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Unique Suites Hotel

2.5 star property

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Photo gallery for Unique Suites Hotel

Lounge
Bar (on property)
Lobby
Lounge
Outdoor dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
920 W Lincoln Ave, Charleston, IL, 61920
  • Place, Lantz Arena
    ‪2 min drive‬
  • Place, Tarble Arts Center
    ‪4 min drive‬
  • Place, Eastern Illinois University
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(34 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Unique Suites Hotel

A fitness center, a seasonal outdoor pool, and conference space are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, express check-out, and wedding services. Housekeeping is available on request.
Unique Suites Hotel offers 77 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Unique Suites Hotel. During your stay, you'll be within walking distance of Eastern Illinois University. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, conference space, and laundry facilities
  • Onsite recreation includes a gym
  • 1.2 mi (2 km) from Eastern Illinois University and 22.2 mi (35.7 km) from Lake Shelbyville
Unique Suites Hotel offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 4224 square feet (392 square meters) and includes conference space. The business-friendly Unique Suites Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Charleston hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,224 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (6:30 AM - 11:00 PM) and Friday - Saturday (6:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone 30 minutes prior to arrival to arrange check-in.

Renovations and closures

The following facilities will be closed during April, November, December, January, February, and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 6:30 AM - 11:00 PM
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Unique Hotel Suites
Unique Suites
Unique Suites Charleston
Unique Suites Hotel
Unique Suites Hotel Charleston
Worthington Hotel Charleston
Unique Hotel Charleston
Unique Suites Hotel Hotel
Unique Suites Hotel Charleston
Unique Suites Hotel Hotel Charleston

Unique Suites Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 335 out of 746 reviews
Rating 8 - Good. 250 out of 746 reviews
Rating 6 - Okay. 90 out of 746 reviews
Rating 4 - Poor. 45 out of 746 reviews
Rating 2 - Terrible. 26 out of 746 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

June

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty, Mirror dirty, light shades broken, most outlets did not work, leftover toiletries from the last traveler. Hotel is for sale and they are letting it fall apart. Do not stay.
Stayed 1 night in Jan 2026

4/10 Poor

Michael

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Room was unheated when we arrived and it was 10 degrees outside. Took all night for the room to heat up reasonably. No continental breakfast was available, contrary to booking details an website.
Stayed 1 night in Feb 2026

4/10 Poor

Greg, Austin

Disliked: Cleanliness, amenities
Website says breakfast in restaurant but on first morning they just had bagels in the restaurant and on second morning (a Saturday) the restaurant was closed and there was clear plastic bin on the check in counter with some type of bread. Room was what you would expect from an older Super 8 or similar. Bed cover had brown stain as did box spring skirting. When my key stopped working on day 2, no one was at the front desk and I waited 6-7 minutes from someone to come after calling and ringing bell. You know what you are getting with a Days Inn or Super 8 or similar but this places tries to dress it up from the street view but the back is just a super budget motel with a restaurant that appears to be a side hobby.
Stayed 2 nights in Jan 2026

6/10 Okay

Dennis, peoria

Stayed 1 night in Jan 2026

4/10 Poor

Michelle

Stayed 3 nights in Jan 2026

4/10 Poor

Beth

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in bathroom, hole in wall, broken desk chair and lamp, stain on comforter, and outdoor chairs in front of rooms like people live her all the time. Did not feel the safest. Now I know why I had to sign a no refund contract when we checked in. The lobby was gorgeous, the rooms…not so much.
Stayed 1 night in Jan 2026

6/10 Okay

Troy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first thing we saw when opening the door was a roach crawling on the side of the bed. The coffee maker still had an old coffee filter inside and not a single cup in the room.
Stayed 2 nights in Dec 2025

2/10 Terrible

Marilyn

Disliked: Cleanliness, amenities
Room smelled like cigarettes Coat rack was broke
Stayed 1 night in Dec 2025

10/10 Excellent

Denzel

Room was very nice, a few light bulbs needed to be changed, but the room was clean and easy parking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Staff polite and friendly. Room was clean. Only complaint I had was they didn't have any USB ports to use so you definitely have to have a plug in charger to charge phones and other electronics.
Stayed 1 night in Dec 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities
It is technically a Motel not Hotel as advertised. The room was in need of an update. It smelled and walls were dirty and needed painting.
Stayed 2 nights in Dec 2025

4/10 Poor

Kimberlee

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had to wait a few minutes for staff to arrive at front desk but he was very kind. When entering our room, I was instantly disappointed in the stench - smoke/dampness/pet. I contacted front desk and he offered to come “spray” the room. I asked if he had another room available that didn’t smell like that, and he apologized and said he did not. The chair in the room was so icky, I didn’t even sit on it to take off my shoes. It looked as if someone had sprinkled carpet freshener on it while damp. I chose this hotel because it had the highest star rating in Charleston Illinois, but I’m not sure if those stars were accumulated during previous ownership, or if the other hotels in town are just that much worse. Definitely would not stay here again.
Stayed 1 night in Dec 2025

4/10 Poor

Matthew

Disliked: Cleanliness
Dust and spider webs in our deluxe room. Switched to another room with pubes in the bathroom
Stayed 1 night in Aug 2025

8/10 Good

Eunice

Stayed 4 nights in Aug 2025

10/10 Excellent

Tanya, San Diego

Stayed 3 nights in Oct 2025

10/10 Excellent

brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Good clean room. Staff wasn't intrusive. Enjoy the exterior door room access. Attended business mtg that day and facility for it was comfortable. One small note, and a very small one, I killed two small cockroaches in my room so managers might want to address that.
Stayed 1 night in Nov 2025

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, amenities
Horrible doesn’t begin to describe it. The only good thing I have to say is we didn’t see any bugs. To start off, the room keys did not work consistently, requiring one of us to traipse back to the check in desk twice in a 19 hour stay. The room was 60 degrees when we arrived. The door would not lock unless you slammed or pulled it. There was dirt in the corners of the floor and, to top it off, the floor of the shower was streaked black with dirt that looked as if no one even tried hard to clean it. Do yourself a favor and buy a tent and sleep outside before staying here.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room they gave me was smelly then they gave me a second room on the second floor 225 where the lights wasn’t working and then I tripped up the stairs with the stairs is broken outside as you go in before getting into the room, I reported it to the desk so I can get a cancellation of my stay because they also put me away in the back in the back of the hotel, where there was no cars it looked deserving. Everybody else was booked in front of the hotel so that was a major red flag to me, as well as tripping over the broken stairs.
Stayed 1 night in Nov 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

kevin

Liked: Cleanliness, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Oct 2025

8/10 Good

Charita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is always our favorite place to stay when we visit
Stayed 3 nights in Nov 2025

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Amenities
First, they wanted to charge me for checking in half an hour early. Second, they did not replace the hair dryer that I had reported as non-working. Third, I had a random knock on my door from a staff member "just checking in" during the evening. And finally, they knocked on my door at 10:20am asking if I was checking out (when check out wasn't until 11). Will not stay there again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Aimee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room got mixed up, changed my reservation last minute, paid for it and when I arrived I was told to pay again and that I was already checked in when I wasn’t.
Stayed 2 nights in Oct 2025

2/10 Terrible

Marianne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They told us they didn’t have the room that we booked with two beds, they also said that we were not booked in until November 3 contrary to what the confirmation paper said that I had. The room is not well taken care of at all dirt on the inside of the door, neglected furnishings and rug. I would never stay here again and only had to stay cause there was no other place available in town.
Stayed 1 night in Nov 2025