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Relax Inn And Suites

2.0 star property

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Photo gallery for Relax Inn And Suites

Front of property
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
In-room safe, desk, iron/ironing board, bed sheets
Outdoor pool
In-room safe, desk, iron/ironing board, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
1220 W Main St, El Cajon, CA, 92020
  • Place, Parkway Plaza
    ‪2 min drive‬
  • Place, The Magnolia
    ‪2 min drive‬
  • Place, Superior Court East County Division
    ‪2 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, bed sheets

Basic Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Relax Inn And Suites

Suburban motel with a 24-hour front desk and an outdoor pool
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this motel. Self parking is free.
Relax Inn And Suites offers 38 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Premium cable television is provided. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Relax Inn And Suites, you'll be within walking distance of Parkway Plaza. You'll find features like free self parking, plus an outdoor pool and laundry facilities.
  • Free self parking
  • Enjoy American cuisine while dining at Dennys
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities
  • 14 minutes by car from Hotel Circle and 14 minutes from Balboa Park
Relax Inn And Suites offers its guests an outdoor pool and laundry facilities. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this El Cajon motel.

Dennys - This restaurant specializes in American cuisine.

Property amenities

Parking and transport

  • Free self parking on site

Restaurants on site

  • Dennys

Things to do

  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Relax Inn And Suites.

Property is also known as

Relax El Cajon
Relax Inn El Cajon
Relax Hotel El Cajon
Relax Motel El Cajon
Relax Inn And Suites Motel
Relax Inn And Suites El Cajon
Relax Inn And Suites Motel El Cajon

Reviews

Relax Inn And Suites Reviews

5.8

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness
Rating 10 - Excellent. 72 out of 344 reviews
Rating 8 - Good. 61 out of 344 reviews
Rating 6 - Okay. 51 out of 344 reviews
Rating 4 - Poor. 56 out of 344 reviews
Rating 2 - Terrible. 104 out of 344 reviews

Reviews

2/10 Terrible

Miguel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable
Stayed 1 night in Sep 2025

10/10 Excellent

Haroon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

2/10 Terrible

Cindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was filthy. Dirty walls. Molded ceiling. Heavily stained towels. Debris on the bed that comes with heavy stains. Upon finally laying down, the bed still had most from body heat. Roaches. Staff are very unwelcoming and unprofessional. The whole facility is more than run down.
Stayed 1 night in Aug 2025

2/10 Terrible

Abdellah

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Dirty and insects in the room
Stayed 1 night in Aug 2025

2/10 Terrible

Veronica

Stayed 2 nights in Jul 2025

2/10 Terrible

Veronica

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely rude and combative about everything. Every day they change the rules on pricing. You will not find any amount of professionalism or courtesy here. Turn back now! You have been warned.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave and fridge in room was great
Stayed 1 night in Aug 2025

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Relax Inn & Suites On August 6, I booked at your property. The room’s condition was unacceptable and posed a health hazard, including: • Holes in the bedding • Live roaches present • General uncleanliness and unsafe conditions It was not fit for occupancy and was forced to secure alternate lodging.
Stayed 4 nights in Aug 2025

2/10 Terrible

Cherith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my fault for not reading reviews prior to booking. But...do NOT stay here. As a woman traveling alone with her teenage daughter, I did not feel safe here. The room smelled absolutely horrible. The bed cover had holes throughout the blanket. The door locks seemed flimsy. Everything looked dingy. The air conditioner didn't work. To their credit they offered to give me another room, but I did not want to stay. I was unable to get a refund due to the non-refundable policy that was listed when booking. Kudos to Expedia though - they did advocate for me to see if I could get anything back.
Stayed 2 nights in Aug 2025

4/10 Poor

Efrat

Disliked: Cleanliness, property conditions & facilities
didn't like
Stayed 1 night in Aug 2025

2/10 Terrible

Knowledge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for.

The room was dirty and outdated. The ceiling was leaking and had mold. I complained and they refused to move my room.
Stayed 4 nights in Jul 2025

2/10 Terrible

David

Not what I expected, lower end quality
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities

Such a Disappointment/Especially for the high pric

Worst thing was there no coffee maker even tho Hotels.com says there was. We had to go down the street to get coffee (they don't serve any). We should get a refund or credit because of this. Please contact me. The room needs a lot of work. Toilet seat cover did not fit the toilet. Light bulb was out & kitchen area had no light and no light fixture. Couldn't put anything in freezer - needed defrosting. I asked for an extra towel and washcloth. They would only give me 1 washcloth because we already had 2 towels & 1 washcloth.
Stayed 1 night in Jul 2025

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
Not like pictures
Stayed 2 nights in Jul 2025

10/10 Excellent

Pierre

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I liked the close proximity to the freeway
Stayed 2 nights in Jul 2025

10/10 Excellent

Reny

Nice
Stayed 1 night in Jul 2025

2/10 Terrible

Janice

Stayed 1 night in Jul 2025

10/10 Excellent

melissa

Stayed 1 night in Jul 2025

2/10 Terrible

Nora

Disliked: Cleanliness, staff & service, property conditions & facilities
Cockroaches everywhere. very disgusting
Stayed 1 night in Jul 2025

2/10 Terrible

Nora

Travelled with partner
Disliked: Amenities
The 1st room was infested with cockroaches. the 2nd room wasnt sanitary. No towels. and a few cockroaches. I will never stay there again. It was really disgusting. I would of left but I was really tired and I had walked to the office 4 times.
Stayed 1 night in Jul 2025

2/10 Terrible

Joshua

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches everywhere
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

matthew

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have videos of cockroaches running around the room. The manager was rude and wouldn’t even talk to us. Asked for a refund and he called the police on us.
Cockroaches
Stayed 1 night in Jul 2025