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Best Western Plus El Paso Airport Hotel & Conference Center

3.0 star property

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Photo gallery for Best Western Plus El Paso Airport Hotel & Conference Center

Indoor pool, outdoor pool
Reception
Bar (on property)
Exterior
Premium bedding, individually furnished, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
6655 Gateway Boulevard W, El Paso, TX, 79925
  • Place, Cielo Vista Mall
    ‪17 min walk‬
  • Place, Bassett Place
    ‪2 min drive‬
  • Place, The Fountains at Farah
    ‪2 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (2nd Floor)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (2nd Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (2nd Floor;Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (2nd Floor;Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave (Larger Room;with Sofabed)

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator & Microwave (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Standard Room, 2 Double Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave (2nd Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave (2nd Floor;Larger Room;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

2 Double Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

Accessible-2 Double, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 4

1 King Bed, Non-Smoking, Balcony, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Larger 1 King Bed And Sofabed Room With Balcony Wifi Microwave Refrigerator Non Smoking

  • Sleeps 2

Larger 1 King Bed And Sofabed Room Second Floor Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 2

Concierge Level Oversized King Room with Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Sofabed, Work Desk, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Larger 1 King Bed And Sofabed Room With Balcony-Second Floor Microwave Refrigerator Non Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Work Desk, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 2

Accessible-2 Double, Mobility Accessible, Communication Assistance, Roll In Shower, Work Desk, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 4

1 King Bed Second Floor / Wifi Microwave Refrigerator Working Desk Non Smoking

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking (2nd Floor;Larger Room;with Sofabed)

  • Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • Sleeps 2

Standard King Room With Balcony-Non-Smoking

  • Sleeps 2

Accessible Standard King Room Non-Smoking

  • Sleeps 2

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

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About this property

Best Western Plus El Paso Airport Hotel & Conference Center

An indoor pool, an outdoor pool, and a nightclub are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a 24-hour business center are onsite.
Best Western Plus El Paso Airport Hotel & Conference Center offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Best Western Plus El Paso Airport Hotel & Conference Center. During your stay, you'll be within walking distance of Cinemark Cielo Vista Mall 14. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • 9 minutes by car from Fort Bliss and 10 minutes from Paso del Norte International Bridge
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Best Western Plus El Paso Airport Hotel & Conference Center offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a 24-hour fitness center. You can enjoy a drink at the pool bar. Business amenities include a 24-hour business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A nightclub, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus El Paso Airport Hotel & Conference Center. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This 3-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 0.01 per person
  • A poolside bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 0.01 per person
  • Pet fee: USD 40.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Plus El Paso Airport Hotel & Conference Center offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open October 15 and close December 31.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn El Paso Airport I-10
Holiday Inn Hotel El Paso Airport I-10
Best Western Plus El Paso Airport Hotel
Best Western Plus El Paso Airport
Best Western Plus El Paso Airport Hotel
Best Western Plus El Paso Airport
Plus Paso & Conference Center
Best Western Plus El Paso Airport Hotel Conference Center
Holiday Inn El Paso Airport I 10
Best Western Plus Hotel
Best Western Plus
Best Plus El Paso Airport

Best Western Plus El Paso Airport Hotel & Conference Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 112 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Brian

Stayed 3 nights in Dec 2025

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Delbert

No Airport shuttle after customer service said they were 24/7
Stayed 1 night in Dec 2025

2/10 Terrible

Debra

Travelled with family
Disliked: Amenities, property conditions & facilities
The room was disgusting. The sink was backed up from a disposable razor jammed in it. The shower head was broken & there were long black hairs all over the inside of the shower. No hot water in shower. Because the room was so dirty we chose not to eat our complimentary breakfast there. Also breakfast doesn’t start till 7 which makes it impossible to leaving early to hit the road.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

6/10 Okay

Victor

Stayed 1 night in Dec 2025

2/10 Terrible

Roberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room neglected, old furniture, super bad breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

2/10 Terrible

brian

Business traveller
The heat didn’t work so room temperature was 64 degrees.
Stayed 1 night in Dec 2025

10/10 Excellent

Annie

Travelled with family
Liked: Staff & service, amenities
Staff went above the call of duty. Breakfast was very good for my dietary needs.
Stayed 1 night in Nov 2025

8/10 Good

Guy L

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
thanks
Stayed 3 nights in Nov 2025

6/10 Okay

Marianne

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Main issue was that the concierge wouldn't let us check in 30min before 3pm when the hotel had plenty of rooms available. I would understand if it was all booked but we just needed to put out luggage away while we went out for a sunset at white sands. We even checked out early in the morning, what did you have to lose on 30min early check in?
Stayed 1 night in Nov 2025

4/10 Poor

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was so dirty. The floors were disgusting. The carpet throughout the hotel was nasty. The AC in my room didn’t work. Would not stay again.
Stayed 1 night in Nov 2025

8/10 Good

Rebecca, Guatay

Liked: Cleanliness
The room was very clean, with crisp white linens & towels. However, the sheets, comforter & towels had a heavy bleach odor. The bed was very comfortable, & loved the pillows. The hotel in general needs a general facelift. It’s seen better days, & a fresh coat of paint with new hall carpet would give the whole appearance at least another star, maybe 2. Location was very convenient, on the frontage road just off the freeway. There are dining options close by, but I didn’t venture out after arriving. Went straight to bed & although my room faced the freeway, it was surprisingly quiet. Only sleep interruption was the next door guest kept slamming the door thru the night. Don’t understand people who do that. The thermostat was set at a great temp. Not too cold, not too warm. I personally appreciated that. Nice & comfy upon entering the room. Overall, I’d stay here again.
Stayed 1 night in Nov 2025

2/10 Terrible

Debra

Travelled with family
Disliked: Amenities
The breakfast was always cold. Stayed 8 nights and each morning cold same old breakfast . Yogurt machine was down for two days straight ( no yogurt in it). The male worker there watched you like a hawk on what you were serving yourself. Everyday eggs and sausage. old fruit apple and Melon. Vestal tasted
Stayed 7 nights in Nov 2025

8/10 Good

Rodolfo

Stayed 1 night in Nov 2025

4/10 Poor

Jimmy

Travelled with family
Liked: Staff & service
Out side looks great inside needs remodeling.
Stayed 1 night in Nov 2025

2/10 Terrible

JESUS GILBERTO

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room floor was extremely dirty as I proceeded to clean the immediate floor next to the bed. Black and brown came off into the white towel. The electrical outlet behind the bed, below the headboard was broken with live electrical wires exposed. The sink faucet fixture was extremely loose. The bathroom towel rack was loose and frustrating as an everyday use. The alarm clock was not working and broken. All of these issues, problems, and safety concerns were addressed to the front desk the next following morning. The young lady in the front desk did not seem to be concerned as did not ask for my room number. My room number was 107. I stayed there from November 13, 2025, to November 20, 2025. Very disappointing as no issues were corrected throughout the week nor was I offered to be moved to another room. I will not be staying in another Best Western Hotel. Very poorly operated with lack of professionalism.
Stayed 7 nights in Nov 2025

8/10 Good

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

4/10 Poor

Olga

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El cuarto estaba sucio y la tasa del baño se movía toda al sentarse,los pasillos estaban muyyy sucio al parecer no habían pasado la aspiradora por mucho tiempo. Todo en general se miraba sucio no me gustó nada ese hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, property conditions & facilities
All ok
Stayed 1 night in Nov 2025

10/10 Excellent

Marylisse

Liked: Cleanliness, amenities, property conditions & facilities
amazing service i loved my stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Irma

Stayed 2 nights in Nov 2025