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Best Inn & Suites

2.0 star property

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Photo gallery for Best Inn & Suites

Reception
Free WiFi
Free WiFi
Exterior
Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1274 Oakdale Ave, El Cajon, CA, 92021
  • Place, Wells Dog Park
    ‪10 min walk‬
  • Place, The Magnolia
    ‪3 min drive‬
  • Place, Superior Court East County Division
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Free WiFi

Basic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Free WiFi

Basic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Double Beds

Free WiFi

Basic Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Basic Room, 2 Double Beds

Free WiFi

Basic Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Studio Suite

Free WiFi

Family Studio Suite

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

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About this property

Best Inn & Suites

Hotel in El Cajon with a seasonal outdoor pool and a 24-hour front desk
Along with a seasonal outdoor pool, this hotel has a 24-hour front desk and free self parking. WiFi in public areas is free.
Best Inn & Suites offers 32 accommodations. This El Cajon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Best Inn & Suites, you'll be within walking distance of Art World Western Heritage Gallery. You'll find features like free WiFi in public areas and free self parking, plus a seasonal outdoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • RV/bus/truck parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • 12 minutes by car from San Diego State University and 14 minutes from Sycuan Casino
  • Cats and dogs welcome for a fee
Best Inn & Suites offers its guests a seasonal outdoor pool. Public spaces have free WiFi. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in September.

Property is also known as

Best Inn & Suites Hotel
Best Inn & Suites El Cajon
Best Inn & Suites Hotel El Cajon

Best Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 44 out of 116 reviews
Rating 8 - Good. 7 out of 116 reviews
Rating 6 - Okay. 8 out of 116 reviews
Rating 4 - Poor. 15 out of 116 reviews
Rating 2 - Terrible. 42 out of 116 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Rachell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are disgusting, boogers and greasy fingerprints are on walls, the curtains smell like smoke and urine there are holes in the walls, the worst part is the cockroaches were unbelievable, i left with bugs in my belongings! The front desk staff was rude and made paying with my hotel app difficult, would NOT recommend this hotel to anybody
Stayed 1 night in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice for a quiet night out.
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible cleanliness

Im not happy with this place, ive stayed here on many occasions, the price is good and the best thing they have going is no deposit... Besides that u would think they would get better but instead its gotten worse:the housekeeping sucks they dont clean that good at all, there are boogers and blood marks on the walls, clothes left in the drawers from the people that stayed before me and the worst part is there are ALOT of cockroaches everywhere, turn the lights off wen they come back on theres bugs everywere, very disappointed 😞
Stayed 1 night in Sep 2025

4/10 Poor

Ernst

Stayed 1 night in Aug 2025

10/10 Excellent

Tania

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Jayme

Stayed 2 nights in Jul 2025

8/10 Good

Leslie

Liked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

ANMAR

Disliked: Property conditions & facilities
Very, very bad hotels
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Stayed 1 night in Aug 2025

2/10 Terrible

Susana

Disliked: Cleanliness, staff & service, property conditions & facilities
This was absolutely dirty. There were roaches and the bathroom curtain was filthy. The floors were so dusty and dirty my feet were black walking from the bathroom to the bedroom. Bed was surprisingly comfortable. But will never stay at this place.
Stayed 1 night in Aug 2025

4/10 Poor

Luis

Stayed 1 night in Aug 2025

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower took a long time to heat up. Place was pretty dirty but cheapest in San Diego that night… I got bit by some kind of bug too when I was sleeping in the bed…
Stayed 1 night in Aug 2025

2/10 Terrible

Jose

Stayed 1 night in Jul 2025

8/10 Good

Ashley

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked after was in room for 5 Min
Stayed 1 night in Jul 2025

2/10 Terrible

Seb

The room has very bad smell and also the walls and other things was very dirty I don’t recommend for others
Stayed 1 night in Jul 2025

2/10 Terrible

Katelyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont do it , horrible rooms and bad service absolutely not !!!
Stayed 1 night in Jul 2025

4/10 Poor

Florentino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roach Motel

Dirty, needs to be painted, saw a few roaches, alive and dead. Bad smell in the room of cigarettes. Small window AC didn't cool the room. Large homeless population in the area and on the property. Noisy all night. No hair dryer, no iron.
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Disliked: Cleanliness

Staff helpfull but cleanliness sux

The room was horrible as far as interior decorating, the walls were dirty with fingerprints and other gross bodily fluids, the toilet seat was dirty with pube-hair, i saw blood smeared on bathroom wall, there was an occasional cockroach scurrying about... The towels were dingy and an offwhite color along with the sheets, the customer svc at the front desk was good, nice people, very helpful at all times day or night
Stayed 1 night in Jul 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
They wouldn’t take care of the bugs in both rooms I tried. I ended up leaving I did not feel safe as a solo traveler here DONT RISK IT
Stayed 2 nights in Jul 2025

4/10 Poor

Tiana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will never book a room here again first room had crumbs in the bed bedding not clean facility looks nothing like pictures online it was the worst stay at any hotel ive ever stayed
Stayed 2 nights in Jul 2025

4/10 Poor

Robert

Disliked: Amenities
Very rundown. Paint is cheap. Walls dirty , even the towels were dirty. So I left early.
Stayed 1 night in Jul 2025