall Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 548 out of 1545 reviews
Rating 8 - Good. 461 out of 1545 reviews
Rating 6 - Okay. 286 out of 1545 reviews
Rating 4 - Poor. 140 out of 1545 reviews
Rating 2 - Terrible. 110 out of 1545 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Candice

The shower was not functioning. Almost all the water continued to flow through the faucet instead of the shower head.
Stayed 1 night in Dec 2025

4/10 Poor

Clint

Liked: Property conditions & facilities
Disliked: Amenities
Noisy pipes, noisy room as upstairs stomping on floor. Found a bug in the bed. No gym available unless you book directly with the inn. Breakfast limited.
Stayed 3 nights in Dec 2025

8/10 Good

Joseph

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room. Friendly & helpful staff. Great overall average price per night. Complimentary breakfast was a bit basic.
Stayed 4 nights in Dec 2025

8/10 Good

Joseph

Stayed 1 night in Dec 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice room, would stay again.
Stayed 5 nights in Dec 2025

8/10 Good

Coralea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Things were good. I will book again in the future.
Stayed 1 night in Dec 2025

6/10 Okay

Kaylyn and Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was okay, the bed was uncomfortable and pretty hard so not a great sleep. The distance to the mall was amazing but.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marcella

Stayed 1 night in Nov 2025

6/10 Okay

Kathleen

Stayed 1 night in Dec 2025

10/10 Excellent

Dean, Castor

Stayed 1 night in Nov 2025

8/10 Good

Cory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A little dated, but clean rooms. Very convenient for the West Edmonton Mall.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brenda

Stayed 1 night in Dec 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Nov 2025

4/10 Poor

Madison

Disliked: Amenities
I booked two queen beds, was given two double beds. No hot water in shower. Bathroom taps barely worked.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dominique

Stayed 2 nights in Dec 2025

6/10 Okay

Melissa

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
The room was large and spacious, however there was a strong odor in the room that was pf possibly chemical and urine, as this room was designed for wheelchair users it felt like the bathroom couod have used a more thorough clean
Stayed 1 night in Dec 2025

10/10 Excellent

Alysha

Stayed 1 night in Dec 2025

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice firm mattress, no sagging and same with the pillows. Very comfortable bed.
Stayed 1 night in Nov 2025

6/10 Okay

Carol

Travelled with partner
Disliked: Amenities, property conditions & facilities
Yes it was good just gently used.
Stayed 1 night in Nov 2025

10/10 Excellent

EDWARD, LA RONGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not nice hotel friendly staff and the mall just across the street
Stayed 2 nights in Oct 2025

8/10 Good

Twila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and it’s close to the west Edmonton mall.
Stayed 1 night in Nov 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly and helpful. Room spotless. Continental breakfast was very good. Was nice to have a coffee maker in your room. Always had fresh coffee when you wanted a cup.
Stayed 4 nights in Nov 2025

10/10 Excellent

Glenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price for the closeness to West Edmonton Mall.
Stayed 2 nights in Nov 2025

8/10 Good

Jackeira

Stayed 1 night in Nov 2025