Hostería El Puma

3.0 star property

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Photo gallery for Hostería El Puma

Living area
Living area
Restaurant
Premium Double or Twin Room | Terrace/patio
Standard Double or Twin Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
LIONEL TERRAY 212, El Chalten, 9301
  • Place, Los Glaciares National Park
    ‪1 min walk‬
  • Place, Capilla de los Escaladores
    ‪12 min walk‬
  • Place, El Chaltén Welcome Sign
    ‪14 min walk‬

Room options

Standard Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Single Beds

Premium Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hostería El Puma

Along with a bar/lounge, this smoke-free guesthouse has a coffee shop/cafe and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a library, a garden, and a lobby fireplace are onsite.
Hostería El Puma offers 12 accommodations with safes and complimentary toiletries. Beds feature premium bedding. This El Chalten guesthouse provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste. Housekeeping is offered daily and hair dryers can be requested.
During your stay at Hostería El Puma, you're just a quick walk from Los Glaciares National Park. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, Library, and a lobby fireplace
  • Steps from Los Glaciares National Park and 11 minutes by foot from Laguna Capri
  • Local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Hostería El Puma also features a library, a garden, and concierge services.

This 3-star El Chalten guesthouse is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library

Family friendly

  • Mini-fridge

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Mini-fridge
  • Room service

More

  • Connecting rooms available
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 24 2026 to October 27 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the guesthouse will make every effort to minimize noise and disturbance.

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hostería El Puma El Chalten
Hosteria El Puma Hotel El Chalten
Hosteria El Puma Hotel
Hosteria El Puma El Chalten
Hostería El Puma Guesthouse El Chalten
Hostería El Puma
Hosteria El Puma B&B El Chalten
Hosteria El Puma B&B
Hosteria El Puma Hostel El Chalten
Hosteria El Puma Hostel
Hostería El Puma Guesthouse
Hosteria El Puma
Hostería El Puma Guesthouse
Hostería El Puma El Chalten
Hostería El Puma Guesthouse El Chalten

Hostería El Puma Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 95 reviews
Rating 8 - Good. 13 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 2 out of 95 reviews
Rating 2 - Terrible. 2 out of 95 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ann-Clore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Gorgeous, spacious rooms. Each room has a sitting area and outdoor deck. You can easily walk to everywhere in town. Once you park your car you can go to all trailheads by foot. Highly recommend! Maximus is incredible. He works the front desk and the restaurant. He is incredibly kind, hospitable, welcoming, and knowledgeable. Fabulous property representative!
We stayed in three of these rooms.
The spacious modern room.
Outside of the hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adalgisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay at this hotel. The staff are super friendly, efficient and very helpful. The bed was very comfortable and the room was clean. The buffet breakfast was vey good and had made to order eggs. We had dinner in the restaurant twice and enjoyed it both times. We would definitely stay here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant is good but we highly recommend having Argentinian /EL Chaltén local cuisine / better mastering the cuisine of the region that goes with the cost ambiance than trying to offer some modern/international cuisine that does not execute it well. Even for Argentinian it will work better.
Stayed 2 nights in Dec 2025

10/10 Excellent

Samantha

Stayed 2 nights in Dec 2025

10/10 Excellent

Austin Sage

Beautiful place with a great location for quick access to the mountains.
Stayed 2 nights in Oct 2025

10/10 Excellent

Niv

Stayed 3 nights in Oct 2025

8/10 Good

Sohyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable but over priced.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, and staff!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Travelled with partner
Very convenient location for hiking
Stayed 5 nights in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very nice. Excellent linens. Comfy fire. Good breakfast. Staff is outstanding!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Puma was an excellent stay for our adventures around El Chalten. The room was comfortable, food was delicious, and staff were kind and helpful. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

George

Travelled with family
Liked: Property conditions & facilities
Lovely hostería. Very nice beds and linens. It’s great to have a restaurant on site. Nice decor and responsive staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Janet

Travelled with family
Staff was very friendly and helpful. Our room for 3 was spacious, clean and comfortable
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruce

Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax after a long day of hiking. Georgina was very friendly, attentive and we really appreciated all her advice on hikes and restaurants.
Stayed 2 nights in Feb 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

overcharged

It showed a price of $743.79 when I booked, but I was actually charged $823.81 at check-in. They blamed it on the exchange rate, but this didn't happen with any of my other bookings in Argentina.
Stayed 3 nights in Nov 2023

10/10 Excellent

Cale, Seattle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was much greater than I could have asked for. Every service was top notch. I’d gladly stay at El Puma again!
Stayed 5 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unhelpful staff for the high cost

The hotel staff was extremely unhelpful and sometimes rude. The two women working the front desk seemed annoyed whenever we asked them simple questions. They also charged us more than what we booked for. They said it was the law and that we’d get a refund on our credit card but it hasn’t worked like that at any other hotel in Argentina. The hotel is clean / located in a good spot. After walking around El Chalten and seeing other hotels / hostels, I wish I had gone with a more affordable option because everything in town was pretty comparable in quality.
Stayed 2 nights in Nov 2023

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay - beautifully appointed and comfortable rooms, delicious boxed lunch, and kind, warm service all around!
Stayed 2 nights in Feb 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place to stay

The rooms were clean and comfortable and the food was great as well. We particularly loved the staff who was so friendly and helpful. Would definitely stay again!
Stayed 2 nights in Jan 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to stay again

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property just off the main street - very walkable to the main hiking trails. The Premium room was brand new with modern furnishings and was very comfortable. Breakfast was great and the staff was extremely friendly and knowledgeable.