"I would not stay at the Herod Hotel again. Staff were not approachable. I had to breakfast alone as my mum is bad on her legs. I felt very uncomfortab ... " More
6 Apr 2018 by Sandra Nahoum
Dear Susan, Thank you for talking the time to write this review. Guest feedback is extremely important to us as it helps us improve. I have forwarded your comments to the managers and I'm confident you will feel the difference on your next stay. Hope welcoming you back soon. Best regards, Sandra Nahoum Guest Relations Manager
5 Jan 2019 by SANDRANAHOUM
Dear Guest, I am sorry to read that on this occasion, your visit did not meet your expectations. Perhaps on a possible future visit to Eilat you would reconsider staying with us again and we could show you that we really can do better. Sincerely, Sandra Nahoum Guest Relations Manager