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Embassy Suites by Hilton El Paso

Property class: 3.5

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Photo gallery for Embassy Suites by Hilton El Paso

Lobby
Free daily buffet breakfast
1 bedroom, premium bedding, in-room safe, desk
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
6100 Gateway East, El Paso, TX, 79905
  • Place, Bassett Place
    ‪3 min walk‬
  • Place, Texas Tech University Health Sciences Center El Paso
    ‪3 min drive‬
  • Place, Ascarate Lake City Park
    ‪4 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪4 min drive‬

Room options

View all photos for King Suite, 2 Rooms

Flat-screen TV

King Suite, 2 Rooms

9.0 out of 10
Wonderful
(88 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(65 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll In Shower)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Flat-screen TV

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Two-Room Suite With 2 Queen Beds-Hearing Accessible Non-Smoking

  • Sleeps 6

2 Queen 2 Rm Suite Mobility/Hearing Access Tub

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

Mobility Access Two Room Two Queen Suite with Roll in Shower

  • Sleeps 6

Mobility Access one bedroom King Suite with Roll in Shower

  • Sleeps 4

mobility Access King One bedroom with tub

  • Sleeps 4

1 King Bed 1 Room Studio

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

1 King Bed One Room Nonsuite

  • Sleeps 2

Two-Room King Suite-Non-Smoking

  • Sleeps 4

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About this property

Embassy Suites by Hilton El Paso

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton El Paso offers 187 accommodations with laptop-compatible safes and safes. Accommodations are furnished with twin sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
The free breakfast at Embassy Suites by Hilton El Paso gets high marks from our customers. During your stay, you'll be within walking distance of Bassett Place. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a 24-hour business center, and 5 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 8 minutes by car from Fort Bliss and 9 minutes from Paso del Norte International Bridge
  • Cats welcome for a fee
Embassy Suites by Hilton El Paso offers its guests an indoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 5928 square feet (551 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites by Hilton El Paso. For a fee, parking is available.

This 3.5-star El Paso hotel is smoke free.

Guests are served free buffet breakfast daily from 6 AM to 9 AM. The hotel hosts a free manager's reception daily.
Gateway - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gateway

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 5,928 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only cats are allowed
  • Maximum 2 (weight limit: 45 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 5 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Paso Hotel
El Paso Hotel Suites
El Paso Suites
El Paso Suites Hotel
Hotel El Paso
Hotel El Paso Suites
Hotel Suites El Paso
Suites El Paso
Embassy Suites El Paso Hotel El Paso
El Paso Embassy Suites
Embassy Suites Hilton El Paso Hotel
Embassy Suites Hilton El Paso
Embassy Suites By Hilton Paso
Embassy Suites by Hilton El Paso Hotel
Embassy Suites by Hilton El Paso El Paso
Embassy Suites by Hilton El Paso Hotel El Paso

Embassy Suites by Hilton El Paso Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 851 out of 1365 reviews
Rating 8 - Good. 256 out of 1365 reviews
Rating 6 - Okay. 133 out of 1365 reviews
Rating 4 - Poor. 64 out of 1365 reviews
Rating 2 - Terrible. 61 out of 1365 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Salvador

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The gym needs more sustenance, neither the area nor the equipment is maintained. Staffing seems to be an issue, particularly housekeeping. Rooms are very spacious and comfortable, the pool is awesome.
Stayed 4 nights in Dec 2025

4/10 Poor

Kriselda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was humid. It smelt musty and the blankets and sheets were not changed. There was no hand soap and one of the remotes was missing. The blankets on the bed smelt like some one lacking hygiene was bundled up in them for a while before we stayed. Also the bathroom smelled like mildew.
Stayed 1 night in Jan 2026

8/10 Good

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience overall. Heater wasnt working well, had to call for services twice. The pool area was very wet. Standing water all over.
Stayed 2 nights in Dec 2025

6/10 Okay

Angelina

Business traveller
Liked: Room comfort
Breakfast was good variety service not so great. Room was clean except a dirty wash rag hanging on shower head. Room was missing towels, toiletry bottles in shower empty didnt notice until inwas already in shower. I had to wait awhile for someone to being shampoo and conditioner. Was disappointed the hot tub wasnt working properly.
Stayed 2 nights in Jan 2026

6/10 Okay

Librado

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Heater did not work, there was no shampoo or conditioner on the refill bottles. Called downstairs they sent maintenance man to work on heater. Bottle were never refilled
Stayed 2 nights in Dec 2025

10/10 Excellent

Geraldine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Keely

Stayed 1 night in Dec 2025

10/10 Excellent

Rolly

Stayed 1 night in Jan 2026

6/10 Okay

PETER

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Stayed for one night in January but El Paso can be warm even in the winter months. If you sleep hot like me, you prolly will not have any sleep. They have a swamp cooler and not referigerated air. Did not enjoy my sleep. Additionally their pillows are also overly soft, the air just goes out of it and flattens as soon as you put your head on it. Room was however clean and breakfast was good. Will most likely not stay here again.
Stayed 1 night in Jan 2026

6/10 Okay

Guillermo, Pecos

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Stayed 1 night in Dec 2025

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room ceiling showing water damage
Stayed 2 nights in Dec 2025

4/10 Poor

Sue Ellen

We’ve been staying at Embassy Suites in EP for years and through the years we have witnessed a complete
Stayed 3 nights in Dec 2025

6/10 Okay

LOURDES, Palmetto Bay

Travelled with family
Disliked: Amenities
The breakfast was very slow. There was only 1 person working the omelette orders. Ran out of milk. Dirty counters. Our room was not very clean, the a/c vents were full of hanging dust. Mold on the ceilings, dripping water from shower. Stains on carpet!
Stayed 1 night in Jan 2026

6/10 Okay

Cesar

Disliked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Cristina N

Stayed 1 night in Dec 2025

10/10 Excellent

JAAQUELIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All it’s ok
Stayed 1 night in Dec 2025

2/10 Terrible

Eric

AC did not work. Room smelled and looked like it had not been cleaned in a long time. Bedding felt used so we used our own.
Stayed 6 nights in Dec 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Oscar

Stayed 1 night in Dec 2025

4/10 Poor

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Building is old and not in good shape, very noisy, I couldn't sleep due to all the noise. The traffic was extremely terrible. I would not recommend this hotel to anyone. The staff was no help. I have stayed at the embassy in Albuquerque, NM and that one is old also but its comfortable and quiet.
Stayed 1 night in Dec 2025

4/10 Poor

SOFIA

Travelled with family
Disliked: Cleanliness, staff & service
Unexpected fees and room was not cleaned the entire stay there. Very poor for the price they charge.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sergio

Stayed 1 night in Dec 2025

10/10 Excellent

jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was wonderful. Breakfast was amazing with exception of no bacon and cups. Maybe ' police ' the kids more on getting items when parent is present.
Stayed 3 nights in Dec 2025